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Stayed just the one night in one of the refurbished rooms on 2nd floor. Small room but comfortable enough. Can't understand why no air con as rooms are new though....!
Breakfast was good and plenty of choice and it's included in room rate. Spire elite...More
HIE can do no wrong at the moment as a budget chain and this was no exception. The HIE has free parking and is on the Chester Racecourse site so you report in to the Security as you go in and he checked a list...More
1 Thank Graeme C
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded 15 January 2018
Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse.
I am pleased to hear that you experienced our high standards of customer service and will be sure to pass these comments on to the team,...More
Clean, efficient staff, good breakfast, friendly bar and within 5 minutes walking distance of Chester town centre.
If you like horse racing the hotel is right on the racecourse.
Free parking too.
Overall a very good hotel and I would definitely stay there again.
Couldn’t fault the service provided by the staff but the room and the breakfast let this hotel down. Located less than a five minute walk to the town centre the hotel offers free parking for guests. However, the rooms are dated and I found it...More
We had a one night stay on a Saturday. The hotel was quiet even though there was a hen party or two there. (Well behaved hen parties I have to say).Very comfortable room overlooking the racecourse. All the facilities you expect from a decent chain...More