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Four Points by Sheraton Surrey

Expedia.comUS$103*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$126*
US$103*
US$126*
US$103*
US$126*
US$103*
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Four Points by Sheraton Surrey
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Surrey
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Showing 86: English reviews
Seattle, Washington
Reviewed 11 January 2017

I am a Starwood Gold member. Went up to Vancouver to spend the weekend and stayed overnight here. Good value, friendly staff. Right off Highway 1 crossing the Fraser river from Vancouver. A little bit out of the way, but definitely would come back when staying in the area again. Nice complimentary buffet breakfast. Noticed there was an outdoor pool,...

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Helpful?
Thank Tim R
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you for taking the time to give us your feedback, we are thrilled that you enjoyed your stay with us. We hope to see you again in the near future. Have a wonderful day !!! Julia

Victoria, British Columbia
Reviewed 1 January 2017

I am a Starwood platinum member and have stayed at this property over twenty times. It's been consistently exceptional customer service and the entire hotel staff treats me like family. Rooms are comfortable and quiet and staff are very responsive to your needs. Sunny in the Citrus Bar and restaurant is extremely accommodating and their food is fresh, tasty, and...

Review collected in partnership with this hotel
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Thank wess2017
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to post you review and for your kind comments. We truly appreciate your feedback as we continuously strive to improve our guests experience. I will definitely share your comments with my staff. Catherine, Sunil and Cheryl will be delighted to see their efforts recognized. Happy New Year to your and...

Red Deer, Canada
Reviewed 28 December 2016

When we arrived we saw that there was night time road work on the street in front of the hotel we asked to be put in a room on the opposite side of building. We were told the work was 2 to 3 blocks further up and wouldn't bother us, we found out at midnight that the work was indeed...

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Helpful?
Thank BeanDad
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Good morning, I would like to thank you for taking the time to give us your feedback, we will definitely use it to train our staff as we always strive to ensure we make our guests stay memorable. In your case we obviously failed, please accept my sincere apologies. would you please contact me personally to discuss your experience further....

Vancouver, Canada
Reviewed 16 November 2016

older hotel that is completely redone rooms are great as is the staff. check in was great and very accommodating, restaurant was slow but food was worth the wait, value for the dollar ,we will stay again

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Helpful?
Thank waytowayne
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We appreciate your feedback and than you for staying with us. Have a great day !!! Julia Barreiros

White Rock, Canada
Reviewed 5 November 2016

My girlfriend and i checked in for one nights. The beds were so comfortable and the staff was so friendly we stayed for 3 nights. great location in Surrey- close to shopping mall, restaurants and movie theater. 100% happy with our stay

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Helpful?
Thank Jlene_12
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We hope to see you again soon, Julia

Reviewed 28 October 2016 via mobile

We recently held business meetings at this hotel. The food was good as was the service. The hotel was clean and the staff friendly. The downside to this hotel was my room and bed. The bed was like sleeping on a rock. I woke up very sore and tired from not being able to sleep. I might have had a...

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Helpful?
2Thank DAN B
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for giving us your feedback. My sincere apologies for any inconvenience you may have experienced during your stay. Have a wonderful day !! Julia

Vancouver
Reviewed 24 October 2016

Had family coming into town and stayed here. Overall not impressed, dingy and dark, feels quite dates. Furniture in need of an upgrade. Had booked two nights into their largest suite. Upon checking in our room was a pigsty and was not made up. Rather disappointing after getting in close to midnight. No housekeeping and our original class of booking...

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Helpful?
Thank YVR_orange
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to give us your feedback. We sincerely apologize for any inconvenience you may have experience during your stay. Have a great day !!! Julia

Bothell, Washington
Reviewed 22 October 2016

Positives: Hotel front desk staff is friendly, welcoming and helpful. Great to see a recycling program in place at the hotel. Negatives: Can't say much for the rest of the staff. 1. Location: Check out the attached photo--this unsightly decrepit/construction site is what's next door to the hotel. Unfortunately, it's not very welcoming and seemed to give impression of hotel...

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Helpful?
Thank Jackie S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments and for taking the time to give us your feedback. Fortunately the construction site is only temporary , however it is unsightly. Please accept my sincere apologies for any inconvenience. Have a great day!!! Thank you ! Julia

Delta, British Columbia, Canada
Reviewed 15 October 2016

This is a charming place that is well appointed. Close yet away from the main road. No road noise. Place is ckean and well appointed. Could do a with some extra lighting especially on the desk that is tucked away in one corner. A small kitchen and microwave are helpful. Car is a must as very places are walking distance...

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Helpful?
Thank Hari A
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your feedback, we are so glad you enjoyed your stay. We hope to see you again soon. Sincerely, Julia Barreiros

Winnipeg
Reviewed 21 September 2016 via mobile

It's tucked away from the busy guildford area. About 1.5 km away from shopping and restaurants. Quiet and clean. Citrus bar restaurant was ok had soup and chicken ceasar salad. Moderately priced. Staff very friendly.

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Helpful?
Thank Paul S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We appreciate your feedback. Have a great day !!! Julia

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 St, Surrey, British Columbia V4N 5C2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: $134 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Surrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Surrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay at this hotel, poor response to a major issue.”
BartB54, 2 May 2017 | Read review
“Back side overlooking the pool are nice”
iFosser, 12 Mar 2017 | Read review
“Our room faced a construction zone. Maybe. Ask to stay at the back until construction on the lot next door is finished.”
travel_diva763, 1 Mar 2017 | Read review
“Great Location for Business stay for Surrey, Langley Area”
RWNET, 25 Feb 2017 | Read review
“The rooms at the back of the building overlook a quiet forested area. Main floor can be loud in the morning if a tour is staying the night.”
483hanse, 3 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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