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Grosvenor Pulford Hotel & Spa

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Traveller (557)
Room & Suite (314)
Dining (56)
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Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“nelsons bar”(107 reviews)
“spiral staircase”(54 reviews)
“ciro's brasserie”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,811)
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All reviewsnelsons barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionfrom start to finishreception area
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541 - 545 of 1,800 reviews
Reviewed 17 March 2016

Stayed for one night. On arrival we were informed we had been upgraded to superior room, which was nice as we'd gone for my birthday, the room was modern and spacious, bed was comfortable and the bathroom nice. Both the room and bathroom were very...More

Thank mcclean93
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 18 March 2016

Many thanks for your 5* review following your recent stay at The Grosvenor Pulford Hotel & Spa. It was nice to see that you had decided to spend your birthday with us, and that the whole team looked after you from your upgrade on arrival...More

Reviewed 16 March 2016

Stayed a couple of nights recently for a short break. Booked online at good price on hotel's own site. When we checked in they said they'd upgraded us, which was lovely, but they had jacked up the price accordingly. When I showed them the original...More

Thank Lynx555
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 17 March 2016

Many thanks for your review, following your recent stay with us. I am sorry about the confusion that occurred on check in, as the upgrade would have been done free of charge, and it would seem that on this occasion the member of the team...More

Reviewed 16 March 2016

The hotel was spotlessly clean, we stayed in an executive room which was nice and spacious. All staff were friendly and helpful. We ate in both restaurants but we really enjoyed our meal in Criro's . Overall a lovely stayMore

Thank ron a
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 17 March 2016

Many thanks for your 5* review, following your recent stay at The Grosvenor Pulford Hotel & Spa. It was pleasing to read that you found the hotel spotlessly clean, and that all the staff were friendly and helpful. I do hope we can welcome you...More

Reviewed 14 March 2016 via mobile

We were there for a friend's wedding, and stayed overnight. The location is nice and the function suite was fine, I thought the catering was very good, but the bar prices a bit steep, as you tend to find in these circumstances. On arrival, there...More

Thank BigAlCumbria
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 14 March 2016

Many thanks for your recent review, following your stay with us, for your friend's wedding. I am glad that you enjoyed your stay with us, and found the room to be spacious and nicely decorated, and that you enjoyed breakfast as well. We do regularly...More

Reviewed 13 March 2016

We stayed here for one night as my birthday treat. I couldn't recommend this enough. We were upgraded for free into a lovely superior room. Staff were very friendly and accommodating. Room was lovely. Clean and luxurious. Breakfast was great, food was nice and again...More

Thank susannahc540
Response from David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & SpaResponded 14 March 2016

Susannah, many thanks for your 5* review, following your recent stay with us. It was pleasing to read that you enjoyed your stay with us, and that you enjoyed the upgrade to the Superior room, with it being your birthday. I do hope we can...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$99 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$99 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (557)
Room & Suite (314)
Dining (56)
Pool & Beach (11)
Amenities (30)
Business Centre & Event Rooms (9)
Questions & Answers
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Karolina P
8 April 2018|
Answer
Response from Nathan G | Property representative |
Hello I can advise the leisure facilities are complimentary for guest that are staying at the hotel. Kind Regards Nathan Gilmartin Guest Service Manager
1
Vote
10 November 2017|
AnswerShow all 3 answers
Response from NelsonNW | Property representative |
Hi there, We are indeed dog friendly at the Grosvenor Pulford Hotel & Spa. We have a number of dog friendly bedrooms and we do also allow well behaved dogs within Nelson's Bar. Please do contact us if you require any... More
0
Votes
Vikki P
7 October 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
The pool is available to guests free of charge. Treatments have to be paid for.
1
Vote
Room Tips
"Ask for the best room in the hotel first."
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"Away from retaurants"
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"Stayed in Superior room 74-Beautiful and spacious"
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"Ask for a rooms with great views of the countryside."
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