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Sandman Suites Surrey-Guildford

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#8 of 18 Hotels in Surrey
Certificate of Excellence
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Sandman Suites Surrey-Guildford
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110 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Moyie, Canada
Reviewed 6 November 2016

My room was huge; I had a full kitchen, walk thru closet as well as laundry facilities in my room. This was marvellous as I had already been travelling for a few days and found this so convenient, Gas fireplace, balcony - if you need to stay somewhere for a few days - this is it. There is a Moxie's...

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Helpful?
Thank MoyiePatty
GMSandmanSurrey, Manager at Sandman Suites Surrey-Guildford, responded to this review

Hi Patty, Thank you so much for your feedback! we are happy to hear that you had a great stay with us, like our rooms and our amenities. We will certainly improve cleanliness in our guest rooms, and provide more selections of tea bags in the room. Thank you again, and we hope to see you again in the near...

Mooloolaba, Australia
Reviewed 4 November 2016 via mobile

Stayed for one night with my parents, husband, toddler and 2 dogs. We were moving and need a place to stay for the night. The rooms are very spacious and have everything you need inside. The service we experienced was terrific and all of the staff we dealt with were extremely helpful. Great price, great rooms, and great service! Would...

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Helpful?
Thank Canadian_Gypsy_KOS
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear Canadian_Gypsy_KOS, Thank you so much for your positive review! our team are happy to hear that you enjoyed your stay with us and satisfied with our service! our team looks forward to see you and your friends visit again soon!

Ladysmith, Canada
Reviewed 3 November 2016 via mobile

We checked in for a quick overnight stay booked by our employer. At the front desk the clerk kept asking for government ID when she meant to ask for a employee card. We don't work for the government, hence the confusion. This wouldn't have been a big deal if she had of cracked a smile once. She was arrogant and...

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Helpful?
1Thank NDCotton
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear NDCotton, Thank you so much for your feedback, your feedback is valuable for our coaching and retraining purpose. My sincere apology to your experiences upon check in; it is part of our duty to go through certain procedure but definitely warm hospitality shouldn't be missed with our guest service agents, we will definitely work on it. We will certainly...

Reviewed 29 October 2016

This hotels location is conveniently located right down the road from Guildford Mall and very easily accessible from the highway. The view from our room was great!! Our King suite was beautiful, I would definitely stay here again!

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Helpful?
Thank TravelBCGirl
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear TravelBCGirl, We want to thank you for your positive review! and we are happy to here that you had a pleasant stay with us! Our team look forward your return in the near future :).

eastern
Reviewed 12 October 2016

Secure underground parking. King suite that is fully equipped including washer/dryer, dishwasher, fireplace in the living area - seemed roomier than the small condos on market today! We checked in after 9pm, had a leisurely drink in the on site restaurant, and checked out early. This is the perfect place, nice and quiet, close to the Trans Canada highway if...

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Helpful?
Thank BossEastern
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear BossEastern, Thank you so much for your positive review! We are happy to hear that you had a great stay with us during your short visit. Our property is unique, 88 King suites fully equipped with complete kitchen, washer & dryer. We hope to see you again soon at your next visit! and hope that you will have the...

Kaleden, Canada
Reviewed 17 September 2016

Came in late and checked out early. This is the perfect place, nice and quiet, close to the highway if you need to head to Burnaby, Coquitlam, Vancouver, etc... Close to transit and SkyTrain too! Staff are welcoming and friendly! Thanks Shean for the bedroom fan and Anna for the excellent treatment!

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Helpful?
Thank Annick1999
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear Annick, Thank you so much for your positive feedback about our service! We are happy to hear that you had a great stay even though you only had 11 hours this trip! We look forward to your next visit and hopefully you will stay longer with us next time.

Regina, Canada
Reviewed 7 September 2016

This is my second time staying at the Sandman Surrey-Gilford, and like the first I am pleased with my stay. We had a King suite. A lovely kitchenette with a stove/oven, microwave, refrigerator, dishwasher, and sink , a small dining area, a reasonable living area, with a fold out sofa bed, a separate small bedroom with a King sized bed,...

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Helpful?
Thank NamedePlumes
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear Namedeplumes, Thank you so much for your helpful review, your review not only helps with other travelers but also provides us enough feedback for our future improvement. We are very glad to hear that you enjoyed your stay and liked our property, we will look into the suggestion you pointed out in the review, and that issue will be...

Prince George, Canada
Reviewed 7 September 2016

We arrived at night in the rain. It took a little exploring to find the hotel entrance off Lincoln Avenue; it's not very well marked or lit. During the day it would have been a snap. The basement parkade section for hotel guests is secured by a gate which requires a room swipe card to open. Many of the parking...

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Helpful?
Thank A K
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear A K, Thank you so much for your thorough review, your feedback is very valuable to us for our future reference. We are happy to hear that you like our property and what we have to offer in terms of hotel amenity and customer service, and I am sorry to hear that there are certain areas we missed your...

Calgary
Reviewed 12 August 2016 via mobile

Stayed for a wedding...will return because of location, staff hospitality (Tiffany and Sean were wonderful) Great suite with a washer and dryer in the suite and had a really nice view from the balcony. Parking is free and secured behind a locked gate (accessed by your room key) and located at the back, underground with easy access to the elevator....

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Helpful?
1Thank AnotherCanadian47
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear Canadian 47, Thank you so much for your wonderful review! We are glad to hear that you enjoyed your stay and satisfied with our hospitality. Our team will look forward to your return in the near future!

Kelowna, Canada
Reviewed 8 August 2016

This hotel is in a great location for shopping and a number of sporting events in the Surrey area. It could be a little cleaner on the outside but the rooms are spacious and the staff keep them very clean. Having a Moxie's restaurant right there is a bonus too.

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Helpful?
Thank Tod A
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear Tod, Thank you so much for your feedback, your comments are important to us and we will definitely improve on keeping outside of our property cleaner. We are happy to hear that you liked our location and room service! having room service from Moxie is always convenient for our guest! We hope to see you again at your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Whether it's business or pleasure, Sandman Suites Surrey - Guildford has all the modern conveniences from comfortably furnished suites with plush bedding, on-site dining, high-speed Internet and sleek business facilities to suit all your needs. Located just south of Vancouver, and close to the US border, this Sandman is the perfect choice for your next stay. ... more   less 

Additional Information about Sandman Suites Surrey-Guildford

Address: 10608 151a St, Surrey, British Columbia V3R 1J8, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: $132 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Suites Surrey-Guildford 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Sandman Suites Surrey-Guildford Hotel Surrey
Sandman Hotel Surrey
Sandman Hotel Guildford
Hotel Style:
#3 Romantic Hotel in Surrey
#7 Business Hotel in Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Suites Surrey-Guildford staff and other travellers.
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Questions? Get answers from Sandman Suites Surrey-Guildford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 10th floor facing 150th street and it was very quiet.”
 of 5 bubbles MoyiePatty, 5 Nov 2016 | Read review
“Quieter rooms south and west”
 of 5 bubbles BossEastern, 12 Oct 2016 | Read review
“Any rooms that end in "03" as in 1103 or 803 has a nice private view, very quiet too! Nice layout and big rooms!”
 of 5 bubbles Annick1999, 16 Sep 2016 | Read review
“The worst traffic noise is probably enjoyed by rooms on the east side.”
 of 5 bubbles 753AK, 6 Sep 2016 | Read review
“Try and stay on the higher floors as they would offer a view and there is noise from cars entering and exiting the underground parking.”
 of 5 bubbles TodA756, 8 Aug 2016 | Read review
5 of 5
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