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Quest Albany

77 reviews
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Traveller (10)
Room & Suite (15)
Dining (2)
Overview
  • Excellent63%
  • Very good25%
  • Average11%
  • Poor1%
  • Terrible0%
Travellers talk about
Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Wheelchair Access
4.5 Star Hotel
All hotel details
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Reviews (77)Write a Review
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LanguageEnglish
47
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All reviewswashing machinesecure parkingself containedbed apartmentnew zealandshopping centreafter hourswould stay here againstaff were very helpfulauckland citylocal restaurantsper daygreat selectiontucked awaywashing facilitiesbooked this hotelexcellent hotel
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21 - 25 of 77 reviews
Reviewed 28 January 2016

stayed two might on buisness the rooms are well equipped,clean and comfortable. The location is great to walk to nearby restaurants,diary and liquor store. Check in after hours took abit of sorting out but once in everything was good even received a phone call to...More

Thank carolk50
Response from Jim P, Manager at Quest AlbanyResponded 29 February 2016

Dear carolk50, Thank you for taking the time to share your review at the Quest Albany. We are delighted to read that you found our property to be well located and our apartment to be clean, comfortable and well equipped. Sorry to hear about your...More

Reviewed 17 January 2016

We stayed here on a recent trip to visit family as it was central to all places we needed to go. Difficult to initially find the place as it's down a back alley off the main road through the old Albany village. Lots of little...More

Thank Victoria S
Response from Jim P, Manager at Quest AlbanyResponded 29 February 2016

Dear Victoria S, Thank you for sharing your review of your recent stay at the Quest Albany. It is great to learn that you and your family had an enjoyable stay in our Interconnecting Two Bedroom Apartment and that you found our apartment to be...More

Reviewed 28 December 2015 via mobile

My partner and I stayed at the quest. Due to the pictures (displayed on website) we had high hopes. We booked a king room with little extras. As we arrived 1 hour after check in time (tired and ready to settle in) we were told...More

Thank Serenity H
Response from Jim P, Manager at Quest AlbanyResponded 29 February 2016

Dear Serenity H, I was most concerned to read your review detailing your recent experience at the Quest Albany. I certainly regret the fact that you were not satisfied with your recent stay and I would like to extend my most sincere apologies for the...More

Reviewed 17 December 2015

Best thing here after the lovely room is the staff. All friendly and helpful, especially Jun who couriered back my toothbrush base. Having lost phones in hotels I really appreciated getting my property back promptly. Great location here in Albany with restaurants and cafes nearby...More

Thank Antoinette E
Response from Jim P, Manager at Quest AlbanyResponded 29 February 2016

Dear Antoinette E, Thank you for taking the time and posting feedback of your recent stay at the Quest Albany. We are delighted to learn that you have enjoyed your stay with us and that you have received your toothbrush base back!! As per your...More

Reviewed 17 September 2015

Normally I stay at The Takapuna Oaks in Bayswater which like this property is on the North Shore As I had an appointment in the area I chose to stay here. If you are heading north to the Bay of Islands and want to be...More

Thank 528956John_C
Response from Jim P, Manager at Quest AlbanyResponded 21 September 2015

Dear 528956John_C, Thank you for your review following on from your stay with us. We are delighted that you found our trainee to be helpful and I will certainly be sharing and celebrating your feedback with our staff members here. As per your feedback, we...More

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About
Amenities
Hotel Amenities
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$125 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$125 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (10)
Room & Suite (15)
Dining (2)
Questions & Answers
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Diana S
23 June 2016|
AnswerShow all 3 answers
Response from ExperiencedOz | Reviewed this property |
No. You could either rent a car, or catch a bus from the airport to the city, and then a Northern Express (NEX) bus to Albany bus station, then walk or take a cab...
0
Votes
Room Tips
"We were on the second floor which was fine."
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"Always check if parking is available - only limited space and may not be avialable if you arrive late."
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"Higher floors will have excellent views of the surrounding hills & less noise from the garage sliding..."
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"Facing away from the main road"
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