Hotel du Vin Bristol

Hotel du Vin Bristol

Narrow Lewins Mead The Sugar House, Bristol BS1 2NU England
Perfekter Aufenthalt
Traveller (549)
Room & Suite (237)
Bistro du Vin
Dining (83)
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About

4.5
#4 of 43 hotels in Bristol
4.4 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travelers make Hotel du Vin & Bistro their hotel of choice when visiting Bristol. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. Close to some of Bristol's most popular landmarks, such as Bristol Old Vic (0.3 mi) and Wills Memorial Building (0.4 mi), Hotel Du Vin is a great destination for tourists. Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the hotel. Hotel Du Vin Bristol features a 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts an on-site restaurant. If you are driving to Hotel Du Vin Bristol, parking is available.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Concierge
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Green
Languages Spoken
English, Latvian, Lithuanian, Polish

Location

Narrow Lewins Mead The Sugar House, Bristol BS1 2NU England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bristol Airport
11.4 km
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Cardiff-Wales Airport
52.5 km
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1,932Review12Q+A100Room tips
Traveller rating
  • 1,168
  • 447
  • 170
  • 96
  • 51
Time of year
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Detailed Reviews
myhotellife wrote a review Oct 2020
London13 contributions22 helpful votes
5.0 of 5 bubbles
I have stayed in several HDV's and the HDV Bristol did not disappoint. Friendly check in. Our room (Villa Maria) was very spacious and had a fantastic bathroom with huge walk in shower - great. Furniture in the room is slightly dated in appearance and in need of a refurb in the next year or two. Only slight negative point - the seals on the secondary glazing had perished and the room was quite noisy but I guess that's the price you pay for such a central city location.
A big thank you to housekeeping. the room was spotless and the extra procedures they have to do due to Covid were many, yet reassuring to the guest - your hard work is appreciated.
We had dinner in the restaurant. Great food and the supervisor was charming and interacted with us as individuals, we had a great evening.
Breakfast very efficient and quick and the full table service worked well.
Overall the HDV has adapted to the new restrictions but still treats the guests as individuals and it was a joy to stay there.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Thresh, General Manager at Hotel du Vin Bristol
Responded 28 Oct 2020
Dear myhotellife, What a review and rating thank you so much for taking the time to write such a detailed and balanced review and indeed for your brand loyalty it is very much appreciated and not taken for granted Kind Regards Andrew Thresh General Manager
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FoodCultureFun wrote a review Aug 2021
Worthing, United Kingdom322 contributions202 helpful votes
+1
5.0 of 5 bubbles
Arrived and parked up outside as there is a forecourt making it easy to unload our luggage. Popped into reception and Yolanda (I think that's her name) came out to the car and took our heavy suitcase in without question, after showing me where I could park for our 2 nights. It costs £20 a day though, parking in Bristol is expensive.
All the rooms are named after wines and spirits and we were allocated Renault, which I gather is a Brandy.
Lovely spacious room with a roll top bath and large wet room shower and Locattaine toiletries, brilliant.
There is a lift as this is a multi floor hotel in an old Sugar Wharehouse.
The location is within 10 minute stroll to the harbour area, which is buzzing with bars and restaurants.
Bristol is a hilly city with art, history and lots of areas of interest, plus parks and museums.
We dined in the hotel Bistro which was very tasty and had breakfast included the next morning and the breakfast offer and service is excellent.
Masks still worn and sanitisation evident.
There are a few lounge areas and as a resident you have free access to WiFi and online newspapers from multiple countries.
It was our first stay at a Hotel du Vin and we will now plan another Staycation trip where there are others to try out as I couldn't fault anything.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Very limited parking, although NCP car park up the road. Lift available is required Full bar and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Thresh, General Manager at Hotel du Vin Bristol
Responded 10 Aug 2021
Dear FoodCultureFun, WOW What a fantastic review thank you so so very much myself and my team are truly over the moon .I agree Bristol is indeed an amazing city we look forward to welcoming you back if not here at one of our other Hotel du Vin's they are all truly unique but have the same high levels of service. Kind Regards Andrew Thresh General Manager
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Alan126 wrote a review Dec 2020
Bristol, United Kingdom102 contributions96 helpful votes
5.0 of 5 bubbles
As we were restricted to visiting a hotel in our same Tier 2 area we chose a night here at the Hotel du Vin. We stayed it Taittinger Suite which was huge and very tastefully decorated. It has the largest hotel bathroom I’ve seen, you could almost hold a ball in it, with a luxurious bath and an enormous walk in shower with a power shower (I made use of both bath and shower).

The Kingsized bed was huge and very comfortable, and we also made use of the excellent room service.

Breakfast was excellent and the restaurant where breakfast is served is lovely.
Service under the circumstances was very good and the hotel takes its anti coronavirus measures very seriously.

A few very minor niggles. The bathroom could have done with more shelf space and it seems to switch off individual lamps in the bedroom area you have to switch them off at the mains. However, these are minor details. The hotel is excellent and if you’re looking for a tasteful, up market hotel with a little bit of the wow factor,you won’t be disappointed.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Thresh, General Manager at Hotel du Vin Bristol
Responded 12 May 2021
Dear Alan 126, Tier two seems so long ago and yet at the time it only lasted a week on Monday we start to fully re open so do please return ask for Taittinger and your wish will be granted thank you for your very kind words and rating Kind Regards Andrew Thresh General Manager
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Paul L wrote a review Jan 2020
151 contributions109 helpful votes
5.0 of 5 bubbles
Stayed for one night as a couple and could not find anything at all to fault. Very professional check-in, the staff polite and friendly, as were everyone we came into contact with in the hotel. We decided to eat in the hotel for dinner and the food and service was top class.
They upgraded our room on arrival and the room was very large and comfortable, great large comfy bed with excellent pillows and the bathroom also very large with bath and enormous walk-in shower, with lovely toiletries, certainly one of the best hotels we have stayed in here in the UK, we would highly recommend this lovely tastefully decorated well run HOTEL, And we will definately return when visiting Bristol.
Thank you to everyone at The Hotel Du Vin.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AndrewT4519, General Manager at Hotel du Vin Bristol
Responded 27 Feb 2020
Dear Paul, There is nothing higher than a personal recommendation so thank you so so much for yours and for your kind words Kind Regards Andrew Thresh General Manager
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nessie2 wrote a review Nov 2021
Lichfield, United Kingdom143 contributions85 helpful votes
4.0 of 5 bubbles
First impressions of our de-luxe room were excellent: we had a lovely welcome from reception, staff were masked, we were away from the road and above a courtyard, there was a huge bed, double bath and enormous shower. Everything felt very luxurious. The plentiful hot water was very welcome, as were the large fluffy towels and robes. The bed was extremely comfortable (and really big); toiletries are L'Occitane and therefore lovely; the furniture is dark and totally in keeping with the place and just like other Hotel du Vins; there was a coffee machine and proper fridge, sadly neither of which we used. The lighting provided was perfect, with soft lamps and there were two chairs which made reading a pleasure. Breakfast was superb; the selection of yogurts, cereals etc. was great and our cooked breakfasts lovely. Staff in the dining room were very welcoming but did not crowd us at all and being able to fetch my own coffee was, to me, an advantage.

We do have some niggles: I ran a bath to ease soreness from our walking holiday without even putting the lights on (the bathroom doors are opaque glass which may not suit everyone) and only realised when I climbed in that there was a ring around it and a slightly grubby feeling; however, old baths can sometimes feel like this so I just accepted it. The room and bathroom appeared very clean but (apart from the ring in the bath) there was a spool of someone's hair on the bathroom floor. On closer inspection, some of the furniture and carpet seemed rather faded (though perhaps they are aiming for shabby chic?) and scratched.

The main problem for me was lack of sleep; shortly after we arrived we were a bit surprised to be able to hear rather a lot from another room (things they really wouldn't have wanted us to hear) and started to feel nervous about sleeping later. When we returned to the hotel after dining out, we didn't really notice any noise but it became apparent that sounds, either from the bar across the courtyard or from a private room could be a problem. It may not bother some but the hubbub did prevent me sleeping. This did stop around 11.30-12 but then the noise of people returning to rooms and settling down started; this seemed to be unusually clear (I could hear footsteps from above our room and even someone using the bathroom). When I mentioned this to reception, the member of staff was very helpful and offered to place a note on our profile to avoid a room by the bar when we stayed again.

There were so many things to enjoy here that we will try staying again but will ask for a different room. It is hard in Bristol to get away from road noise or big parties so maybe I will just take ear plugs. Asking for a room on the top floor may also be the answer.
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Date of stay: November 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Check whether you are going to be close to any noise; there are a lot of private parties here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Thresh, General Manager at Hotel du Vin Bristol
Responded 12 Nov 2021
Dear Vanessa, It is a pleasure to read your very detailed and balanced review I really do appreciate you taking the time to give me such valuable feedback do please come back and as way of thanks the first glass of Champagne is on me Regards Andrew Thresh General Manager
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Mission_moley wrote a review Aug 2020
20 contributions37 helpful votes
5.0 of 5 bubbles
Our stay here was wonderful, our room was absolutely amazing and the staff couldn’t do enough for you.
The bar manager was very friendly and such a pro at her job.
Under the circumstances this hotel made sure that all the correct COVID precautions in place and everything in our room was properly sanitised prior to our arrival.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Thresh, General Manager at Hotel du Vin Bristol
Responded 28 Oct 2020
Dear Mission_moley, An amazing Review and rating thank you the team are great and Philomena the Bar manager definitely one of our stars Kind Regards Andrew Thresh General Manager
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markedg wrote a review Feb 2020
Paris, France98 contributions60 helpful votes
5.0 of 5 bubbles
When we visit Lo Don we stay at he Hdv. Always great. Xmas present for lunch in Bristol. We'll what can I say, a smile brought to my face, the first this miserable wet winter. The place was elegant not stuffy, very relaxed. The staff attentive, knowledgeable and offered great service, if I was a restraunter opening a restaurant near by, I would poach the lot
Food, well the food was excellent quality at a very reasonable price. The steak melted in your mouth. The cheese plate was the best I have ever had in any top restaurant. Why have we never been before?? Best kept secret but 100% will be going again. It is so good when it's done proper
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AndrewT4519, General Manager at Hotel du Vin Bristol
Responded 27 Feb 2020
Dear markedg, Your review has truly made my day thank you so so much .I hate secrets so do feel free to tell the world but hands off my amazing team Kind Regards Andrew Thresh General Manager
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Michael M wrote a review Nov 2021
3 contributions1 helpful vote
5.0 of 5 bubbles
We stayed for 2 nights and splashed out on an expensive room. We had the suite with the balcony and it was great to sit there with a glass of wine watching the world go by.
I liked the fact that all the staff wore face masks and were really helpful. One night we just fancied a takeaway and I asked for a couple of forks, the guy returned with warm plates, napkins and a full cutlery set.
The breakfast was lovely but I'm not sure it's worth £18 a head though.
We would definitely recommend staying here, the location was fantastic.
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Thresh, General Manager at Hotel du Vin Bristol
Responded 12 Nov 2021
Dear MichaelmE4881KH, Harveys suite is one of my favourite rooms as well with a great roof terrace to sit on and watch the world go by one day I might add a hot tub out there the perfect place to unwind with a glass of chilled champagne I am especially pleased that we helped facilitate your takeaway the days of stuffy and pretentious snubbed noses at such a request have thank fully long passed and it is very much our ethos and Dna to ensure we meet your individual needs Kind Regards Andrew Thresh General Manager
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FamilyTraveller68 wrote a review Aug 2021
Bristol, United Kingdom145 contributions116 helpful votes
5.0 of 5 bubbles
Everything we have come to expect from this location of Hotel Du Vin. All boxes ticked 😀

We booked a table for our wedding anniversary and asked for two glasses of Champagne before dinner, unfortunately the young waiter ,after placing my wife’s glass on the table accidentally spilt some of mine on my wife’s dress. Accidents happen! after that it’s all about service recovery - the young man was genuinely apologetic, brought me a refilled glass and duly cleaned the table.
Service recovered ! Red wine on a white dress may have been a different story though.

Our table was immaculately laid out with cutlery in a sealed napkin, the waiter attended immediately and took our wine order and also returned with some bread. The white wine arrived swiftly and was perfect temperature. The red wine was also delivered with a couple of red glasses. It may seem petty but the glasses were immaculate with no watermarks or fingerprints in sight. Not always the same at other locations of HDV.

Starters were spot on.
Main courses were also very nice apart from a chunk of my medium-rare ribeye that appeared to have missed the grill and was not cooked at all.Not the end of the world, but the waiter ( bearded young man, from memory he was from Poland - Excellent all night by the way) took the complaint on board and offered me a free dessert.

I settled for a single cheeseboard which was delicious.
We had a couple of after dinner drinks, again served at just the right time!

Table service needs to be spot on, not over fussy with constant interruptions and checking, nor too remote and unreliable where you find yourself desperately trying to catch someone’s eye chasing up that drinks order from 15 mins ago.
HDV Sugar House always gets it just right

Spot on!
Five stars every time!

Back soon!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Thresh, General Manager at Hotel du Vin Bristol
Responded 4 Aug 2021
Dear Family Traveller68, On behalf of my team I cannot thank you enough for such a wonderful balanced review and whilst mistakes are disappointing service recovery trumps mistakes although it is equally important we avoid repetition which we will. Kind Regards Andrew Thresh General Manager
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Jane W wrote a review Feb 2020
4 contributions3 helpful votes
5.0 of 5 bubbles
We booked the Janneau Room and Christie's Library for a family event for 50 people. We were absolutely delighted with everything - the food, the room, the staff and the general atmosphere that the hotel creates. We wouldn't have changed a thing. We felt totally confident that we were in very capable hands, nothing was too much trouble. All the staff were very friendly, helpful and professional. This is the third time we have held family events at The Sugar House and we will definitely be back!
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Date of stay: January 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AndrewT4519, General Manager at Hotel du Vin Bristol
Responded 27 Feb 2020
Dear Jane, Here's hoping you have a massive family !. Seriously thank you so so much for such loyalty we promise to keep the bar high Kind Regards Andrew Thresh General Manager
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Kevin S asked a question Jul 2022
Strood, United Kingdom48 contributions20 helpful votes
What views i.e. out of the windows, from the rooms.ant recommendations for an attractive view? Thanks, Kevin S
Answer from Tjay
London, United Kingdom49 contributions27 helpful votes
It’s pretty much in town so no views to speak of
cardiffcwtch asked a question Aug 2021
Cardiff, United Kingdom137 contributions84 helpful votes
Looking at booking a suite. Can an extra child’s bed (age 10) be accommodated?
Answer from Kylie B
Bristol, United Kingdom13 contributions14 helpful votes
Yes we had 2 extra beds in our suite for the children
moses_karibu asked a question Oct 2019
Newbold, United Kingdom631 contributions274 helpful votes
What about parking please
Answer from Weebjones
26 contributions30 helpful votes
Small car park outside but only about 8 spaces
Juleshearn27 asked a question Oct 2019
London, United Kingdom14 contributions7 helpful votes
Can I bring a small tiny dog to stay? Also do you have rooms with twin beds
Answer from MazziFamily
Bristol, United Kingdom279 contributions154 helpful votes
Yes to twin beds but not sure in the dog
I7771XMpeterr wrote a tip 15 Jun
Bristol, United Kingdom4 contributions
4.0 of 5 bubbles
"Rooms at the front of the building may be noisy on weekends. Suggest using all available pillows to help plug the headboard/mattress gap. "
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Ricc M wrote a tip 12 Jun
9 contributions5 helpful votes
5.0 of 5 bubbles
"Great location"
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Miguel B wrote a tip May 2024
South Orange, New Jersey318 contributions162 helpful votes
5.0 of 5 bubbles
"Ask to see a few rooms in your category"
Read full review
AddickMark wrote a tip Apr 2024
London, United Kingdom126 contributions84 helpful votes
5.0 of 5 bubbles
"The hot water is very hot so be careful."
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ellitasitis wrote a tip Apr 2024
Swindon21 contributions17 helpful votes
5.0 of 5 bubbles
"Just book it"
Read full review
Not the right property for you?
There are more places to choose from in the Bristol area.
PRICE RANGE
S$181 - S$371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel du vin and bistro, hotel du vin bristol
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL DU VIN BRISTOL (S̶$̶1̶8̶8̶) S$173: UPDATED 2024 Reviews, Price Comparison and 669 Photos (England) - Tripadvisor

Frequently Asked Questions about Hotel du Vin Bristol
Which popular attractions are close to Hotel du Vin Bristol?
Nearby attractions include Whistle Punks Urban Axe Throwing (0.3 km), Blame Gloria Bristol (0.2 km), and Smoke & Mirrors Comedy & Magic Theatre Pub (0.5 km).
What are some of the property amenities at Hotel du Vin Bristol?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel du Vin Bristol?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel du Vin Bristol?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel du Vin Bristol?
Yes, parking is available to guests.
What are some restaurants close to Hotel du Vin Bristol?
Conveniently located restaurants include Taste of Napoli, Ciao, and Matina.
Is Hotel du Vin Bristol located near the city centre?
Yes, it is 0.7 km away from the centre of Bristol.
Are any cleaning services offered at Hotel du Vin Bristol?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel du Vin Bristol offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel du Vin Bristol?
The staff speaks multiple languages, including English, Polish, Lithuanian, and Latvian.
Are there any historical sites close to Hotel du Vin Bristol?
Many travellers enjoy visiting John Wesley's New Room (0.4 km), St Mary Redcliffe Church (1.0 km), and Cabot Tower (0.8 km).
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