Mercure Bristol Holland House
Redcliff Hill, Bristol BS1 6SQ England
Lowest prices for your stay
US$78
US$82
US$95
US$70
MercureUS$84
Hotels.comUS$82
StayForLongUS$95
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About
#43 of 48 hotels in Bristol
Location
Cleanliness
Service
Value
Enjoy the hospitality of the 4 star Mercure Bristol Holland House which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Radio
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, French, Russian, Spanish and 6 more
Location
95Great for walkers
Grade: 95 out of 100
87Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Redcliff Hill, Bristol BS1 6SQ England
Getting there
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3499Reviews61Q+A100Room tips
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After a long day and with an early morning flight I checked in and was given playground position 111. Children and babies running up and down the corridor. Poor people seeking a better life squeezed into rooms. I complain I need a quiet room and was given a privelige 142 and promised I would get a sleep there were no children and all would be good. The playground continues and the fire alarm has went twice. Reception apologise and say it will get better. This was an amazing hotel but I am afraid it is now ina do not pass go. The security guard at the door just lets everything go on. I have no words
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Date of stay: June 2023Trip type: Travelled on business
Room Tip: Just don't book it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 2 days ago
Dear Legsi1970 Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We have shared your feedback with the team so they can where necessary take remedial action. Thank you again. Yours sincerely, Chris Falcus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice stay- cannot fault the room at all was lovely and cleans and had everything we needed! Pillows were small but the bed itself was comfortable. The drinks are so expensive at this hotel though! £5.20 odd for a red bull? Also they nearly charged us more than what our booking was so definitely double check that. Had free room upgrade though so that was amazing.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Check price before paying!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 1 week ago
Dear Cerys,arie1975 Thank you for taking the time to leave your feedback. We are pleased the room was clean and lovely we thank you for your comments. Thank you again for taking the time to leave your feedback. regards Chris.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Did not have a nice stay here firstly our room was given to us right next to the hallway where there was CONSTANT noise, we could hear plugging and unplugging of the hoover at 8am. constant noise of people coming up and down the hallway, children screaming, and people talking, walls seemed very thin, we could also hear people playing games of pool outside our room at early hours this resulted in us getting little to no sleep our entire stay, Secondly the bathroom was filthy, hairs left in the shower and there was no remote to turn on the tv, grime in the corners. Safe to say I will not be returning.
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Date of stay: May 2023Trip type: Travelled with friends
Room Tip: Avoid the bottom floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 1 week ago
Dear abbydaviesxox Thank you for taking the time to leave your feedback. Our apologies you did not have a nice stay. We have shared your feedback with the team so they can review and take corrective action. Thank you again for taking the time to leave your feedback. regards Chris.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Appalling, no working aircon, no windows that open. It’s a franchise so the staff can’t move you to a hotel that can fore full the basic requirements of not being 20 plus degrees at night! In a world; shambles Turn right and as others have mentioned it’s not bohemian, it’s the bronx.
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Date of stay: May 2023Trip type: Travelled on business
Room Tip: Just avoid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 1 week ago
Dear SteveSummer1 Thank you for taking the time to leave your feedback. Unfortunately the windows are sealed and cannot be opened. We apologies that the Air Con did not seem to work in your room. Thank you again for taking the time to leave your feedback. regards Chris.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The privilege room with a king size bed was excellent apart from a big stain on the carpet. Toiletries were good, as was the espresso coffee machine. We didn’t eat at the hotel as there are a few good restaurants within walking distance. When you leave the hotel on foot it is safest to turn left as turning right will take you to what the Bronx was like in the 1970s. The biggest minus was the children running up and down the corridors during the day. I would be surprised if this hotel was not part of a scheme administered by the Home Office, which will certainly damage its reputation.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Avoid if you like to open widows. The windows don't open at all, the room was stuffy and warm. I was advised the hotel's policy is not to allow windows to be opened. The room thermostat is also centrally controlled and was set to warm. Not a good experience.
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Date of stay: May 2023Trip type: Travelled on business
Room Tip: Parking at the hotel is expensive.
I was given a fan by Reception, but all that did was move the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 1 week ago
Dear Travel16363616085 Thank you for taking the time to leave your feedback. Unfortunately the windows are sealed and cannot be opened. However every room is supplied with fresh air and air cooling controls. Thank you again for taking the time to leave your feedback. regards Chris.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had one night in Bristol (which we loved, incidentally) as apart of a ladies' weekend getaway. Accommodation in the UK is so absurdly expensive these days and the circa £150 was the best price for a good level of accommodation. Our rooms were excellent, spacious, clean, and, mercifully, quiet - despite a couple of hen parties in the house. Even had our own espresso machines, although of course as usual I couldn't get the wretched thing to work.
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: The rooms overlooking the beautiful church opposite are very nice, and the road is not noisy at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 28 Apr 2023
Dear Nallygal Thank you for taking the time to leave your feedback. We are pleased you enjoyed your time with us, especially the rooms were clean and quiet. We look forward to welcoming you back in the near future. regards Chri
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hen doo for the weekend the bed was so comfortable I cant even explain it! The breakfast was lovely and the hotel was clean. Staff were friendly and it was in a great location. Enjoyed my stay and I will return if I visit Bristol again definitely and would recommend it to anyone. Very happy. We had 3 rooms and we all had a great time.
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 28 Apr 2023
Dear ThomasTC Thank you for taking the time to leave your feedback. We are pleased you enjoyed your time with us, breakfast was lovely and hotel clean. We look forward to welcoming you back in the near future. regards Chris
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don’t go anywhere near this hotel. Parties in neighbouring rooms and the staff and security not willing to stop them. People allowed to be out of control not only in multiple rooms, but along the corridor too. No doubt allowed as their big group booking was worth more ££ then mine. We moved rooms at 10pm but didn’t really sleep.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 28 Apr 2023
Dear Y475WBians Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, I was very disappointed to hear that your experience did not meet your expectations as noise from other guests disturbed your time. Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. Yours sincerely, Chris Falcus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noisy and the hotel standards appear to have dropped considerably since last visit. Regular stayer in Bristol with experience of mist of the hotels. This one has gone from my top 3 to never again. To the credit of the staff who appear to be at best miserable when I asked for a room change due to amount of kids running around the corridors they did move me. The room was clean but mattress was absolutely knackered , I did raise this with reception on way out. Breakfast good as always but that is the only good news. Appears to be more security and the area appears to have gone downhill rapidly. Will stay away from now on.
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Falcus, General Manager at Mercure Bristol Holland House
Responded 28 Apr 2023
Dear 604darryln Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. Yours sincerely, Chris Falcus General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$100 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure holland house bristol hotel bristol, mercure holland hotel bristol, accor holland hotel bristol
FORMERLY KNOWN AS
Mercure Holland House Bristol
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
275
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Claim Your ListingMERCURE BRISTOL HOLLAND HOUSE: UPDATED 2023 Hotel Reviews, Price Comparison and 915 Photos (England) - Tripadvisor
Frequently Asked Questions about Mercure Bristol Holland House
Which popular attractions are close to Mercure Bristol Holland House?
Nearby attractions include St Mary Redcliffe Church (0.1 km), Queen Square (0.4 km), and Thekla (0.3 km).
What are some of the property amenities at Mercure Bristol Holland House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Bristol Holland House?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mercure Bristol Holland House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Bristol Holland House?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Mercure Bristol Holland House?
Conveniently located restaurants include Pasture, Ganesha Authentic Indian Cuisine, and The Crepe and Coffee Cabin.
Are there opportunities to exercise at Mercure Bristol Holland House?
Yes, guests have access to a fitness centre during their stay.
Is Mercure Bristol Holland House located near the city centre?
Yes, it is 0.4 km away from the centre of Bristol.
Are any cleaning services offered at Mercure Bristol Holland House?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Bristol Holland House offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Bristol Holland House?
The staff speaks multiple languages, including English, Spanish, French, Russian, Polish, Dutch, and Czech.