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Holiday Inn Express & Suites Surrey

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#8 of 18 Hotels in Surrey
Certificate of Excellence
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224 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 December 2014

We stayed here for 4 nights to use as a base for exploring Vancouver. The hotel served its purpose for that although you would not contemplate staying here without a vehicle. That being said, the extensive Guildford Town Centre is a short drive up the road and the freeway to Vancouver and other parts is just a couple of minutes... More 

Helpful?
Thank Kitinho
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

While a note may not have been sent home, we appreciate you taking the time to write here on Tripadvisor. It is important to us that our guests share their experience, and we thank you. It is great to read that you appreciated the central, convenient location we are in from which to explore all the Lower Mainland has to... More 

Toronto, Canada
Level Contributor
170 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 11 November 2014

Excellent staff & customer service. Good location but as I think some reviewers commented, getting out of this hotel and making a left is quite the danger - be careful and be warned it could be lengthy. Located close to highways and also big shopping centre. Comfortable beds and clean room. In another year though I can see an update... More 

Helpful?
Thank Spencertraveller
Brisbane, Australia
Level Contributor
190 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 4 November 2014

We picked up a hire car from Vancouver airport in the evening and just wanted to get a few miles under our belt so we'd be near the highway to head off on our trip through the Rockies the next morning and not have to contend with rush hour traffic in the city. This hotel was a stone's throw from... More 

Helpful?
Thank Denise E
Youngsville, Louisiana
Level Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 30 October 2014

We enjoyed our stay here. The room was clean and the beds were comfortable. They served a nice breakfast and staff was very friendly and helpful. It is very close to a main north-south highway. Would recommend this hotel.

Helpful?
Thank connieretired
Gabriola Island, Canada
Level Contributor
123 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 October 2014

HIE Surrey was a great location for us - good access to the highway and ferries and also not too far from friends we visited while on our way to Vancouver Island. Our priorities are having a room that is clean and comfortable and this hotel certainly lived up to the standard we expect from Holiday Inn. We were greeted... More 

Helpful?
Thank Marjorie K
Ottawa, Canada
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 October 2014

Holiday Inn Express and Suites Surrey delivers what is expected of the brand throughout North America. The location is close to the Trans Canada Highway, so access to the lower mainland is easy. Access to the city of Vancouver is primarily by way of the new Port Mann toll bridge. The immediate area of the hotel is bereft of other... More 

Helpful?
Thank Al G
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

We truly appreciate your kind words and we're pleased that we did not disappoint you. It looks like we need to work harder the next time you stay with us in order to exceed your expectations as that is our mission. We wish you safe travels and hope to see you again soon! More 

Oregon
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 October 2014

This hotel is right inline with most other Holiday Inn Express hotels. Nothing fancy but it is quiet and set up to be able to get some work done from your room. Parking is a little tight but no issues other than that. Would definitely stay again.

Helpful?
Thank kenr74
Creswell, Oregon
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 October 2014

Stayed here for a convention, as opposed to other hotels in the area. For what was paid, it's nice, clean, has a decent breakfast and the staff was very friendly and accommodating. Just a handful of blocks from shopping and a few blocks from TC-1. I admit to not looking out my window much as I wasn't in the room... More 

Helpful?
Thank Drmgc
Seattle, WA
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 September 2014

Back in July I booked a room for 2 nights, a Friday and Saturday, through the IHG reservations line. On the Thursday prior to my trip I called to confirm my reservation and was told it was for SUNDAY, one night only. I said no, it was for the Friday and Saturday prior to that Sunday. I was informed that... More 

Helpful?
1 Thank firepro69
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

I am so very sorry to read about your frustrations in regards to booking a room at our property for the conference. I am very glad you were able to find accommodations as I know the area was incredibly busy. I often encourage people to book directly with the hotel, however it is only fair to mention that the Central... More 

canada
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 September 2014

One night stay, nothing special about this hotel. Booked on reward points and required the least in this area of Greater Vancouver. Rooms of reasonable size, beds comfortable, quiet although near the highway.

Helpful?
Thank anthiso
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for choosing our hotel to redeem your IHG Rewards Club points free night! While I"m not super excited to read once again that we are "average", I accept that as a compliment to the IHG Holiday Inn Express brand where frequent IHG travelers such as yourself (presuming the points earned for a free night came from frequent stays... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Smart Choice among Vancouver Area Hotels! Welcome to the Holiday Inn Express & Suites Surrey. Located just outside of Canada's third-largest city, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our hotel in Surrey stands out from the crowd of other British Columbia hotels. Business travelers appreciate our convenient on-site meeting facilities, perfect for a corporate briefing, training seminar or board meeting. Even more convenient is our Surrey hotel's unbeatable location near local business and corporations, with easy access to the Trans Canada Highway and big businesses in nearby Vancouver. Guests in town on vacation find our location among the best of British Columbia hotels. Because we are located just east of Vancouver, our hotel's guests can enjoy the attractions and shopping downtown without forsaking the charming rural pleasures located further inland. Surrey's numerous recreational parks and outdoor activities are a sign of what lies just minutes away after escaping the city. Stay Smart at the Holiday Inn Express Hotel & Suites Surrey, and you can relax in elegant rooms with stylish decor and modern amenities, including free high-speed, wireless Internet access and a mini fridge and microwave in all rooms. Impressive among Vancouver hotels, our amenities include an indoor pool, hot tub, sauna and Fitness Ctr. And enjoy a free breakfast with a view of woodlands and wildlife. ... more   less 

Additional Information about Holiday Inn Express & Suites Surrey

Address: 15808 | 104th Ave, Surrey, British Columbia V4N 5L2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: $117 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey
Hotel Style:
#3 Family Hotel in Surrey
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back - quiet, and nice wooded outlook”
 of 5 bubbles IMUK, 5 Jul 2016 | Read review
“stay away, the four points across the street was great I'm told”
 of 5 bubbles stevesZ2990MG, 5 Jul 2016 | Read review
“ask for a room on top floor if possible, or at least facing away from street.”
 of 5 bubbles lulubelle45, 30 Sep 2015 | Read review
“Use your GPS.”
 of 5 bubbles SURFERDON, 20 Sep 2015 | Read review
“You might ask the person at the desk.”
 of 5 bubbles G7373KOmaryl, 17 Aug 2015 | Read review
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