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Holiday Inn Express & Suites Surrey

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Traveller (25)
Room & Suite (12)
Dining (6)
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Overview
  • Excellent46%
  • Very good38%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“hi express”(4 reviews)
“front desk staff”(14 reviews)
“pancake machine”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Surrey
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express & Suites Surrey
Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)
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All reviewshi expressfront desk staffpancake machinebreakfast roomloved this hotelyogurthot tubexcellent breakfastnice roomlower mainlandbreakfast staffstay at this hotel againking roomhotel roomnice staybed was very comfortabletim hortons
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11 - 15 of 240 reviews
Reviewed 22 June 2017

I travelled to Surrey for work. I requested a room away from elevator and quiet area - my request was honoured. I stayed in room 334 which was at the backside of the hotel away from traffic. Looked on to a green space. it was...More

Thank Kendall M
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 22 June 2017

Thank you for taking the time to share your experience and for your kind words regarding our staff, we are very proud of our team. It does appear that we did miss a few things however, like sharing the map of the nearby restaurants. We...More

Reviewed 11 June 2017

Hah, I know...weird title...but one of the things I won't forget in this hotel was the bacon!!! It totally melts in your mouth! Love waking up in the morning and eating breakfast with my family. The staff was very friendly and the hotel was really...More

Thank arieshorse
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 12 June 2017

BACON! I love your title, it made us all chuckle, and really, who doesn't love bacon? (sorry to all the non-pork eating people, we acknowledge and respect your food choices) Above all we enjoy your sense of humour and love your review, thank you very...More

Reviewed 7 June 2017

Had a king room on the weekend of June 2-3/17. Very nice room, clean, modern very comfortable. Close to many amenities. The restaurant in the hotel was excellent.. didn't need to venture out for good F&B.More

Thank Kevin P
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 8 June 2017

Thank you for sharing your experience. While we love receiving wonderful reviews, it appears this may actually be for another property. We have no restaurant on site, as do no Holiday Inn Express properties, but we do offer a free buffet breakfast. There is a...More

Reviewed 26 May 2017 via mobile

We stayed here after a horrible night in another hotel. The rooms are super comfy, the breakfast was top notch and the staff was very pleasant, helpful and polite. There were no shortages of smiles here. We highly recommend anyone to stay here.More

Thank riccardo-mtl
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 26 May 2017

We are sad to learn you had a bad experience, but thrilled we were able to provide a much better stay! Thank you very much for taking the time to post your kind thoughts, the staff will love reading your review. They genuinely care about...More

Reviewed 24 May 2017 via mobile

I'm a member of IHG so I frequent Holiday Inns. The beds were amazing as usual, as were the pillows. Room was clean, spacious. However, not much insulation, sound proofing between rooms. I could hear the room above me, someone took a bath at midnight...More

Thank ellejames
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 30 May 2017

I deeply apologize for the delayed response to your review, please know that your concern regarding your rate is incredibly important and I wish to look in to this further. No one likes to feel ripped off, and we certainly do not ever want a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$136 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (12)
Dining (6)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Ask for a quiet room on the top floor and you will be impressed. Even the mirror closet door was a unique..."
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"Back side of the hotel as 104 avenue is busy"
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"Ask for a room at the back - quiet, and nice wooded outlook"
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"stay away, the four points across the street was great I'm told"
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