Bristol Marriott Royal Hotel
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Bristol Cathedral from our hotel room
Room & Suite (337)
Bristol Marriott Royal Hotel
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About

4.0
#8 of 43 hotels in Bristol
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Perfectly located in Bristol city centre, Bristol Marriott Royal Hotel has been welcoming guests for more than 150 years. The hotel offers a premium and elevated experience in keeping with its royal name. Guest rooms and suites are recently restored, featuring stylish décor, coffee makers and flat-screen TVs. The hotel’s city centre location sits adjacent to the Bristol Cathedral and a short walking distance from the train station, Cabot Circus and Bristol Hippodrome Theatre. Those hosting events in Bristol will be thrilled with the Grade II listed Victorian building and choice of spaces supported by expert planning teams and professional catering services. Finally, enjoy a meal at Miller & Carter steakhouse offering the finest steak hand prepared by the master butcher and expertly cooked by the chef. When looking for a premium hotel in southern England, choose the Bristol Marriott Royal Hotel for its friendly staff and modern amenities. A gem in the United Kingdom.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
24-hour security
Parking
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Walk-in shower
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Great View
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

College Green, Bristol BS1 5TA England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bristol Airport
10.9 km
See all flights
Cardiff-Wales Airport
52.2 km
See all flights
4.0
4.0 of 5 bubbles3,240 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Bristol Marriott Royal Hotel garners praise for its prime location and the welcoming, luxurious ambiance it exudes, complete with tasteful decorations and historical charm. Guests have called out the spacious and clean rooms, though some suggest an update is needed for both amenities and decor. While the service is generally commended for its friendliness and professionalism, there have been occasional hiccups in organization. Travelers' opinions on value vary, with some finding it reasonable and others considering it pricey. Cleanliness, however, consistently earns rave reviews.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Inconsistent
Amenities
Satisfactory

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3,240Reviews68Q+A100Room tips
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Detailed Reviews
Barry A wrote a review Feb 2020
Colchester, United Kingdom
+1
4.0 of 5 bubbles
I stayed here for two nights on a short business conference.
The hotel is about 20 minutes walk from Bristol Temple Meads railway station but there are plenty of taxis outside the station if needed.
My check in was quick and friendly and i was ushered to one of the lift locations and in my room in about 5 minutes.
The room was fairly large, clean and tidy with a comfortable bed but not a great view of Bristol but it was also very quiet as it was not facing the main road.
There were basic tea making facilities and and a few toiletries, an iron and ironing board (in my view essential for business stays) and my only niggle with the room was that wifi is not free. I mean really, why can't these hotels just put their prices up by £5 and give us free wifi to save us the hassle?
There is a Millers & carters inside the hotel and I ate here each morning and the first evening (breakfast was included and paid for by my company so not sure of the cost but it was fairly nice and the staff were very friendly and attentive) the evening meal I had here was fairly priced as i had the fixed menu but as with all Miller & carter restaurants the prices very from ok to too expensive.
We also had our conference in the hotel and the conference area was very good. We also had a drinks reception and meal in the Palm Court which was very nice. good food, good waiters.
Overall a great hotel and conference facilities and I would be happy to come back but this was paid for by my company so I cannot comment on the cost.
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John O wrote a review May 2021
Portsmouth, United Kingdom
3.0 of 5 bubbles
There are signs that places are beginning to relax, within the law, and they are certainly a bit less edgy than the last time a lockdown was lifted. I cannot count the times I have written pleas for attention to detail and here Marriott still falls short even allowing for the remaining precautions. Hand sanitiser was widely available but the dispenser in the 2nd floor (front) lift lobby was not refilled in three days. The room was spacious but also contained a lot of wasted space through poor design. The bathroom was particularly silly with the door restricting access to the toilet and a mirror light on only one side so that shaving was unevenly lit. A biscuit remained on the carpet in a public area for a day before it was crushed and it was still some time before it was cleared. Room service debris was slow to be cleared.

However, the location is extremely convenient and much can be done on foot whilst the car is left in the painfully expensive car park. Service was generally good but breakfast service was clunky with several quirks not obviously related to the restrictions. A mislaid Kindle was found, looked after and returned.
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Date of stay: May 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Borja Serrano, Guest Services / Front Office at Bristol Marriott Royal Hotel
Responded 1 Jun 2021
Dear John O, Thank you for your feedback, most of all coming from a regular Marriott guest. We have eleven gel dispensers in the hotel, spread around the hotel, with 4 of them in the lobby and main corridor, the rest of them in each floor. We have strict protocols to have them available and fill up for all our guests on a constant basis, but if any of them are out of order, we still have several available on your way in and out of the hotel. We also provide complimentary sanitizing wipes in the bedroom that we can replenish if requested. Our bedrooms have been design to maintain the Victorian style that the hotel was built on, but modernizing certain aspects to make it more actual and comfortable. I am sorry if the design was not up to your taste, we will consider it for future remodeling of the décor. Our car parking charges are matched with the hotels in the vicinity and the area to provide an affordable parking service to our guests. Due to the location of the hotel, our parking is also very demanded both from guests and non guests, for which we discounted the rate for the firsts (£17.00 per 24 hours) from the latter (£35.00 per24 hours). Although we are constrained by the several restrictions in place, we do our best for this situation not to affect our guests. We are looking forward to be able to provide a full service without restrictions, which hopefully will be soon. We look forward to host you in the future. If that is the case please don't doubt to get in contact with me and I will make sure that you have a smooth stay. Kindest regards,
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Andy T wrote a review Feb 2020
Bath, United Kingdom
4.0 of 5 bubbles
The Royal is an impressive and wonderfully imposing building located next to the picturesque Bristol Cathedral on College Green and a hotel that I’ve wanted to stay in for some time so the opportunity to enjoy a concert at the nearby St George afforded me this at last!

After negotiating the tight but welcomed car park, I was disappointed to find the lifts out of action so lugged my bag up the stairs. It is clearly a popular hotel for events as well as city stays so I found myself walking through an army function which was a tad confusing as the group were crossing the main walkway to a bar.

I was early and the friendly reception staff kindly allowed me to deposit my luggage without any issue. After popping up Park Street I returned for check in and was once again impressed with the service and warmth of the staff. It was disappointing to discover that WiFi comes at a cost when it is often included in similar hotels. This should be made inclusive and an action point for the company to consider, please.

My room was comfortable and the decor was splendid. It would’ve been lovely to have a bath but the shower was fine. I slept well without any noise or disruption in what was a very busy hotel.

I would definitely return and stay here again. Thank you.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
picture1Tredegar wrote a review Jan 2020
tredegar
3.0 of 5 bubbles
We stayed for 2 nights 3rd & 4th January and had an okay time. On arrival the hotel was very pleasing on the eye with large Christmas trees both outside and in and a very smart foyer. Check in was easy even though we only went to ask if we could leave our bags as we arrived around 1pm and we knew check in was 4pm but the receptionist checked us in straight away. We asked how to get to the pool only to find it had been closed for a long time. I have since seen a reply from the hotel to a review on T/A that everyone who booked before it's closure had been informed of this.....WE WERE NOT and we had booked last April so were very disappointed. Our room was nice with a comfy bed,large TV and coffee making facilities but only one robe and slippers in a double room?? The bottled water wasn't replenished on our second day. There was no water pressure in the shower on Friday morning so we had to wait around until this was fixed when we wanted to get out and about around Bristol. One of the elevators was out of order on our arrival and when we used it the next day there were shards of the mirror which had obviously been smashed and was the reason it was not in use all over the floor. This lift should never have been put back in use until it had been cleaned properly. I dread to think what would have happened if a small child had gone in there and fell or tried to pick up these pieces as that's exactly what kids do. Our sleep was also disrupted by a group of youths shouting in the corridor in the early hours which the hotel did nothing about so we had to get out of bed and go and sort it out ourselves. I fully understand that 90% of guests will not have encountered any of the issues I have stated and it would only require small tweaks to rectify them anyway. On a more positive note the bar area was nice and relaxing and we had a great meal in the restaurant on the Friday night. If we were to stay in Bristol again we would probably look elsewhere as in price to quality ratio and the amount of small issues we encountered I don't consider it to be value.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Borja_Serrano0, Front Office Manager at Bristol Marriott Royal Hotel
Responded 15 Jan 2020
Dear picture1Tredegar, Thank you for your feedback. Your review flags up several issues that needs to be addressing with the relevant head of departments, as we fell short on delivering the experience that you expected. Please accept my apology on behalf the whole team. I agree that you should have been informed, as we did with most of the guest, in regards to the swimming pool and I will personally investigate why it was not the case. Again, please accept my apology. If there is anything else that we can do for you please don't doubt to contact me directly on borja.serrano@marriott.com
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Sarah L wrote a review Jul 2020
3.0 of 5 bubbles
Stayed Thursday-Sunday. Staff were very helpful and two particular waiters in Miller & Carter restaurant at dinner/breakfast were excellent. Dinners and breakfasts were always good.
The hotel room was comfortable and clean and the hotel was very central for visiting Bristol’s attractions, particularly the quayside and has the benefit of a bus stop close by that can drop you near the suspension bridge.

Unfortunately our final night was ruined by several groups of younger people noisily returning to their rooms from just before midnight with no consideration for other guests on their floor. One group of girls even knocking on bedroom doors just for a laugh, clearly several of the rooms near to ours were occupied by a group of friends as they went visiting each other. Thankfully around 3.30am the noise and door slamming finally stopped.
We were very kindly refunded our car parking payment by the hotel management as recompense for our disturbed night.
A shame about our final night as this would have been a five star review otherwise.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
d_monnas wrote a review Aug 2020
Rowley Regis, United Kingdom
5.0 of 5 bubbles
The perfect hotel experience! Fantastic location and just a 1 minute walk from the harbour side, docks and main square with plenty of restaurants and bars on the doorstep. The hotel itself was beautiful. We were mesmerised at the stunning architecture even from the outside but the inside was even better. Staff were amazing. Really friendly and professional and couldn’t do enough to help. Didn’t feel forced either like in some hotels. We arrived 2 hours before check-in opened but it was no problem at all and we were given the keys to the room straight away. The room itself was lovely, immaculately clean and a really decent size, the large bed was extremely comfortable and the complimentary water and biscuits were a nice touch. We decided to have breakfast delivered to the room and opted for a continental option for one of us and the veggie breakfast for the other which was a beautiful full English with the veggie sausages being some of the best I’ve ever had at a hotel. The continental option didn’t disappoint either and even the extra requests I wrote on the order form were catered to at no extra cost which I thought was brilliant! The underground car park had loads of spaces and was easily accessible with a lift going straight into the hotel itself making luggage transfers hassle free and best of all (especially in the current climate)... we felt safe. Everyone was in masks (staff and guests) and hand sanitizer was provided at various points throughout they building
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beth L wrote a review Aug 2020
4.0 of 5 bubbles
We stayed here for one night. The location of the hotel is excellent and we thought parking for 17 pound was good value. We checked in early which was great. We had a large spacious room which was very clean. Complimentary water was great. I could have done with more milk for the coffee facilities however! The bathroom was a good size and was big enough for a bath which is a shame as I’d have liked to have had a bath. There was lots of sanitizer around the hotel, although later in the day it had run out and wasn’t replaced. Staff in the hotel wore face masks.

We went to the miller and carter for drinks before dinner. We had to wait 10 minutes before anyone came to serve us (several couples who came in after us got served before us!) this meant we had to quickly drink our drinks before going out for dinner. I also noticed none of the bar staff wore face masks or visors when serving you (it was table service) which was a surprise as everywhere else we visited did wear something. It was the same in the morning for breakfast - no visors or masks. We were sat down at our given time and then you had to circle what you wanted from the menu. I ordered a classic English breakfast; when it was served to me it had no bacon and an empty pot where the beans should have been. It took a while to get someone’s attention to replace the food but they were very apologetic.

This is a good hotel with a great location. However, for the price, I would have expected free WiFi in the bedrooms!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HOL wrote a review Oct 2020
Weston super Mare, United Kingdom
5.0 of 5 bubbles
Cannot fault this hotel at all. I was treated to a one night stay to celebrate my 60th Birthday, 8th Oct. On arrival in the afternoon we were made to feel very welcomed by the reception staff whilst checking in, very efficient. Hotel Covid friendly, hand gels everywhere, floor markings, mask wearing and cleaniness spot on, felt safe being there with everything going on around us at the moment. The hotel has a lot of character and the room that we stayed in was lovely, large bedroom and bathroom with an adjoining seating area which was ideal when family came back for cake and champagne (5 in total) Hotel well situated in city with many amenities in walking distance. I can highly recommend this hotel and would definitely stay there again.
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Date of stay: October 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Murray, Guest Services / Front Office at Bristol Marriott Royal Hotel
Responded 19 Oct 2020
Dear STEVE, Dear Pamelaholburd On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Bristol Marriott Royal Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. thanks you for your kind comments regarding the new procedures we have in place regarding covid, Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. we look forward to seeing you again in the future Kind regards Mandy
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Rosie T wrote a review Oct 2020
Harrogate, United Kingdom
5.0 of 5 bubbles
Just stayed here one night while in the area so that we could explore Bristol. The hotel is beautifully decorated and impressive as you walk in the main entrance and the reception staff were professional, welcoming and informative. We stayed on a Marriott members deal which was excellent value for overnight stay and breakfast. Our room on the third floor was spotless, quiet and had good thick blackout curtains. Breakfast was generous and delicious. We couldn't fault our stay except that it was too short.
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Date of stay: October 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Murray, Guest Services / Front Office at Bristol Marriott Royal Hotel
Responded 19 Oct 2020
Dear STEVE, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Bristol Marriott Royal Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. we look forward to seeing you again in the future. Kind regards Mandy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scozziemythbuster wrote a review Sept 2020
scotland
5.0 of 5 bubbles
Last minute booking the night before when travelling by car from London and needed car parking. Hotel offers car parking onsite for a charge. Our booking included breakfast which was very organised and served in Millar & Carter Restaurant within the hotel. Covid safety measures were reassuring and you had to circle on menu what you wanted. We asked for extra towels as we had decided to stay longer and these were promptly delivered in a bag. Enjoyed walking through the hotel and learning some history it is a fabulous building and well located in a busy area for restaurants etc and for a visit to the theatre when they are up and running again.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Murray, Guest Services / Front Office at Bristol Marriott Royal Hotel
Responded 2 Oct 2020
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Bristol Marriott Royal Hotel. we do have a unique property and glad you were able to spend some time enjoying the facilities It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. We hope to see you again in the future Kind regards Mandy
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leonie S asked a question Mar 2024
England, United Kingdom1 contribution3 helpful votes
Hi, are there EV chargers available in the hotel car park? Thanks!
Answer from kate w
2 contributions1 helpful vote
I don't remember seeing them - you could phone the hotel to be sure
Answer from Jonathan D
Christchurch, United Kingdom56 contributions34 helpful votes
I’ve never seen a pedestrian gate and have always exited the car park via the hotel. Probably worth a call to the hotel to check.
Answer from JACJ
Palma de Mallorca, Spain95 contributions88 helpful votes
Underground car park with low headroom in areas.
Foodieant wrote a tip 10 Jul
Playa del Carmen, Mexico21 contributions16 helpful votes
5.0 of 5 bubbles
"The gym is great "
Read full review
KLBOS wrote a tip Jun 2024
Burnham-On-Sea, United Kingdom1,028 contribution309 helpful votes
5.0 of 5 bubbles
"Parking available Fitness centre on site"
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Rachel K wrote a tip Jun 2024
16 contributions
4.0 of 5 bubbles
"Parking available, £17 per day."
Read full review
Priseman S wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Great location next to cathedral and college Green."
Read full review
ianhumby771 wrote a tip May 2024
London, United Kingdom2 contributions
5.0 of 5 bubbles
"sit back and enjoy, its a cracking hotel"
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Not the right property for you?
There are more places to choose from in the Bristol area.
PRICE RANGE
S$163 - S$331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott bristol, bristol marriott
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
266
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BRISTOL MARRIOTT ROYAL HOTEL: UPDATED 2024 Reviews, Price Comparison and 1,043 Photos (England) - Tripadvisor

Frequently Asked Questions about Bristol Marriott Royal Hotel
Which popular attractions are close to Bristol Marriott Royal Hotel?
Nearby attractions include Blame Gloria Bristol (0.5 km), Smoke & Mirrors Comedy & Magic Theatre Pub (0.1 km), and Locked In A Room (0.3 km).
What are some of the property amenities at Bristol Marriott Royal Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Bristol Marriott Royal Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Bristol Marriott Royal Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bristol Marriott Royal Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Bristol Marriott Royal Hotel?
Conveniently located restaurants include Talwar Express, MUSE Brasserie - Bristol, and Ciao.
Are there opportunities to exercise at Bristol Marriott Royal Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Bristol Marriott Royal Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Bristol.
Does Bristol Marriott Royal Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Bristol Marriott Royal Hotel?
Many travellers enjoy visiting John Wesley's New Room (0.9 km), St Mary Redcliffe Church (0.7 km), and Cabot Tower (0.6 km).
Is Bristol Marriott Royal Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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