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Macdonald New Blossoms Hotel

1,931 reviews
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Traveller (166)
Room & Suite (55)
Dining (19)
Overview
  • Excellent36%
  • Very good30%
  • Average19%
  • Poor9%
  • Terrible6%
Travellers talk about
“car park”(140 reviews)
“central location”(89 reviews)
“lovely hotel”(98 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,931)Write a Review
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All reviewscar parkcentral locationlovely hotelexcellent locationcooked breakfastearly hoursreception staffcity breakevening mealbreakfast was excellentmy partnerexecutive roomafternoon teamy birthdayfull englishcathedralraces
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1 - 5 of 1,921 reviews
Reviewed 2 days ago via mobile

We booked through secret escapes because it was such a good deal - bed breakfast, evening meal and prosecco in an executive room for only £130. Parking not far in the Grosvenor shopping centre and you validate your ticket in reception when you check out...More

Thank Gale J
Response from GM_Blossoms, General Manager at Macdonald New Blossoms HotelResponded yesterday

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms. I am sorry we failed to meet your expectations on this occasion and I really do appreciate your feedback. The hotel is a historic building with no...More

Reviewed 2 days ago via mobile

We found that there was no service at the bar and when we went to dinner at the restaurant(steak restaurant) the waitress said there was no rump steak on the menu along with a couple of other things. We decided to eat outside in chester.we...More

Thank mgthomlinson
Response from GM_Blossoms, General Manager at Macdonald New Blossoms HotelResponded yesterday

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms. I am sorry to hear that you were not greeted when entering the bar, I can assure you a member of staff should always be present in...More

Reviewed 6 days ago

Don't understand the negative reviews on this place? Couldn't find anything wrong at all, fantastic location! Room was massive and furnished and decorated well, only negative was the bed was a king but it was two bed pushed together top and bottom so when sleeping...More

Thank pkw1202
Response from GM_Blossoms, General Manager at Macdonald New Blossoms HotelResponded 5 days ago

Dear Guest, Thank you for taking the time to review your stay at Macdonald New Blossoms. I am delighted you enjoyed your stay and appreciate the five star review given. Your kind words will be passed onto the team who I am sure will be...More

Reviewed 1 week ago

Stayed for 1 night sat 10 Feb 2018. We booked a superior king room with breakfast, First impressions very good, reception staff very efficient. Found that the room on arrival was very dated, furniture was scruffy,bulb gone in bedside lamp,no water in room. Room needs...More

Thank Marie2365
Response from GM_Blossoms, General Manager at Macdonald New Blossoms HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms. I am extremely disappointed we didn't meet your expectations on this occasion and will be investigating the room personally. We have recently invested almsot £250,000 into the...More

Reviewed 1 week ago

Just returned from an early valentines break in Chester at the new blossoms hotel. Starting with the positives good location , affordable parking very close to the hotel. £10 in multi storey. Reception and welcome generally good. Yes the lift is tiny but we were...More

Thank Margaret R
Response from GM_Blossoms, General Manager at Macdonald New Blossoms HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms. I really do appreciate the feedback and the 4 star review given. Your comments will be reviewed with the team and I will inspect the shower personally,...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$102 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (166)
Room & Suite (55)
Dining (19)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
mike10898
30 January 2018|
AnswerShow all 2 answers
Response from H20227 | Reviewed this property |
I believe they told us it can be used on room service or in the bar... we took advantage of happy hour and got 2 cocktails for £10 So effectively 2 cocktails free
0
Votes
2303841275
26 October 2017|
AnswerShow all 4 answers
Response from amorjon | Reviewed this property |
Yes
0
Votes
Milly33Uk
12 October 2017|
AnswerShow all 4 answers
Response from mevissapirie | Reviewed this property |
No it doesn’t ...but the bar area is quiet .M
0
Votes
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Room Tips
"Back of the hotel noisy likely to be"
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"As far away from the night club as possible!"
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"Outer rooms have the views; inner rooms are quieter with no view"
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"Thought a high floor would be good not sure it makes any difference to the level of noises"
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