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All reviewstemple meads stationtrain stationcity centrebeanstravelling by trainbusy roadcar parksecure parkingminute walkmain roadwould stay againdecent hotelbudget hotelbreakfast was includedper daystayed here for one nightcomfortable bed
My first impression of this hotel was fantastic. I checked in with help from krystina on the reception. The help sue gave me was exceptional. Listened to all my questions about the hotel and the area and was able to give me the answers I...More
Response from ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City CentreResponded 27 May 2018
Thank you for your review regarding your recent stay with us, I'm delighted to see your impression upon coming to the hotel is fantastic. It's great to see two members of our staff, Krystyna and Joshua, made such a positive impression on you...More
I stayed at the HIEx Bristol on a business trip in July 18. It is ideal for the main Temple Meads Rail Station, being at the end of the station driveway (though across a busy road). The airport bus departs from the station too. However...More
We missed the hotel at first and had to go round again so need better signage. The car parking is really confusing, we parked and went to a door where we had to basically be buzzed it. Didn’t look like a great entrance way to...More
Response from ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City CentreResponded 3 days ago
thank you for sharing your feedback following your recent stay.
I am very sorry and disappointed to hear about your experience with us on this occasion. We try to make each guests stay enjoyable at every opportunity throughout their stay and I am...More
Smokers are pariahs we know but whilst sitting on the back steps quietly drinking a glass of red and smoking we were approached by the manager and told that we couldn’t sit there to smoke and that we had to go and stand by the...More
Thank Ann H
Response from ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City CentreResponded 1 week ago
Dear Ann H,
thank you for taking the time to write a review following your recent trip to our hotel. Your feedback is appreciated both positive sides and negative sides. Firstly I am glad to see great feedback about one of our staff Members, Faheem....More