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Grosvenor Pulford Hotel & Spa

1,726 reviews
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Traveller (531)
Room & Suite (285)
Dining (57)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“nelson's bar”(75 reviews)
“spiral staircase”(53 reviews)
“ciro's brasserie”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,726)Write a Review
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All reviewsnelson's barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionthe ground floorfrom start to finish
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21 - 25 of 1,717 reviews
Reviewed 5 December 2017

Stayed here with our baby for one night. Emailed hotel prior to stay to ask for a bigger room if possible due to cot. On arrival allocated a standard room. These rooms are in the old part and have not been renovated. Fixtures and fittings...More

Thank jenster212
Response from Alison B, Front Office Manager at Grosvenor Pulford Hotel & SpaResponded 6 December 2017

Good Afternoon Thank you for your valued feedback. I was happy to read that you enjoyed your pre dinner drink in Nelsons Bar as well as the pool and spa. With regards to the issues you encountered in your room I am sorry you were...More

Reviewed 30 November 2017

Had one night here with my wife and dog in November and it was great. The staff were great - incredibly friendly and helpful. And they're very pet friendly. They had arranged for a bed and dog treats for our dog when we arrived.

1  Thank BenK7
Reviewed 27 November 2017 via mobile

Planned a nights stay with my wife for her birthday but had to change the booking at the last minute. Our babysitter was ill so we had to bring our two boys. Reception found us a family room and we stayed half board. The room...More

1  Thank pedros13
Reviewed 27 November 2017 via mobile

Came for overnight stay to relax before shopping trip to Cheshire oaks and wasn’t disappointed lovely hotel staff really friendly asked for early check in which we got and free upgrade had massage which was one of the best I’ve ever had and I’ve had...More

Thank Peter M
Reviewed 25 November 2017 via mobile

This hotel was amazing the spa access was great the breakfast was really good the overall hotel is really nice and the staff were friendly and attentive. However we were placed in a room underneath a herd of elephants that sounded like they were having...More

Thank sadie_morgan89
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$100 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (531)
Room & Suite (285)
Dining (57)
Pool & Beach (11)
Hotel & Grounds (380)
Bathroom (26)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
10 November 2017|
AnswerShow all 3 answers
Response from NelsonNW | Property representative |
Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
0
Votes
Vikki P
7 October 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
The pool is available to guests free of charge. Treatments have to be paid for.
1
Vote
Fiona M
28 May 2017|
AnswerShow all 3 answers
Response from barbarian1955 | Reviewed this property |
Hi Fiona Our daughter got married here last August , The best wedding venue for us , The staff can not do enough for you and the food is out of this world, We are regular visitors for a number of years now and we would not... More
0
Votes
Room Tips
"Perfect hotel and location."
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"Be careful if their is an event in the function suite as it will be noisy depending on your room."
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"New part of hotel"
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"Stayed Sunday night - enjoyed Ciro's Brassiere Carvery"
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