We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Chester

Show Prices
#10 of 44 Hotels in Chester
Certificate of Excellence
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Chester
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,576 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,542: English reviews
Start your review of Crowne Plaza Chester
 Click to rate
The Midlands
Reviewed yesterday NEW

Firstly, the hotel is clean, good location for Chester. It is a well used hotel, but the rooms are maintained. We had "service" problems last year, but booked the hotel again, mainly due the location. When I booked, I booked a twin room, and made a note on the booking. Being a Platinum Elite, when I arrived (mid morning) I...

 Report
Helpful?
Thank FirstLast34
North Yorkshire
Reviewed 3 days ago NEW

On arrival the ambience is not welcoming and it feels dingy, dated and in need of a face-lift, particularly the lower ground floor and reception. The bar/restaurant area has the feel of an airport hotel. The club room felt like a converted attic storage space, but, that said, the drinks and nibbles were good. The hotel itself is well located...

 Report
Helpful?
Thank TomNorthYorkshire
Reviewed 4 days ago NEWvia mobile

Stayed here for one night for our wedding anniversary.we had an executive room which was large with nice bathroom. We also had access to a lounge where we had drinks and a snack early evening and continental breakfast next morning which was an added bonus. Very near to city centre making it easy to shop and visit sights

 Report
Helpful?
Thank Lisac65rovwrs
Reviewed 5 days ago NEWvia mobile

We booked the Crwon Plaza for our 20th wedding anniversary & have to say the quality of the room which was at best 3 star spoilt what was an otherwise enjoyable stay in Chester. 1st impressions are quite positive, the reception is ok, the bar & restaurant areas are good, we didn't use the spa so can comment on that....

 Report
Helpful?
Thank iain c
Crawley, United Kingdom
Reviewed 5 days ago NEW

I have stayed at this hotel many times but only just got around to reviewing it. It seems to have got better over the years and the whole bar area seems newly refurbished. Access was easy with the car park right next door and not overpriced. We arrived late at night but were welcomed with a smile by the friendly...

 Report
Helpful?
Thank LondonTravelAgent
Norfolk, United Kingdom
Reviewed 1 week ago

Good service from both reception & bar/restaurant. Wonderful central location & very good value. Service from the bar team was great, professional & friendly.The room service menu is available at all hours & is the same price as at the bar for both food & drink. This is a fab USP for any business user or late/ tired traveller!.

 Report
Helpful?
Thank Spenceandtigs
Sutton Coldfield, United Kingdom
Reviewed 1 week ago via mobile

Central location in the city centre. Modern contemporary interior that looks new. Large bar area and lots of function rooms Club lounge good with an onsite car park Staff very friendly and helpful Rooms comfortable but dated

 Report
Helpful?
Thank Peter W
Wales, United Kingdom
Reviewed 1 week ago

Spent a Saturday and Sunday at the Hotel and Spa recently! After 2 hours drive I was welcomed by the professional and friendly staff. Was granted an early check-in which was awesome after the drive, and I had Spa treatments early that morning. The treatments were spot on and the staff were simply brilliant. Exactly what you should expect. Hannah...

 Report
Helpful?
Thank marie723
Hartlepool, UK
Reviewed 1 week ago via mobile

Overnight stay in Chester before heading off to shop at Cheshire Oaks. Staff are an absolute credit to chain, courteous, helpful and informative. Hotel location is excellent and on site car parking was an added bonus. Room had everything you need, iron, ironing board, toiletries, bathrobe and slippers, safe, complimentary water, hairdryer and mini bar. Nice touch of balloons and...

 Report
Helpful?
Thank Sue_Gary
Somerset, United Kingdom
Reviewed 1 week ago

Checked in on 2nd April for a couple of nights on a room only basis which suited us for this visit. Super location near to city centre and just 100 metres or so from the bus depot. Full marks to Christopher on reception for finding us another room as I wasn't happy with a room that had a connecting door...

 Report
Helpful?
Thank Ady1947

367 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (125)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (31)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (8)
Viewed
Dining (6)
Viewed
View from Room (6)
Viewed
Other (56)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (107)
Viewed
Dining (31)
Viewed
Standard Double Room (39)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (135)
Viewed
Dining (29)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (60)
Viewed
Bathroom (3)
Viewed
View from Room (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chester hotels
0.5 km away
The Chester Grosvenor
The Chester Grosvenor
#4 of 44 in Chester
2,017 reviews
1.1 km away
Hallmark Hotel The Queen, Chester
8.2 km away
Grosvenor Pulford Hotel & Spa
Show Prices
Show Prices
Show Prices
3.2 km away
Doubletree by Hilton Chester
0.5 km away
Abode Chester
Abode Chester
#28 of 44 in Chester
1,985 reviews
0.8 km away
The Mill Hotel
The Mill Hotel
#12 of 44 in Chester
1,281 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester. ... more   less 

Additional Information about Crowne Plaza Chester

Address: Trinity Street, Chester CH1 2BD, England (Formerly Chester Moat House Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: $172 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Chester 4*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Cheap Tickets, Hotwire, Orbitz, Priceline, Travelocity, Expedia, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Crowne Plaza Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chester Hotel Chester
Chester Crowne Plaza
Crowne Plaza Chester England
Hotel Style:
#5 Spa Hotel in Chester
#7 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chester staff and other travellers.
15 questions
Ask a question
Manchester, United Kingdom
Leigh, United Kingdom
Staffordshire, United Kingdom
1 month ago

See all questions (15)

Questions? Get answers from Crowne Plaza Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms on the right of the lift exit and on the right of the corridor have racecourse views”
738kangoo, 13 Apr 2017 | Read review
“I don't think the location of the room has any benefits/drawbacks”
barney1954, 17 Mar 2017 | Read review
“We were on the first floor and it was nice and quiet”
susanj813, 13 Mar 2017 | Read review
“Higher the better, views are great! There are plenty of rooms so maybe say something if you're put in the disabled room.”
Gazza346, 22 Feb 2017 | Read review
“As a Chester resident I cannot comment about the bedrooms but the public rooms are of a good quality.”
Clynnog, 16 Feb 2017 | Read review
5 of 5