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Mercure Bristol Brigstow Hotel

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Traveller (373)
Room & Suite (216)
Dining (40)
Overview
  • Excellent38%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“river view”(107 reviews)
“glass boat”(27 reviews)
“privilege room”(56 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,883)
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1,777 results
Traveller rating
693
696
239
98
51
Traveller type
Time of year
LanguageEnglish
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693
696
239
98
51
Show reviews that mention
All reviewsriver viewglass boatprivilege roomseparate bath and showerncp car parksuperior roomcity centreexcellent locationgood sizemini fridgefloating harbourst nicholas marketbars and restaurantseggs benedictlovely hotelweekend breakreception staff
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1 - 5 of 1,777 reviews
Reviewed yesterday via mobile

I stay here a lot So it is disappointing this time to only award two stars Tea and coffee facilities were sparse on first night Menu in restaurant was limited and even then they had run out of stuff I’m a regular guest here But...More

Thank Neil P
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded yesterday

Dear Neil P, Thank you so much for taking the time to review our hotel. My sincere apologies that our hotel fell short on this occasion for you. I have passed your comments on to our Housekeeping and Food and Beverage Department so that they...More

Hotel's Favourite
Reviewed 1 July 2018 via mobile

This hotel pretty much sums up Bristol - easy going, friendly, and relaxed. A couple of nights away in Bristol and this hotel is always the first choice. Friendly, relaxed and unpretentious all the way. We had upgraded to a Privilege Room which had a...More

Thank Rob C
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded 2 July 2018

Dear RobC, Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and will pass on all of your lovely comments to the rest of the team. I do hope we can welcome...More

Reviewed 5 days ago

I've stayed at a few hotels in and around Bristol through work but never the Mercure Brigstow. I was pleasantly surprised when I checked in as I was upgraded to one of their top rooms. The staff were super courteous and nothing was too much...More

Review collected in partnership with Accorhotels.com
Thank stuartdugdill
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded yesterday

Dear Stuartdugdill, Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and will pass on all of your lovely comments to the rest of the team. I do hope we can welcome...More

Reviewed 1 week ago via mobile

We stayed two nights at this hotel with friends. The traffic was bumper to bumper getting in to the city centre but it was a Friday afternoon. The staff at the hotel were very pleasant. The rooms were clean and spacious. It is ideally situated...More

Thank CathyL1963
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded yesterday

Dear CathyL1963, Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and that you were looked after by our team so well. I do hope we can welcome you back to our...More

Reviewed 1 week ago via mobile

This hotel is in a great position for walking in the centre of Bristol . It is clean and has all the facilities necessary. We stayed for 2 nights our room was at the front overlooking the river. The staff were friendly and helpful. The...More

Thank Nicola1411
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow HotelResponded 1 week ago

Dear Nicola1411, Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and that you were looked after by our team so well. Please accept my sincere apologies about your breakfast experience, I...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Bristol
#12 Romantic Hotel in Bristol
#14 Business Hotel in Bristol
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$82 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Bristol
#12 Romantic Hotel in Bristol
#14 Business Hotel in Bristol
Room types
Suites, Non-Smoking Rooms
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Traveller (373)
Room & Suite (216)
Dining (40)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
CERI A
1 August 2018|
AnswerShow all 7 answers
Response from brian m | Reviewed this property |
I HAVE DONE PERSONALLY.....Cannot see why you should not be able to....everybody there accommodating Try and get a Waterfront view Enjoy your stay
1
Vote
CERI A
26 July 2018|
AnswerShow all 3 answers
Response from Vic1610 | Reviewed this property |
We had a privilege room overlooking the river that had a balcony of sorts, but there is no outdoor furniture, we could open the window fully which was lovely. I will point out that there’s very little view because the trees... More
0
Votes
LynnStuartK
27 January 2018|
AnswerShow all 8 answers
Response from Whisky_ileach | Reviewed this property |
yes great selection for dinner. the breakfast is a hot buffet and continental selection.
1
Vote
Room Tips
"Corner front room for winter views"
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"Privelidge room has a frontal view and you get complimentary soft drink refreshments cooling in the fridge"
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"103 was a bright corner room with windows on both canal-side and looking down the street"
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"Stayed in an end of corridor room, so very quiet. View over the loading bay to the rear left something to be..."
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