Hampton by Hilton Bristol City Centre
York House Bond Street, Bristol BS1 3LQ England
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About
#19 of 48 hotels in Bristol
Location
Cleanliness
Service
Value
Hampton by Hilton Bristol City Centre is ideally situated in the heart of the city centre, close to both the business and leisure areas of Bristol. Our welcoming hotel provides the perfect gateway for exploring the rich history of Bristol and experiencing the lively vibe of the shops, theatres and nightlife. Visit popular attractions like the SS Great Britain museum ship, the Clifton Suspension Bridge, Bristol Museum & Art Gallery and Bristol Zoo Gardens – all easily reached from our Bristol hotel. Feel at home in a stylish, air-conditioned guest room, equipped with everything you need for a relaxed, productive stay. Log on to your social network with free WiFi, and work comfortably at the large desk with ergonomic chair. Lie back on the comfy Hampton Bed™ and watch movies on the 32-inch flat-screen TV. Save and get a head start on your day - there is a breakfast* included when you stay at this modern Bristol hotel. Relax with a drink and a tasty snack in the bar, or enjoy our handy 24-hour pizza service. Work out with contemporary cardio, resistance and weights equipment in the 24-hour fitness centre. Stay in touch with the office in the work zone, where you can fax or print documents, and check emails with free WiFi. *Please note, due to COVID-19; we are no longer offering our Hot Buffet breakfast but instead are offering a continental-styled takeaway breakfast bag.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Taxi service
Baggage storage
Newspaper
24-hour check-in
Street parking
Wifi
Bar / lounge
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Safe
Telephone
Flatscreen TV
Wardrobe / wardrobe
Iron
Laptop safe
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French, Spanish, Hungarian and 3 more
Location
97Great for walkers
Grade: 97 out of 100
134Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
Contact
York House Bond Street, Bristol BS1 3LQ England
Getting there
Car HireSee all Bristol car hire
1583Reviews42Q+A100Room tips
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Stayed for one night with a group of friends. Hotel is centrally located for shopping but not many bars nearby. Breakfast was disappointing and very bland. There were no fried eggs and very basic. Bacon was hard and scrambled eggs tasteless . Would expect better from this chain. There was also a lot of stag and hen parties staying at the hotel.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 4 days ago
Dear HRJ73, Thanks for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel. We usually receive positive comments about our complimentary Hampton breakfast and so please accept our apologies should you have found it to be disappointing and bland. Hampton hotels are not permitted by our brand standards to offer egg choices that are cooked to order such as fried or poached eggs. We will share your comments about the scramble eggs to our breakfast team for review however we do avoid over-seasoning our eggs as we find that some guests prefer to season them themselves (espeically those guests on low-sodium diets). In closing, we hope that you were still able to enjoy your catch up with your friends and have the opportunity to be able to welcome you back to our property once more in the not so distant future. Kind Regards Mark Keeley-Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was ideal for shops and restaurants. Also walkable to attractions. Staff helpful and good breakfast. Would stay again as room comfortable. Parking available nearby with reduced price when staying at hotel.
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Review collected in partnership with Hampton
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 1 week ago
Dear carolsbartholomew, Thank you for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel. Here at Hampton, we strive to deliver a warm, friendly and sincere customer experience and so it was great to read that you found our hotel team to be helpful, our complimentary Hampton breakfast to be 'good' and your assigned room 'comfortable'. In closing, we are pleased you enjoyed your stay and that you would stay again with us. Kind Regards Mark Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We left our cases as we were early, were told check in was 3pm. We returned at 3pm, room not ready, but we're offered complementary drinks and told they'd let us know when our room was ready. Had to go and ask 45 mins later to see if room was ready... they'd forgotten to tell us🙄. Went for a shower as soon as we got to the room, there was only one bath towel, husband had to use the small hand towel! We rang and asked for another bath towel, someone tried to open the door (which we'd locked) an hour later while we were having a nap! Thinking they'd leave the towel outside the door..... nothing was there when we were getting ready to go for our night out. Rang reception again, it was half an hour later the towel was delivered. There wasn't a spare toilet roll and the one on the holder was running out! We both had colds and the tissue dispenser ran out after one sheet. I'm sure these were all minor blips in the cleaning teams check....the barman did say they'd had a company award ceremony the night before so maybe not everyone was on top form. The hotel is in a good location and I'm sure we'll use again. …
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Check the towels when you arrive 😁
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 2 weeks ago
Dear karenrW8407CJ, Thanks for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel. Firstly, we are sorry that your assigned room was not ready for 3pm. As a busy city centre hotel, we try our utmost to ensure all our rooms are ready by 3pm but on peak days, we may, at times, take slightly longer to achieve this goal and so please accept our sincerest apologies for any delay in checking you into your assigned room. I am pleased to see that our reception team offered you a drink on the house whilst you waited. Regarding your comment about the towel, if a do not disturb is not placed on your bedroom door and there is no response when knocking, our housekeeping and duty management team will enter a room. I can only apologise if they disturbed you whilst having a nap and likewise, for the delay in fetching you replacement tissues and toweling. In closing, we are sorry for the shortfall in room standards and have shared your comments with our Executive Housekeeper for review and investigation with her team especially the newer room attendants only recently recruited. Despite these issues, we are pleased to note that you would stay with our property once again. Kind Regards Mark Keeley-Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was perfectly pleasant and in a very convenient location. I couldn’t find the hairdryer at all so I’m not sure if one of these was available in the room (and if it was it’d have been useful to know where). The fitness studio was definitely usable but definitely more of a studio than a gym. Breakfast was wonderful and made the hotel a real treat. The car park was discounted for hotel guests but still very expensive
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 2 weeks ago
Dear emilybF334TH, Thank you for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel. Firstly, it was lovely to read that you found our property to be 'perfectly pleasant' and that we were well situated for your travel needs. Hairdryers are available in all our bedrooms and can be found hung off the ironing board in the wardrobe. I can only apologise if you could not locate your in-room hairdryer but I do hope that you spoke to a member of our front desk team who would have been able to direct you to where it was located (and if missing, have arranged a replacement to be sent up to your assigned room). We were also pleased to read that you found our complimentary Hampton breakfast to be 'wonderful' and that it made your stay experience a 'real treat'. In closing, we look forward to having the opportunity to be able to welcome you back to our property at some point in the not so distant future. Kind Regards Mark Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely spacious room with good amenities. Checkin os effortless with the “select your room” facility via App and ability to use your mobile phone as keycard. Good central location. Breakfast was chaotic and a lot of items needed replenishing but overall happy with stay.
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Date of stay: February 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Get to breakfast early as gets busy and food choice is in need of replenish towards the end.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 3 weeks ago
Dear JetSet_Glamour, Thanks for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel. Firstly, we are happy to see that you have scored us a 5/5 and that your assigned room was lovely, spacious and had good amenities. It was also nice to read that you found the use of our Hilton Honors App to be effortless with regards to selecting your room, completing your check-in and using your smart device as your keycard. I am however sorry if you found our complimentary Hampton breakfast to have been 'chaotic' but thankfully overall, you were happy with your stay. In closing, we hope you enjoyed your time with us and we look forward to having the opportunity to be able to welcome you back once again. Kind Regards Mark Keeley-Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quick check in, room lovely , clean and comfortable, lovely bathroom good shower and toiletries. , bed very comfortable, some outside noise traffic and seagulls. Good breakfast. Location great for shops and bus station .
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 5 weeks ago
Dear siobhanmS5729ZG, Thanks for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel. We are pleased to read that your check-in experience was quick, your assigned room clean and comfortable and our complimentary Hampton breakfast was good! In closing, we hope to have the opportunity to be able to welcome you back to our property once again at some point in the not so distant future. Kind Regards Mark Keeley-Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter is at Bristol university and each time I go up I now stay at this hotel it is clean the rooms are clean and the bed so comfortable also great good breakfast and I would not stay anywhere else
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Review collected in partnership with Hampton
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 5 weeks ago
Dear dsharp319842, Thanks for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel. Firstly, we are delighted to see that you have scored us a 5/5 and that you were very happy with you stay, finding our hotel rooms to be clean, our Hampton beds comfortable and our complimentary Hampton breakfast to be 'great'! In closing, we are pleased to read that you would not choose to stay anywhere else and very much look forward to being able to welcome you back to our property at some point in the not so distant future. Kind Regards Mark Keeley-Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Choose this hotel if you want to park in a car park where you have to step over blood and faeces and leftovers from the city’s addicts. We stayed in a room on the 6th floor with a window that wouldn’t close properly and so we couldn’t shut out the traffic noise from the buses and the traffic below. We were kept awake by someone drilling the door handle of the room across the corridor at 10:30 pm. I had no idea if they were management or criminals. The hotel itself is anonymous and seems to be a stopover for people coming from and going to the airport. Help yourself to coffee, tea, juice from a machine and the breakfast is out on a buffet table.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 19 Feb 2023
Dear RomaLegin, Thank you for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre. Please note that the car parking facility located bedside the hotel is privately owned and operated by NCP car parks. We are sorry to hear that NCP have failed to maintain a suitable standard of cleanliness in their car park and we will of course share your comments with their Operations Team for review. We only suggest the NCP due to it's proximity to the hotel and because we can offer a 25% discount. I am sorry that your assigned room had an issue with the window but I do hope that you reported this to our in-house maintenance team or a Duty Manager during your time with us as had we been made aware, we would have done our utmost to rectify the issue and failing that, move you to an alternative room. With regards to your comments about the noise disruption, please be aware that due to an unforeseeable maintenance issue, one of our door locks malfunctioned and the only way we could regain entry to the room (in order for that guest to gather their belongings and property) was to drill and remove the lock. We would not normally carry out such works so late in the evening however as that guest was departing very early the next morning, our Duty Manager made the decision that it would be far better to drill at 9.30pm then it would at 5am in the morning. I can only apologize for any inconvenience or disruption caused and please accept our sincerest apologies. In closing, it is unfortunate that you did not enjoy your stay and should you wish to discuss this further, please do not hesitate to reach out to me directly. Kind Regards Mark Keeley Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was ok our room was late and the first room was dirty this was resolved and we were given a clean room. Breakfast was lovely and bed was comfortable Location was also perfect for what we needed
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Review collected in partnership with Hampton
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 15 Feb 2023
Dear rbindi524015, Thanks for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton. Firstly, we are sorry that your assigned room was not ready at time of arrival and failed to meet our usual standards but I am pleased that upon reporting the matter, our duty team were able to resolve this for you. I am also delighted that you found our complimentary Hampton breakfast to be lovely, your Hampton bed comfortable and the location perfect for your travel needs. In closing, we hope you enjoyed your stay and look forward to being able to welcome you back to our property at some point in the not so distant future. Kind Regards Mark Keeley-Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my second stay, and it was even better than the first - and that was good! The staff were very helpful, and went the extra mile for me. I wanted to keepy room for am extra night and they arranged fresh linen etc, so my daughter could join me The breakfasts are great - full English, Continental - also veggie and vegan options. Hotel is in prime position for the Centre, Broadmead shopping. Near to the bus / coach station and on all routes for buses to Clifton and Gloucester Rd Room extremely clean with a fab bathroom Considering the hotel was very busy, and its central position, it was quiet at night .
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: If your vegan, you may have to order your breakfast items first, as they might need to be cooked...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hampton by Hilton Bristol, General Manager at Hampton by Hilton Bristol City Centre
Responded 3 Feb 2023
Dear 504traceyw, Thanks for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel. Firstly, it was great to see that you have scored us a 5/5 and that overall you found our property to be 'fab'! It was lovely to read that you were a returning guest and that this stay was even better than the first. That our hotel team were all very helpful and our complimentary Hampton breakfast was great. In closing, we are pleased you enjoyed your stay with us and we hope to be able to welcome you back once again in the not so distant future. Kind Regards Mark Keeley-Swistek Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$87 - US$148 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
188
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Frequently Asked Questions about Hampton by Hilton Bristol City Centre
Which popular attractions are close to Hampton by Hilton Bristol City Centre?
Nearby attractions include Escape Hunt Bristol (0.2 km), ImmotionVR (0.3 km), and Escape Hunt Cheltenham (0.2 km).
What are some of the property amenities at Hampton by Hilton Bristol City Centre?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hampton by Hilton Bristol City Centre?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton by Hilton Bristol City Centre?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hampton by Hilton Bristol City Centre?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Hampton by Hilton Bristol City Centre?
Conveniently located restaurants include Taste of Napoli, The Crafty Egg, and Caribbean Croft.
Are there opportunities to exercise at Hampton by Hilton Bristol City Centre?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hampton by Hilton Bristol City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hampton by Hilton Bristol City Centre?
The staff speaks multiple languages, including English, Spanish, French, Italian, Polish, Hungarian, and Lithuanian.
Are there any historical sites close to Hampton by Hilton Bristol City Centre?
Many travellers enjoy visiting John Wesley's New Room (0.2 km), St Mary Redcliffe Church (1.3 km), and Cabot Tower (1.4 km).