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City Lodge Hotel GrandWest

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City Lodge Hotel GrandWest
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116 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Johannesburg, South Africa
Reviewed 6 days ago NEW

From reception, to housekeeping, to the restaurant staff -- all were extremely helpful, friendly and professional. The receptionists were friendly, and went out of their way to explain what facilities were available both within the hotel and on the casino property. The rooms were superbly maintained, and housekeeping were the operating at the speed of light when you requested something....

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Helpful?
Thank Hasslefree2014
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location and the hotel facilities; and found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again.

Reviewed 1 week ago

stayed 2 nights in december 2015 old place with basic conditions rooms clean breakfast best part of the stay inside a casino complex with plenty restaurants available but overpriced for what you get..

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Helpful?
Thank Sporting I
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the constructive review concerning our pricing. We are, however, so glad that you enjoyed your overall stay with us and that everything met your needs.

Harare, Zimbabwe
Reviewed 2 weeks ago

Very helpful and welcoming staff, they will make you feel at home. With an airconditioner, comfortable bed and clean bedding you are guaranteed of a good night's sleep also when you wake up a good breakfast they serve will make you start your day in perfect mood. The hotel is in the same complex with the Grandwest Casino, skit rink,...

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Helpful?
Thank ranga2017
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

North Sydney, Australia
Reviewed 2 weeks ago

This place is exceptional and i have been surprised on how well i have been treated here. Although its not central, the proximity of Grandwest Casino gives endless dining options. The only negative is the breakfast experience at peak times, if you want hot food the one server who cooks the eggs as well is just not enough

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Helpful?
Thank martinw-sydney
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us. We are so happy that you enjoyed our service to you and found our staff helpful and friendly - these are key components that we pride ourselves on! We look forward to having you stay with us again. We will definitely take your suggestions into consideration as we continually strive to improve our customer...

Cape Town, South Africa
Reviewed 4 weeks ago via mobile

Great little hotel in close proximity to Grandwest Casino. Staff is friendly and helpful. The rooms are clean and the buffet breakfast is great. Everything you would expect from a City Lodge hotel. Highly recommended.

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Helpful?
Thank Jakofsa
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Brasilia, DF
Reviewed 15 January 2017 via mobile

A nice surprise in the final stage of our beautiful and unforgettable vacations in South Africa. We stayed one night only before the flight back to Brazil. Nice Hotel with excellent breakfast, in Cape Town. A great stay. Excellent for the family. Even kids. There's an exquisite Casino for who loves it. A great food court with a lot of...

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Helpful?
Thank FredCardita
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Pretoria, South Africa
Reviewed 1 January 2017

The walls of this hotel are very thin and the hotel is very noisy. Kids constantly banging doors and running up the stairs. We were moved but the problem continued. Another problem is that the doors do not have latches on top, which means kids can easy exit the room. The bathroom door can also self-lock. Not a lovely experience,...

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Helpful?
Thank Salt_Sugar_Spice
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us. We’re glad you liked the hotel’s location, but sorry to hear about some of the other issues you raised – we will look into these.

Port Elizabeth, Eastern Cape, South Africa
Reviewed 27 December 2016

My daughter and I have just returned to Port Elizabeth from Cape Town where we once again enjoyed a lovely stay at the City Lodge at Grand West. (Our 3rd stay) I am a very fussy hotel guest and there is absolutely nothing that I could find fault with! From the friendly staff at reception to the comfortable and clean...

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Helpful?
Thank ddp979
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look upon our hotel as a ‘home from home’ for all of our guests and strive to create an atmosphere to match this, so for us to read that you found this to be the case is truly rewarding feedback for us....

Johannesburg, South Africa
Reviewed 20 December 2016

We were forced to stay at the City lodge because there was no accomodation in the City Center due to the 7's Rugby etc. The service we recieved was excellent, all the staff are friendly and courteous and ensured our stay was comfortable. We were even invited to their staff christmas after party that was taking place at the local...

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Helpful?
Thank Theodore L N
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us Theodore and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again soon

Reviewed 2 December 2016 via mobile

Very well located hotel, near to the airport. Basic, simple and clean accommodation. Great and safe parking facilities. Good restaurants and cinema at walking distance (casino). Good value for one night.

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Thank PCC0870
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
City Lodge GrandWest is themed on the original Cape Dutch style of architecture and is 20 minutes from Cape Town's international airport, the city centre and the V and Waterfront. The hotel is part of the GrandWest Casino Resort, boasting a cinema complex, ice-rink, restaurants, bars, gaming tables and slot machines. ... more   less 

Additional Information about City Lodge Hotel GrandWest

Address: 1 Jakes Gerwel Drive, Goodwood 7475, South Africa
Region: South Africa > Western Cape > Cape Town > Goodwood
Price Range: $134 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel GrandWest 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
City Lodge Grandwest Hotel Goodwood
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Questions & Answers

Here's what travellers have asked, with answers from City Lodge Hotel GrandWest staff and other travellers.
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Questions? Get answers from City Lodge Hotel GrandWest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms next to exit”
 of 5 bubbles sportingi, 20 Feb 2017 | Read review
“the only problem is the traffic on weekdays, so you need to make an early start if you want to get to town by 8am.”
 of 5 bubbles theodoreln, 19 Dec 2016 | Read review
“The en suite rooms are beautiful but there are only a limited number of these rooms. Book early to avoid disappointment.”
 of 5 bubbles willliamjohnd, 14 Nov 2016 | Read review
“Check for the view you want”
 of 5 bubbles markcK1218JH, 21 Jun 2016 | Read review
“Ground floor is always best for me.”
 of 5 bubbles 795ginos, 12 Jun 2016 | Read review
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