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The Castle Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Castle Hotel
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106 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Paisley, United Kingdom
Reviewed 11 April 2017 via mobile

Spent two nights here for work.no reception hotel unstaffed problems with access.stayed 2 nights towels not changed room not tidied.place looking old in need of decorating.For the price not worth the money

Thank signman2
Budleigh Salterton, United Kingdom
Reviewed 29 March 2017

I knew it would be bad when given a code as they are too tight to hire a receptionist, which to my mind doesn't make this a hotel and should not call itself that. It was downhill from there where the joys of room 13 awaited. A tiny room with much of it sloping away as it is in the...

Thank BudleighTraveller
Cambridge, United Kingdom
Reviewed 23 March 2017

thank you for a very nice stay and the fruit and the chocolates for our anniversary that was a nice touch!! recently renewed bathroom so was very nice except could not quite close the shower door so had to be careful not to flood the bathroom.It felt very strange to arrive at a hotel and non one there so would...

2Thank sylvie c
Birmingham, United Kingdom
Reviewed 21 March 2017

The location was OK, but that was about it. Codes emailed to you for doors, very impersonal. Had to share bathroom, bedroom was very very basic. no where to hang your clothes not even a hanger, only a screw sticking out of the wall. The single bed's mattress springs had gone, giving a most uncomfortable night. Breakfast was OK but...

Thank Sat L
Reviewed 26 February 2017 via mobile

we had a great stay at the castle hotel very clean and tidy very friendly staff and great breakfast both hot and cold avaible we asked about rooms as we are afamily of 4 and the staff showed us a fewdifferent rooms all very well kept and a great size we will be going again already planning the next trip...

1Thank Marie W
Laurel, MS
Reviewed 25 December 2016

Online reported that the hotel had reception until 20:00; however, they do not have reception at all. As said on the sights, you use a code to get in the building and into your room. The internet hub they gave us in our room did not show up on our devices, and after calling, we eventually got someone who told...

Thank nypadams
Selby, United Kingdom
Reviewed 6 December 2016 via mobile

We booked a 1 night stay ( admittedly at short notice ) Upon arrival we we re greeted with a keypad entry to gain access into the hotel We had no idea what the code was so had to ring several numbers from a notice on the door . 40 minutes and several phone calls later ( stood outside in...

1Thank picker2468
Maldon, England, United Kingdom
Reviewed 19 November 2016

There is no reception, so you receive a text with details about how to enter the property. The room was freezing, as there was no heating on in the room. ( although it did warm up quickly) the bathroom was cold, even after the radiator was put on. There was no hairdrier in the room. Although advertised. The details of...

Thank Gina S
Reviewed 13 November 2016 via mobile

One to avoid! Don't be fooled by the the title Hotel 3 star this is a low grade B and B at best. When we arrived there's no staff or anyone to greet you they just text you a code to let yourself in. Mind you there was one frustrated chap who had just grounded his car in the car...

Thank Mark W
Norwich, United Kingdom
Reviewed 29 October 2016

Booked on Booking.com. Just a one nighter between other places. I was on the top floor. Room would have been very unsuitable for a tall person, but it was fine - except the new Wifi was barely within reach. This property is now reception - free. You receive codes for the front door, and for your room. The digital coded...

Thank Paul B

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04/06/2017 05/06/2017
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  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
Official Description (provided by the hotel)
The Castle is located on the doorstep of Ely's historic town centre, just a few minutes walk. With 15 comfortable bedrooms, spread across three floors and a full English breakfast for guests to enjoy in the morning, what more could you want! ... more   less 

Additional Information about The Castle Hotel

Address: 50 New Barns Road, Ely CB7 4PW, England (Formerly Castle Lodge)
Region: United Kingdom > England > Cambridgeshire > Ely
Price Range: $81 - $153 (Based on Average Rates for a Standard Room)
Number of rooms: 15
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Also Known As:
Castle Hotel Ely
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Questions & Answers

Questions? Get answers from The Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1 was ground floor and quiet,”
ginas219, 19 Nov 2016 | Read review
“Write down your door codes incase your smart phone battery dies!”
paulbA6835GA, 29 Oct 2016 | Read review
“We had room 1, out of the way from the front door area & never heard a thing from other guests.”
annegasson, 23 Oct 2016 | Read review
“Old staircase, may find difficult with mobility problems.”
78elizabethk, 18 Oct 2016 | Read review
“Book the Deluxe rooms which are very nice”
fionah85, 14 Aug 2016 | Read review
5 of 5
US$59* /night
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Prices are for 1 room, 2 adults
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