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Hallmark Inn Chester

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Traveller (161)
Room & Suite (73)
Dining (10)
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Overview
  • Excellent18%
  • Very good28%
  • Average21%
  • Poor18%
  • Terrible15%
Travellers talk about
“train station”(63 reviews)
“town crier”(8 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Conference Facilities
Housekeeping
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (707)
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Traveller rating
128
188
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105
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128
188
148
131
105
Show reviews that mention
All reviewstrain stationwestminster hoteltown criercity centrebreakfast was buffet stylestayed here for one nightvery pleasant staywould stay againbreakfast was excellenttea and coffeecomfy bedshort breakvisiting chesterpubzoo
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1 - 5 of 700 reviews
Reviewed 3 days ago via mobile

My husband and I stayed here for a couple of days. The room was clean & tidy, we would defo stay here again. The location is great, we where right next to the train station & only 10 mins walk away xxMore

Thank Yvonne F
Response from General M, Manager at Hallmark Inn ChesterResponded yesterday

Dear Guest Thank you for taking the time to leave a review about your stay with us here at The Hallmark Inn Chester. We are pleased to hear you enjoyed your stay with ourselves and thank you for your positive feedback. Myself and the team...More

Reviewed 3 days ago

The room was spacious and clean, except the shower water and towel rail was too hot and difficult to reach the right temperature. The staff were very helpful and welcoming. Good value, and comfortable room. The changing of towels and bedding was regular and very...More

1  Thank Linda L
Response from General M, Manager at Hallmark Inn ChesterResponded yesterday

Dear Guest Thank you for taking the time to leave a review about your stay with us here at The Hallmark Inn Chester. We are pleased to hear you enjoyed your stay with ourselves and thank you for your positive feedback. Myself and the team...More

Reviewed 1 week ago via mobile

Me and my girlfriend spent one night here. The staff were friendly enough and the hotel has the typical Chester 'old world' feel. The room was small and standard but had everything required. The only small fault was that the pulling mechanism to close the...More

Thank MrSeatonElliott
Response from General M, Manager at Hallmark Inn ChesterResponded 5 days ago

Dear Guest Thank you for taking the time to leave a review about your stay with us here at The Hallmark Inn Chester. We are pleased to hear you enjoyed your stay with ourselves and thank you for your positive feedback. Myself and the team...More

Reviewed 1 week ago via mobile

Stayed here for a few nights as part of a visit to Liverpool and Chester Zoo. The plus side of this hotel is that it is close to the Rail Station and a 10 minute drive to Chester Zoo. The negatives are plentiful. The building...More

Thank Ross B
Response from General M, Manager at Hallmark Inn ChesterResponded 5 days ago

Dear Guest Thank you for your feedback. I am so sorry for the issues you encountered during your stay. I have shared them with the team and we will always endeavour to improve. Constructive feedback such as yours is most useful to us from a...More

Reviewed 1 week ago

Not the best start as the receptionist was quite rude demanding payment when we had already paid. Room was dingy and looked out on an internal courtyard full of vents. Room was very hot. Floors creaked a lot so when anyone in rooms near you...More

Thank tazzy186
Response from General M, Manager at Hallmark Inn ChesterResponded 1 week ago

Dear Guest Thank you for your taking the time to leave a review. I am so sorry for the issues you encountered during your stay. I have shared them with the team and we will always endeavour to improve. I would like to apologise on...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Meeting Rooms
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$44 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$44 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (161)
Room & Suite (73)
Dining (10)
Questions & Answers
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berniep65
17 June 2018|
AnswerShow all 3 answers
Response from lukeleia | Reviewed this property |
Totally agree it’s a dump
0
Votes
LesleyinCITY
27 March 2018|
Answer
Response from Chris C | Reviewed this property |
our stay was great , staff were lovely & very helpful , we would stay again .
0
Votes
Al1966
3 March 2018|
AnswerShow all 2 answers
Response from v13kky |
There is one next door for £10 for the train station is £8.50 for 24 hours
0
Votes
Room Tips
"Our room was at the front, on the first floor, with one window to open. Try and avoid staying on Chester..."
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"Everything was fine"
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"Room 117 was very good, but make sure the key fits properly and it is on the main road."
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"Our room was over the road. This wasn't a problem for us, but a light sleeper might want a different room"
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