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The Castle Cambridge

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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Sunderland, United Kingdom
Reviewed 14 September 2016

First & last time I will stay here. Whilst the manager moved a non refundable booking by one night it took me 5 phone calls over an hour to do it then was charged an extra £15 for my son to sleep on the floor. Grubby stained carpets in the room with cheap damaged furniture. No point in having an...

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Thank 321KSG
Ipswich, United Kingdom
Reviewed 10 January 2016

I booked this B&B for a friends birthday (2 nights) and I was so embarrassed. Although I appreciate their website stated loud music, it should state incredibly loud music, so much so the room "vibrates" and you CANNOT sleep until it stops, 3am!! The room (No:1) had wall paper falling off in three places, went to open a drawer and...

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2Thank Bridgettremayne
CastleBarCambridge, Owner at The Castle Cambridge, responded to this review

Hi Bridgettremayne, Thanks for taking the time to leave your review. We welcome all customer feedback and take each and every complaint seriously. We are very open with our guest in reference to our music on the weekend. Upon check-in we reiterate to all guest about the music on weekends. As a courtesy for customers we do offer complimentary earplugs....

Vienna, Austria
Reviewed 30 October 2015

I have stayed at the Castle B&B for one night on a Thursday. At around 10pm, the music started to play and it was simply impossible to sleep as the entire room was vibrating. Around midnight, I decided to leave the place and check into a different hotel. The owner only offered a 50% refund, which I declined because I...

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1Thank Tilmann B
Epping, United Kingdom
Reviewed 20 October 2015

Chosen for central location. Primitive conditions - not even a basin in the room. Downstairs to the bathroom, with evidence of condensation and mould growth. Toilet and basin were at least clean, not so the bath - plug hole full of matted hair. One of the beds was not made up on arrival - the manager was very apologetic and...

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Thank Andrew B
CastleBarCambridge, Owner at The Castle Cambridge, responded to this review

Hi Andrew, Thanks for taking the time to leave a review. Apologies about the confusion with the room upon arrival. We are a centrally located B&B above a bar. We do advertise that the bars plays music until the early morning and that our bathroom facilities are shared The shared bathroom are being fully refurbished in November. Our staff work...

Glasgow, United Kingdom
Reviewed 2 October 2015

I would never stay here again. It was awful. The were no rooms with en suite bathrooms and you have to stand outside of bathroom in the morning and wait for the people inside to finish their business. Even after couple of people bathtub and the floor was dirty and full of hair. Was disgusting!!! Totally not worth of money...

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Thank sergey696
CastleBarCambridge, Owner at The Castle Cambridge, responded to this review

Hi Sergey, We do advertise that our bathroom facilities are shared. Our bathrooms facilities are being fully refurbished in November 2015. Our staff do work hard to keep the bathrooms clean at all times. During busy periods such as the mornings a member of staff checks the bathrooms hourly. As a direct result of your feedback, in future there will...

Pererborough
Reviewed 5 July 2015 via mobile

The location of the b&b is perfect! Our room was really well equipped, lots of toiletries, iron, fan and tea and coffee. Decoration is awful! Lots of mould and wall paper hanging off. The beds were comfy and clean though. Staff were really helpful. Not sure that I'd stay here again because of the shared bathroom

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Thank Jadeh88
New York City, New York
Reviewed 30 June 2015

I would never stay here again. It was awful. Firstly, it's my fault I didn't realise there are no rooms with en suite bathrooms - it's all shared bathroom so that started the stay off terribly. Second, our room on the 2nd floor was right above the Castle restaurant/club that has a DJ playing from 10pm until 3am on the...

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Thank Shere M
CastleBarCambridge, Owner at The Castle Cambridge, responded to this review

Thanks for your feedback. We do advertise shared bathroom facilities and DJ's playing music on Friday & Saturday nights. During check-in we also inform all customers staying with us over a Friday and or Saturday that we have DJ's on until 3AM. We are a city centre location so there will be noise outside as we are on the main...

Cambridge, United Kingdom
Reviewed 1 May 2015

As the instructions say its above a lively bar and you wont get any sleep. Bar customers shout in the street (presumably smokers), its a busy road so partyers keep going past until 4am then the buses and vans start at 6am. If you don't need sleep its fine, but if you do don't waste £90. Pity the staff are...

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Thank Martin T
Reviewed 13 April 2015 via mobile

Four friends and I stayed in a family room at the Castle for a two day reunion back in the city we graduated from. We all read the reviews for this place and had to say we were suprised. Instead of a terrible, terd festered hotel we found that it wasn't so bad for the price. The room was clean...

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3Thank Heather R

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge

Additional Information about The Castle Cambridge

Address: The Castle 37 St. Andrews Street, Cambridge CB2 3AR, England (Formerly The Castle B&B)
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $118 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Castle Cambridge 2.5*
Number of rooms: 6
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Also Known As:
The Castle Bed And Breakfast
The Castle Hotel Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from The Castle Cambridge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, all grotty and noisy”
 of 5 bubbles 321KSG, 14 Sep 2016 | Read review
“Please do not say here!”
 of 5 bubbles Bridgettremayne, 10 Jan 2016 | Read review
“Avoid and stay elsewhere”
 of 5 bubbles I3046LSandrewb, 20 Oct 2015 | Read review
“Just don't stay here.”
 of 5 bubbles ShereM, 30 Jun 2015 | Read review
“the top floor maybe or somewhere else for sleeping, lovely and central though”
 of 5 bubbles martint597, 1 May 2015 | Read review
5 of 5
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