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Crowne Plaza Chester

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Traveller (198)
Room & Suite (167)
Dining (43)
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Overview
  • Excellent48%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(98 reviews)
“car park”(210 reviews)
“executive room”(89 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Chester
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Offers from Crowne Plaza Chester
Special Offer: Book Direct and Save
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Reviews (1,861)
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1,821 results
Traveller rating
835
660
215
58
53
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835
660
215
58
53
Show reviews that mention
All reviewsthe club loungecar parkexecutive roomcity centrewelsh hillsexcellent locationreception stafflovely hotelbar arealeisure facilitiesthird floorhotel restaurantbars and restaurantsrace courselittle touchessaturday nightchecking out
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11 - 15 of 1,821 reviews
Reviewed 2 weeks ago

Our go to Hotel.Well located for the Race Course, this hotel is well placed with good staff, especially when booking.The breakfast is very good.....probably too good with a treasured staff member who always make sure you eat plenty!The bar is pleasant with a nice atmosphere,...More

Thank Amanda M
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 2 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your kind words all of our managers will be thrilled to hear...More

Reviewed 2 weeks ago via mobile

Stayed for 2 nights, we had booked and paid for club room, but when we arrived we were told we had been upgraded, which of course we were delighted with. However, not sure what the upgrade was as we were given what I had assumed...More

Thank Gillyfish2008
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 2 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Please accept our most sincere apologies for the confusion at check in, the front office...More

Reviewed 3 weeks ago via mobile

Stayed here 27 May just for the one night, lovely quiet and clean room, arrived around 12:30 and room was ready straight away (normal check-in 15:00). Came back around 21:30 for some drinks in the hotel bar and it was a laugh a minute, Bart...More

Thank ChrisTyson
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 2 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Your kind comments have been passed on to Bart and Iwan and we all hope...More

Reviewed 3 weeks ago via mobile

Arrived early due to last minute change of plans, asked only to park the car and return later to check in. Staff found this unacceptable and moved mountains to find us a room there and then. Nothing too much trouble here - and everything from...More

Thank JPeter R
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 2 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. We are glad that we were able to help you as much as possible we...More

Reviewed 3 weeks ago

Visited here for a couple of days and stayed in a business room, the room decor was a little tired but generally ok. The shower though was poor and lacked pressure and was the old type. We did not eat at the Hotel as we...More

Thank RealityCheck2013
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 2 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Please accept our apologies for the less than ideal room facilities our housekeeping and maintenance...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$106 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#8 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$106 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#8 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (198)
Room & Suite (167)
Dining (43)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
geopost
21 March 2018|
AnswerShow all 4 answers
Response from D4799BHtomb | Reviewed this property |
Yes there is and they provide slippers
0
Votes
Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
Vote
Room Tips
"Quieter rooms would be away from the main road."
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"do not book the club lounge until it's been rectified as to who is responsible for keeping the lounge..."
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"I suspect most rooms would be quiet as they are air conditioned and have double glazing."
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"Any rooms are good"
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