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Had a three night stay here. Location is good - sort of equidistant between Temple Meads station and the floating harbour. The Bristol Flyer bus from the airport goes past the front door and stops very close by. It's a level 10 minute walk to...More
The room was clean, quiet, and the bed was really comfortable, however wat I was most impressed was the exceptional service that I received at this hotel from every team member who I had the pleasure to interact with. Specially the front desk clerk Sam,...More
Thank Maritza F
Response from John D, General Manager at DoubleTree by Hilton Hotel Bristol City CentreResponded 4 weeks ago
Thank you for taking the time to complete an online review of your recent stay with us. Your scoring us with a solid 5/5 is very much appreciated.
It is great that you have felt very well looked after during your visit and...More
Stayed for 2 nights over the weekend of 11th-13th August. We really liked the hotel, the location was very good, close to the harbour and the city centre, but in a quiet location which we enjoyed. Our room was modern and well equipped and the...More
Response from John D, General Manager at DoubleTree by Hilton Hotel Bristol City CentreResponded yesterday
Thank you for reviewing your recent stay. Your scoring your experience with a fantastic 5/5 is very much appreciated.
We do get a great deal of positive comments regarding our location within Bristol. We are centrally placed but not within one particular area....More
We feel it is unfortunate that we had the experiences we did, and hope that our feedback can provide some insight into the customer experience, and hopefully not dissuade future customers.
We worked with Crystal for the room block, a very unpleasant experience from the...More
The staff here are so nice. The girl from Romania who served myself and my young son at dinner was really friendly. The hotel is very well situated for the city centre and is high quality. I would definitely return to stay here again.More
Response from John D, General Manager at DoubleTree by Hilton Hotel Bristol City CentreResponded 3 days ago
Thank you for taking the time to write a review about your stay. Scoring us with a super 5/5 is very much appreciated.
We do have a great team here at the hotel, with many people from all around the world. What you...More