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Doubletree by Hilton Cambridge City Centre

Booking.comUS$194*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$361*
US$194*
US$361*
US$194*
US$361*
US$193*
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Doubletree by Hilton Cambridge City Centre
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2,003 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Cambridge City Centre
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Showing 1,928: English reviews
Reviewed 29 November 2015

I was hoping and expecting a lot from this hotel, the room was decorated to a high standard and the bed was a nice size. However, the customer service I received was surprising considering the status of the hotel. We were greeted by a woman on the front desk and as she was speaking it was as though she was...

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Helpful?
Thank hannah h
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear hannah h Thank you for your review. I was really sorry to read your comments about our staff, we normally receive high praise about our team’s friendliness, professionalism and care and therefore we are mortified albeit surprised that you experienced such service. For this we offer our sincere apology, I have already asked the relevant managers to investigate further...

Riyadh, Saudi Arabia
Reviewed 27 November 2015

Good, clean, modern hotel. Friendly staff and great location within easy walking distance of all the colleges of Cambridge. You get exactly what you would expect from this style of hotel. We stayed for three nights and had a very pleasant time. We stayed in a nice large room (101) with a separate seating area, small balcony and great views...

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Thank David H
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear David H Thank you for your feedback. We are delighted to read that you enjoyed very much your stay with us. Pleased to know that overall all the team members you encountered were very friendly. With regards to you comment about the TV in your bedroom, this TV can rotate 360 degrees so that it can be seen from...

Greater London, United Kingdom
Reviewed 26 November 2015

This is the 2nd time this year we stayed at the Hilton Dtree Cambridge. The 1st time we had a few issues , that related to the room but we fed the information back on departure and the staff at the hotel did their upmost to make our 2nd stay more enjoyable. Amit was especially helpful and professional - but...

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1Thank john w
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear john w Thank you for your review. We are very grateful that you gave us a second chance and that we did not missed the opportunity to redeem ourselves and make your 2nd stay an even better experience. We are delighted to see that you enjoyed very much your stay and that we have restored your faith in us....

Cambridge, United Kingdom
Reviewed 25 November 2015

Really nice bar area overlooking the river Cam. The bar staff are very friendly and make good cocktails. Danilo in particular was very hospitable and polite to everyone. I would recommend for fiends & family.

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Helpful?
Thank Laurence G
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Laurence G Thank you for your review. We are really pleased that you enjoyed cocktails by our team member Danilo at the DoubleTree by Hilton Cambridge, he is indeed great at making cocktails and much more, I am sure he will be very happy to know that you enjoyed your visit. Please come again for another joyful evening of...

Okehampton
Reviewed 24 November 2015

Back after two years we found the hotel rather tired in terms of décor and inconsistent in terms of service, notably housekeeping. The breakfast buffet was luke-warm. The staff tried their best but I am sorry to say that we will not be going back. Cambridge hotel rates mean that the value offered was very poor.

Review collected in partnership with DoubleTree by Hilton
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Thank Kevin W
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Kevin W Thank you for your review. We are really sorry that despite our team’s best efforts you will not return to the hotel. As I humbly explained on our direct communications, we are taking your feedback very seriously and we apologise deeply for the shortfall in service from housekeeping whereby they failed to replace your facecloths on the...

Beverley, United Kingdom
Reviewed 23 November 2015

Hotel location is excellent, it fronts onto the River Cam, but is 5 minutes walk to the centre of Cambridge. Our room was very pleasant, in summer the rooms overlooking the river would be a good choice! Very nice feel to the hotel and staff very friendly and helpful.

Review collected in partnership with DoubleTree by Hilton
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Thank Margaret T
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Margaret T Thank you for your feedback. We are really delighted to see from your score and constructive comments that overall you enjoyed your stay with us. As you rightly pointed out it is beautiful in summer right by the river overlooking all the passersby and the punters. We are also very pleased with your remarks about our friendly...

Peterborough, United Kingdom
Reviewed 23 November 2015

Lovely hotel good location for walking into Cambridge, but horrendous to drive to as the Cambridge city traffic is at its worst in the leading roads to hotel. It took 45 mins to do the last 1/2 mile! Hotel is typical Hilton, strong in most areas so you know what to expect. I would recommend for anyone staying in the...

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Thank Matt W
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Matt W Thank you for your review. Traffic in Cambridge during rush hour and weekend can get very busy at times, however I was pleased to read that after this initial difficulty in getting in the city, you then had a very enjoyable visit in Cambridge and the DoubleTree by Hilton Cambridge did not disappoint. Thank you for your...

London
Reviewed 22 November 2015

We stayed at the Doubletree for one night in November 2015. I was generally quite impressed but it just misses out on 5 stars for me. Pros - Ample car parking (though not cheap) - Very nice welcome, with complimentary cookies - Perhaps because I'd just joined the Hhonors programme, we got a slightly bigger than average room which was...

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Thank Stevo789
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Stevo789 Thank you for your review. We are generally pleased to see that overall you enjoyed your visit to the DoubleTree by Hilton Cambridge and we are happy to read your list of positive comments. We are obviously disappointed not to get full marks. However, we appreciate your constructive comments about the old Garden House times and the overall...

Bolton, United Kingdom
Reviewed 18 November 2015

Its OK for a visit to this beautiful city. Advantage is location with easy access 5-10 mins walk to King's College Chapel, Carluccios, Jamie Oliver, Loch Fyne, Zizzi, the famous Eagle pub and Aunty's tea rooms. Parking, which is a big problem in Cambridge is £ 19.50 per day for residents. It looked as though the car park is also...

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Helpful?
Thank WILLIAM W
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear WILLIAM W Thank you for your review. I was pleased to read that overall you enjoyed your stay at the DoubleTree by Hilton Cambridge. However I was disappointed to know that you experienced few issues on the second day due to a busy service and some language barrier concerns, this is certainly not the memory we want our guests...

telford
Reviewed 18 November 2015

Excellent location with just a couple of minutes walk to the shops. Located by the river. We were upgraded to a room with river view so that was lovely. From the moment we walked in we were met by very efficient and caring staff. Check in was smooth and the man on the desk very helpful. We were also given...

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Helpful?
Thank julie e
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear julie e Thank you for your review. We are delighted to see that you and your daughter had such a lovely shopping trip to Cambridge and that you enjoyed very much the hotel with all its facilities, but mostly the service from all the team members. I am very sorry to know that there was an issue with the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 

Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $320 - $698 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Priceline, Agoda, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Doubletree by Hilton Cambridge City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Hotel Style:
#7 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Cambridge City Centre staff and other travellers.
9 questions
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Superior, Colorado
SUFFOLK
London, United Kingdom
3 months ago
Bowmore, United Kingdom
6 months ago

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Questions? Get answers from Doubletree by Hilton Cambridge City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor room with balcony overlooking the lawn and river”
459hughd, 4 May 2017 | Read review
“Superior rooms face a section of the River Cam, providing a gorgeous view of grassland and cattle grazing”
55DeborahD, 2 May 2017 | Read review
“Choose a room on upper floors overlooking the river”
Stuart84, 1 May 2017 | Read review
“my room was on the third floor with very nice view of the river.”
JJ_TY, 22 Apr 2017 | Read review
“Request a river view with balcony.”
revelo100, 21 Apr 2017 | Read review
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