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All reviews the marco pierre white restaurant mpw restaurant double tree warm cookies hoole hall outdoor jacuzzi on arrival spa facilities presidential suite garden restaurant lovely hotel garden room great spa my partner building work lovely grounds relaxation room
I have just been to stay at this beautiful hotel. Very stylish and the rooms very so nice.comfy beds, great nights sleep. Great helpful staff, lovely food and the spa was amzing. I had a wonderful treatment in the spa off a lovely gentleman. Would...More
Stayed here with my Fiancé for a night as we were visiting Chester zoo. Which is unbelievably close to the hotel. From the moment we checked in we received amazing service from everyone we met. The young girl on reception with the braces(I wish I...More
1 Thank Dave W
Response from DoubleTreeChester, Guest Relations Manager at DoubleTree by Hilton ChesterResponded 4 weeks ago
Dear Dave W,
Thank you for choosing to stay with us recently and we are so pleased to hear that your enjoyed your time here at DoubleTree by Hilton Chester.
Our team members love hearing how they have been able to make a positive impression...More
nice hotel - good rooms. ask for a room in the renewed west wing. east wing rooms are older but good too.
nice location in nature, two good restaurants ( marco pierre white has hood steaks!) at decent prices with good winelist - the brasserie...More
We stayed at this hotel at the very last minute, deciding as we were driving past it at 11 pm at night following a long drive. The hotel is beautiful and I would certainly have been interested in staying for a weekend break in Chester...More
Lovely hotel massively let down with sub standard food and poor service. Having stayed here many times with work it just doesn't get any better. The food is not good at all in the restaurant and the service terrible. It's a real shame such a...More
Response from DoubleTreeChester, Guest Relations Manager at DoubleTree by Hilton ChesterResponded 1 week ago
Thank you for your continued loyalty to us here at DoubleTree by Hilton Chester and we are pleased to hear that you find our hotel to be lovely.
We are always seeking ways to improve what we offer, especially in terms of service....More
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored …More18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend... More
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend millions redeveloping a property to a very high standard and then don’t pay to dollar to get good management to run the place. I see it as very shortsighted as a good team could quite easily earn their salaries with extra sales i.e. it was hard work trying to order food and get more drinks!