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City Lodge Hotel GrandWest

Expedia.comUS$97*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$97*
US$97*
US$97*
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City Lodge Hotel GrandWest
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124 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Huntsville, Alabama
Reviewed 2 days ago NEW

We stayed in the Hotel during our visit to Cape Town. And after a few challenges to find the hotel, because our address on the confirmation was wrong we had a great stay. At the check in we were booked in a smoking room, but the Woman at the reception was very helpful to change this as we both are...

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Helpful?
Thank MrsKnud
Pune, India
Reviewed 4 days ago NEW

its like other city lodge hotel, good rooms, good service, quiet and clean. Rooms are big for a family to accommodate, this one is situated next to a casino, but the food option available are very limited and is very expensive.

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Helpful?
Thank Ankit_Sigtia
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We are glad to hear that we met your expectations and look forward to having you stay with us again soon.

Reviewed 2 weeks ago

Stopped over on a business trip last week. Rooms are clean & well taken care of. The breakfast buffetwas awesome. Staff very friendly. I have booked in for a further 9 nights for November. I recommend to this hotel to anyone.

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Helpful?
Thank Denver P
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and we are so glad that you had a great stay! We do hope that we have the pleasure of your company again.

Durban, South Africa
Reviewed 3 weeks ago

City Lodge Hotel at the Grand West casino is centrally located. Has many good restaurants around it. The rooms remain the typical City Lodge style rooms with little to no design consideration. The rooms are spacious and caters for the overnight stay or business person. The wing that I stayed in, smelled of cigarette smoke in-spite of staying in a...

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Helpful?
Thank 857johanv
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us. Please accept our apologies regarding the cigarette smoke – we will look into this further as we certainly don’t want our guests to be inconvenienced by the actions of others. Thank you for your kind comments about our staff, our location and our breakfast. Please give us another chance to impress you.

Tsitsikamma
Reviewed 3 weeks ago via mobile

Booked and paid in advance for 2 rooms to accommodate my husband and I and 3 kids. On arrival we were told they don't have a sleeper couch and would never have confirmed a booking for a family of 5!! As they cannot accommodate 5. Long story short they made one big double bed for my 15 year old daughter...

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Helpful?
Thank stevevQ8144GM
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us. We’re really sorry that your stay did not work out as smoothly as it should have. Our rooms are generally designed for two occupants, so having a third person in a room can be a problem, unless it is a small child. We’re glad that the hotel tried to make a plan for you,...

Centurion, South Africa
Reviewed 4 weeks ago

Location is very central if you travel/visit Cape Town and Stellenbosch. Lovely rooms and comfy beds. Bathrooms excellent. Friendly staff. Very good breakfast. Coffee bar during the day is open for light meals - affordable prices. Right next to casino and entertainment area. Really get what you paid for. Lots of safe parking available. Will definitely stay there again.

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Helpful?
Thank ElizeStoop
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us Elize, we are glad to hear that you enjoyed our hotel's location, breakfast offerings and found our staff friendly and helpful. We look foward to welcoming you again.

Montagu, South Africa
Reviewed 18 March 2017

You get what you pay for.We have stayed many times over the past few years but this is my first review.Rooms clean and tidy coffee and tea in the room,air conditioning, large bathroom. Checking in after midnight the staff need to be a bit more cheerful,day staff are extremely courteous and helpful and with a smile. Breakfast is well worth...

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Helpful?
Thank borneo561
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

We appreciate your appraisal of our team, hotel facilities and breakfast offerings. Thank you for taking the time to write a detailed and pleasant review. We look forward to welcoming you back soon.

Hereford
Reviewed 15 March 2017

Excellent service at the City Lodge, nothing too much trouble for the staff. Very spacious room and outstanding bathroom. Very fast Wi-Fi available throughout the complex. Wide variety of choice for breakfast and good selection of food available from midday to 22:00. Coffee to take away in the morning and cold drinks available in the afternoon. Other restaurants available within...

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Helpful?
Thank yxv1100
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us. We are pleased to hear you sing praises of our helpful and friendly staff, our breakfast offerings, hotel facilities and hotel location. Our hearing of these things coming together for your enjoyment is what drives us to continue to do our best. We look forward to welcoming you back soon.

Johannesburg, South Africa
Reviewed 23 February 2017

From reception, to housekeeping, to the restaurant staff -- all were extremely helpful, friendly and professional. The receptionists were friendly, and went out of their way to explain what facilities were available both within the hotel and on the casino property. The rooms were superbly maintained, and housekeeping were the operating at the speed of light when you requested something....

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Helpful?
Thank Hasslefree2014
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location and the hotel facilities; and found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again.

Reviewed 20 February 2017

stayed 2 nights in december 2015 old place with basic conditions rooms clean breakfast best part of the stay inside a casino complex with plenty restaurants available but overpriced for what you get..

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Helpful?
Thank Sporting I
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the constructive review concerning our pricing. We are, however, so glad that you enjoyed your overall stay with us and that everything met your needs.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
City Lodge GrandWest is themed on the original Cape Dutch style of architecture and is 20 minutes from Cape Town's international airport, the city centre and the V and Waterfront. The hotel is part of the GrandWest Casino Resort, boasting a cinema complex, ice-rink, restaurants, bars, gaming tables and slot machines. ... more   less 

Additional Information about City Lodge Hotel GrandWest

Address: 1 Jakes Gerwel Drive, Goodwood 7475, South Africa
Region: South Africa > Western Cape > Cape Town > Goodwood
Price Range: $140 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel GrandWest 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
City Lodge Grandwest Hotel Goodwood
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Questions & Answers

Here's what travellers have asked, with answers from City Lodge Hotel GrandWest staff and other travellers.
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Questions? Get answers from City Lodge Hotel GrandWest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“expensive food”
Ankit_Sigtia, 24 Apr 2017 | Read review
“Ask for a room away from the smoking area.”
857johanv, 7 Apr 2017 | Read review
“366 was good room. No lift. If you need easy access request ground floor”
borneo561, 18 Mar 2017 | Read review
“rooms next to exit”
sportingi, 20 Feb 2017 | Read review
“the only problem is the traffic on weekdays, so you need to make an early start if you want to get to town by 8am.”
theodoreln, 19 Dec 2016 | Read review
5 of 5
Expedia.com
US$97* /night
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TravelocityUS$97
Hotels.comUS$97
Hotwire.comUS$97
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*Disclaimer
Prices are for 1 room, 2 adults
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