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Mercure Chester Abbots Well Hotel

1,624 reviews
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Traveller (157)
Room & Suite (64)
Dining (15)
Overview
  • Excellent24%
  • Very good36%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“park and ride”(180 reviews)
“health club”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,624)Write a Review
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All reviewspark and ridehealth clubleisure facilitiesevening mealbar pricesbreakfast was buffet stylecity centresteam roomcheshire oaksboth nightstwo night staytea and coffeestayed here for one nightenjoyable stayshort breakyogurtcanal
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381 - 385 of 1,606 reviews
Reviewed 12 September 2016

Room was ready early which was great. They have a park and ride about 200yards away which is ideal as you don't need to use the car. The room was very nice, bit awkward as the tv was on a unit to the left of...More

Thank sezy68
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 15 September 2016

Dear sezy68, Thank you for taking the time to provide me with feedback following your recent stay. I am pleased to hear you had a lovely break with us and were able to take advantage of our leisure facilities and the park and ride system....More

Reviewed 10 September 2016 via mobile

Booked the cheapest available room here online as a very last minute thing. Although the room was clean and tidy it was extremely small and basic, very noisy mid-afternoon from other guests walking along the creaky floorboards and so we asked to move rooms. Being...More

Thank Claire W
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 12 September 2016

Dear Claire, Thank you for taking the time to feedback to me following your recent stay. We do offer a number of different room types to accommodate all need and budgets, all our rooms are a 4 star standard. Our privilege rooms are excellent value...More

Reviewed 8 September 2016

Booked two rooms and during this process it was easy and the other end of the phone was a great assistance. The rooms are value and the restaraunt was superb on all meals served. Located in a great spot and only a fiver to get...More

Thank Nev60
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 9 September 2016

Dear Nev60, Thank you so much for your positive feedback following your recent stay with us. I am so pleased you had a great stay and enjoyed all your meals in the hotel. You rightly point out what a fantastic location we are in, a...More

Reviewed 6 September 2016

We stayed here for one night prior to a celebration elsewhere. Our room was rather small but clean and tidy and everything was present, except perhaps that the wardrobe was replaced with a hanging rail. Most of the staff were pleasant and smiley; service in...More

Thank Bob B
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 9 September 2016

Dear Bob, Thank you for taking the time to feedback to me following your recent stay. I am pleased you had a good stay and thank you for your kind comments about my team. I am acutely aware that they make the difference between a...More

Reviewed 5 September 2016

I have to say the staff are amazing , very attentive and always checking that you are ok , both during and before your meals . I don't mind this because it shows they are aware of you as a customer and I cannot fault...More

Thank Julian R
Response from Bethan J, General Manager at Mercure Chester Abbots Well HotelResponded 6 September 2016

Dear Julian, Thank you so much for taking the time to provide me with your honest feedback following your recent stay. I am very pleased to hear that you found my team to be fantastic and that you would recommend staying with us. I completely...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$76 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#14 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
Details
Price range
US$76 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#14 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
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Traveller (157)
Room & Suite (64)
Dining (15)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Gwenllian812
2 October 2017|
AnswerShow all 3 answers
Response from seasoneddiver | Reviewed this property |
Sorry, we ate at the hotel.
1
Vote
cheldan
10 August 2017|
AnswerShow all 4 answers
Response from klon1950 | Reviewed this property |
It is £6 for a taxi £2park & ride but this goes off at 18.45 both ways so after this time it's taxi only
0
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Room Tips
"Don't book"
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"They do brilliant specials. Call because as soon as you explain any requests you need , they are incredibly..."
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"upstairs very quite"
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"Do Not have room 0355"
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