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Hallmark Inn Chester

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Traveller (172)
Room & Suite (82)
Dining (10)
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Overview
  • Excellent18%
  • Very good29%
  • Average20%
  • Poor18%
  • Terrible15%
Travellers talk about
“train station”(64 reviews)
“town crier”(9 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Conference Facilities
Housekeeping
3 Star Hotel
All hotel details
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Reviews (718)
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All reviewstrain stationwestminster hoteltown criercity centrebreakfast was buffet stylestayed here for one nightvery pleasant staybreakfast was excellenttea and coffeebars and restaurantscomfy bedtwo night stayshort breakvisiting chesterpubzoo
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571 - 575 of 711 reviews
Reviewed 18 February 2016

check in was fine although we came with friends and they had moved them across the road into the queens hotel, which was a bit frustrating. however when getting to the room we discovered that we had been put in a twin room even though...More

Thank makeupqueen89
Response from General M, General Manager at Hallmark Inn ChesterResponded 14 March 2016

Dear makeupqueen89 I am disappointed to read you had more negatives than positives during your stay. I have passed your points raised to our housekeeping manager to review and check that the toppers are in place for the zip and link beds that are in...More

Reviewed 16 February 2016

Great location and friendly staff. Considering the location, right next to the station, the £75 for a twin bed room was quite reasonable. It was clean and tidy and if the rooms were a touch small and the beds a tad hard - hey- what...More

Review collected in partnership with Best Western GB
Thank PJ B
Response from General M, General Manager at Hallmark Inn ChesterResponded 14 March 2016

Dear PJ B Thank you for your review and hopefully we will welcome you back again soon. Kind Regards

Reviewed 10 February 2016 via mobile

Booked two night stay I wished I had looked at reviews first so let that be a lesson to every one Room 230 was my first room small room not nice at all cobwebs hanging off ceiling . Electric cable hanging off wall near kettle...More

Thank Nick P
Response from General M, General Manager at Hallmark Inn ChesterResponded 14 March 2016

Dear Nick P Please accept my apologies and I am very disappointed to read your review your stay. I have passed your points raised regarding your room to our maintenance manager to review as this is unacceptable, all of our rooms must be maintained to...More

Reviewed 8 February 2016

Stayed at the Westminster at the weekend booked through the Groupon deal. We were happy with the 10 minute walk into the centre of Chester and found the location spot on. Arrived Friday afternoon and were checked in efficiently by the Reception staff. Tickets for...More

4  Thank Karon69
Response from General M, General Manager at Hallmark Inn ChesterResponded 14 March 2016

Dear Karon69 Thank you for taking the time to review the hotel and tank you for your comments, I shall pass these onto the the team. We look forward to welcoming you again to the hotel in the near future. Kind Regards

Reviewed 28 January 2016

Arrived at the hotel , which does look very nice downstairs , staff at reception very polite and helpful. However when we saw our room we were disappointed . Room very small and not very clean , there was black mold on the bathroom window...More

1  Thank john h
Response from General M, General Manager at Hallmark Inn ChesterResponded 14 March 2016

Dear John H Thank you for completing a review following your stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Meeting Rooms
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$49 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$49 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (172)
Room & Suite (82)
Dining (10)
Questions & Answers
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berniep65
17 June 2018|
AnswerShow all 3 answers
Response from lukeleia | Reviewed this property |
Totally agree it’s a dump
0
Votes
LesleyinCITY
27 March 2018|
Answer
Response from Chris C | Reviewed this property |
our stay was great , staff were lovely & very helpful , we would stay again .
0
Votes
Al1966
3 March 2018|
AnswerShow all 2 answers
Response from v13kky |
There is one next door for £10 for the train station is £8.50 for 24 hours
0
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