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Doubletree by Hilton Cambridge City Centre

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1,985 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Cambridge City Centre
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Showing 1,911: English reviews
Leicester, United Kingdom
Reviewed 2 weeks ago

Centrally located.Ideally situated for touring Colleges and historic sites in the surrounding area. Friendly and professional staff always on hand. Only down side at present is that due to building work, the leisure centre is closed and we were not informed of this in advance. Therefore unable to take a swim.

Review collected in partnership with DoubleTree by Hilton
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Thank 555MSS
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear 555MSS Thank you for your review. We are pleased to read that overall you enjoyed your stay with us and in the beautiful Cambridge, the location of the hotel so closed to the main attractions in the city being a big component. We are sorry that you were not made aware that the Leisure facilities are at present closed,...

Reviewed 3 weeks ago via mobile

We alerted the staff that we'd like to order, we were told a member of staff would be with us. So we sat down, not realising that the seats we were in would soon be vacated, owing to the staff and customers coming in and out to the tables outside and the door banged violently every time. So all 5...

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1Thank Bertiestravels
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Bertiestravels Thank you for your feedback. We are truly mortified that our team failed to deliver our usual high levels of service on the occasion of your visit to the Bar at the DoubleTree by Hilton Cambridge. We are taking all of your comments very seriously to further implement staff training where required. We are also sorry that you...

Melbourne, Australia
Reviewed 3 weeks ago

What a gorgeous location, right on the river. In the morning you can eat your breakfast and watch the river meander by (as well as the runners, cyclists and walkers). The staff here were delightful, especially those in the restaurant. Nothing was too much trouble. Rooms were HUGE and very well appointed. We could walk everywhere in the city from...

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Helpful?
Thank Rosemary S
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Rosemary S Thank you for your review. We are absolutely delighted with your comments, it is always very encouraging to read that our lovely customers have enjoyed so very much their stay and that we have made them happy. Same here wishing you a speedy return to the DoubleTree by Hilton Cambridge City Centre. Kindest regards, Aitziber Hermoso (PA...

Rochester, United Kingdom
Reviewed 4 weeks ago

We spent one night at this hotel - 11 years since our last stay. We were having dinner at Magdalene College so it was just the accommodation. The rooms have not changed in that time and are now quite dated especially bathroom with curtain - expensive and you could not open either a window or balcony door. Perfect location and...

Review collected in partnership with DoubleTree by Hilton
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1Thank Sarah S
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Sarah S Thank you for your feedback. We are pleased to see that overall you enjoyed your stay, however, we have duly noted your valued comments about the rooms and prices and for that we are very grateful. We take all of our guests very seriously and these will be forwarded to the executive management for their attention. In...

Newport, United Kingdom
Reviewed 4 weeks ago

Not our first time at this hotel but it never fails to please. Excellent staff and in a great location. Price could be a little lower but considering the quality of the hotel and service, I would stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank H G
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear H G Thank you for your feedback. We are really happy to have you as a regular and loyal customer and for that we are most grateful. We are truly appreciative of your kind comments about the service received in the hands of the team and your overall feedback. This will be very important for us to continue evaluating...

Dublin, Ireland
Reviewed 5 weeks ago

Hi, I had high expectations. However, it was a disappointing experience. Room was mouldy, dated and untidy. Back-yard side of building. View - Bins. Truck roaring in morning. Offered a breakfast - by an incompetent manager. He did not believe I would put review on Trip Advisor - but I did. Bar -average. Did not try Restaurant - put off...

Review collected in partnership with DoubleTree by Hilton
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1Thank J4409SOpeterr
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear J4409SOpeterr Thank you for your review. I can appreciate how upset your latest experience with us might have been since this is your second review about your stay. As on my previous response and our personal communications I would like to reiterate that we are truly sorry for any inconvenience experienced and for that we extend our deepest apologies....

London, United Kingdom
Reviewed 5 weeks ago

From the greeting at the front door to the farewell at the front door, this hotel had everything. The room was spotless, and kept that way by the polite, friendly staff, much appreciated complimentary water every day. The atmosphere between Reception, Bar and Restaurant staff was excellent. So important in any establishment. Location was fantastic, on the River Cam, and...

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Thank 205Annie
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear 205Annie Thank you for your kindest review. It was our absolute pleasure to have served you on your stay at the DoubleTree by Hilton Cambridge and to have made your stay that much better for it. We are delighted to know that you enjoyed very much your stay in Cambridge and look forward to seeing you very soon. Kindest...

Santa Cruz, California, Usa
Reviewed 16 March 2017

This is an older hotel, but well maintained. The buffet breakfast is top rate, the bar has plenty of places to have a quite and private conversation. The hotel staff are excellent. They recently removed the in building gym, but offer access to a larger gym just across the street. This hotel has a nice patio and lawn facing the...

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Thank GaryAGarcia
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear GaryAGarcia Thank you for your review. We are very honoured to be your hotel of choice when coming to Cambridge on business and that we would also be your preferred choice if on vacation. All the team members really appreciate your custom and are always happy to be of service. We truly look forward to your next stay with...

Reviewed 14 March 2017 via mobile

View from window - the bins below; Windows - filthy; Shabby and needs serious work done on certain aspects; Room is unfresh - a bit whiffy. I have just come fro Marriott in Twickenham which was great experience at a lower price;

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1Thank Peter R
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Peter R Thank you for your review. We are really sorry to read your comments, we are taking them very seriously and will take action where is necessary. Please accept our apology for the unsightly view of the laundry bins in the morning, these had been put outside the hotel ready for collection by the laundry lorry, we are...

Kent
Reviewed 13 March 2017

Great weekend stay at this very central and conveniently located hotel , overlooking the pretty River Cam. A stone's throw from the city centre and a punting/boat experience along the river to see some of the beautiful University colleges Appreciated the warm, freshly cooked chocolate chip complimentary cookies at Reception upon arrival. from the boat. Our spacious family room on...

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2Thank tonicsfitnesscentre
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear tonicsfitnesscentre Thank you for your review. It is lovely to see that you have taken such diligence and care in writing a very comprehensive review for all TripAdvisor members’ benefit. From our side, we are just really pleased to see that you enjoyed very much your stay and that you found everything from the location to the amenities to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 

Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $306 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Hilton EMEA, Hotwire, Travelocity, Cheap Tickets, Priceline, Expedia, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Doubletree by Hilton Cambridge City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Hotel Style:
#6 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Cambridge City Centre staff and other travellers.
8 questions
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Superior, Colorado
SUFFOLK
London, United Kingdom
2 months ago
Bowmore, United Kingdom
5 months ago

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Questions? Get answers from Doubletree by Hilton Cambridge City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my room was on the third floor with very nice view of the river.”
JJ_TY, 22 Apr 2017 | Read review
“Request a river view with balcony.”
revelo100, 21 Apr 2017 | Read review
“Upgrade to a river view with balcony”
BF886, 20 Apr 2017 | Read review
“rooms overlooking the road may be affected by the dustcart calling at a very early hour!”
Andrewjk2110, 18 Apr 2017 | Read review
“Top floor overlooking the river”
delphwharf2, 9 Apr 2017 | Read review
5 of 5