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Holiday Inn Express Chester - Racecourse

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Holiday Inn Express Chester - Racecourse
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1,230 Reviews from our TripAdvisor Community

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Showing 1,202: English reviews
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Enfield, United Kingdom
Reviewed 6 days ago NEW

Can't fat the location & free on-site car parking,which was why we chose here. However, the room was not clean and was noisy as next to the lift & stairwell. Also the door handle on the bathroom was broken & the extractor fan did not work. Very disappointed in the breakfast choices. Have stayed at other holiday inns which had...

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Thank Angela P
Reviewed 1 week ago via mobile

My wife & I celebrated our Anniversary with a visit to Chester, we stayed at Holiday inn express and had a really lovely few nights there, the room was very clean and comfortable albeit a little dated, the staff were exceptional, and the breakfast was very good, definitely going there again, top marks.

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Thank Malcolm P
Reviewed 1 week ago

Came for a short break with a friend and a 9 year old child. We asked for a bedroom that had been refurbished and overlooking the racecourse and that's what we got. The room was decorated to a high standard, very clean and had everything that you would need for a short break. The bed settee is small and I...

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Thank Jim S
Reviewed 1 week ago via mobile

Another visit to Chester means another stay at HIExpress hotel as it is great value with a perfect location for both the town centre & the best restaurants. The staff are always friendly & helpful, the rooms are clean, up to date & comfortable.

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Thank Mark V
Lucy H, Director of Sales at Holiday Inn Express Chester - Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am pleased to hear that you experienced our high standards of customer service and...

Kingston-upon-hull, United Kingdom
Reviewed 1 week ago

Three of us stayed in family room recently refubished; ha, decided this was worst Holiday Inn Express that I have used. One double bed plus sofa bed: only able to open curtains with difficulty as sofa bed right up to window. Lots of metal sticking out from side from sofa bed so very uncomfortable.It did not look like a new...

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Thank annmld
Stockport, United Kingdom
Reviewed 1 week ago via mobile

Very pleasant and friendly. Clean and comfortable- proper block walls, not the thin partitioning of many modern hotels! Great breakfast and car parking available and close proximity to Racecourse and city walls. Only downside is the surprising level of traffic noise on the second floor despite closed windows and air vents. May make for a disturbed night!

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Thank Ade H
Durham, United Kingdom
Reviewed 2 weeks ago

The Location is Great, the reception from the staff upon arrival was also Good. When we went into our room the sofa bed was already built up and ready as an extra bed as we had booked a family room for the night before visiting Chester Zoo. The room was for the one night only so price was important and...

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1Thank davidlT5839AB
Salisbury, United Kingdom
Reviewed 2 weeks ago via mobile

The staff at this hotel were amazing. Lots of tips of where to go and eat, places to visit. Excellent customer service. Our room was immaculate and the breakfast so tasty, loved the sausages! To the manager, your staff deserve a pat on the back.

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1Thank jules-northcote
Lucy H, Director of Sales at Holiday Inn Express Chester - Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am pleased to hear that you experienced our high standards of customer service and...

Ulverston
Reviewed 2 weeks ago via mobile

Unbelievable city location by the race course. What makes it a great is the free parking - in Chester this is a big bonus. Rooms decor and ambiance are as you expect from an express, clean but frugal. What makes this hotel a little bit special is the sheer friendliness of the staff, always keen to please from reception to...

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1Thank Spongemaster
Lucy H, Director of Sales at Holiday Inn Express Chester - Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am pleased to hear that you experienced our high standards of customer service and...

Kent
Reviewed 2 weeks ago

Friendly staff, clean good size, comfortable room. Wonderful view of race course, shame no races on course! Hotel is within Race course complex. Short walk to town centre, and although on main road v. quiet. I was there for an overnight stay but would go back for longer, as the Town is lovely - walk the walls if you do...

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Thank burtieb

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Combine good value with a great location at Holiday Inn Express Chester Racecourse, the only hotel within the racecourse's grounds.Holiday Inn Express Chester Racecourse is a completely non smoking hotel and just 5 minutes from Chester's historic city centre, putting quaint cobbled streets and an array of shops and restaurants within walking distance. Wake up to our complimentary breakfast and enjoy discounts on dinner at the racecourse's smart Restaurant 1539. You'll also benefit from complimentary onsite parking and complimentary wireless Internet in the hotel's public areas.We're a 5-minute drive from major companies in Chester Business Park, and 15 minutes from Deeside Industrial Park. You can hold training days for up to 25 people in Holiday Inn Express Chester Racecourse's 2 meeting rooms. Feel free to plan your presentation in our 24-hour self-service Business Centre.We're the closest hotel to Chester Racecourse, making us an ideal choice for your day at the races. Soak up Chester's rich history with a stroll down picturesque Watergate Street where grand Georgian buildings nestle alongside fine antique shops. Explore the city's Roman walls to enjoy views over the Cheshire countryside.Ask our friendly staff about Holiday Inn Express Chester Racecourse's packages for discounted entry to local attractions. You can meet and mingle with friends at our bar at the end of a day's sightseeing.Please contact the hotel directly for group bookings and race day packages. ... more   less 

Additional Information about Holiday Inn Express Chester - Racecourse

Address: The Racecourse New Crane Street, Chester CH1 2LY, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: $111 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chester - Racecourse 3*
Number of rooms: 97
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Also Known As:
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester - Racecourse England
Hotel Style:
#10 Business Hotel in Chester
#14 Romantic Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Chester - Racecourse staff and other travellers.
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Shepparton, Australia
22 days ago
Liverpool
2 months ago
Yorkshire, United Kingdom
Holmfirth, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Chester - Racecourse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for photo of room.”
annmld, 17 Apr 2017 | Read review
“If you have a Family room, check under the bed that will be pre made up for you for cleanliness....”
  • Glue bottle and Substance bottle found under Sofa Bed
  • Glue bottle and Substance bottle found under Sofa Bed.
  • Vomit stain on side of Shower glass
  • Dirty mark on bedside wall
  • Cigarette Burn in Carpet
  • missing trim finish on the side of the table
  • Big Stain on Carpet in Room
  • Door Lock missing and Broken Latch
davidlT5839AB, 13 Apr 2017 | Read review
“Ask for room with view of race course!”
burtieb, 10 Apr 2017 | Read review
“We had a first floor room which was good as lifts can get busy”
516judithc, 1 Apr 2017 | Read review
“Avoid a room with a door that links to an adjoining room.”
BorehamwoodCraig, 29 Mar 2017 | Read review
5 of 5