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24/12/2017 25/12/2017
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    Crowne Plaza Chester

    Trinity Street, Chester CH1 2BD, England
    011 65 800 852 6027
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    24/12/2017 25/12/2017
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    US$228
    US$190
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    Traveller (188)
    Room & Suite (112)
    Dining (54)
    Overview
    • Excellent48%
    • Very good36%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the club lounge” (92 reviews)
    “car park” (194 reviews)
    “executive room” (89 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,751)
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    11 - 15 of 1,712 reviews

    Reviewed 1 week ago via mobile

    Have stayed here quite a few times. Great pool and bar area. Club rooms are great and the family rooms are easily big enough for a family of four. Breakfast has a wide choice to suit most people and is always fresh. Staff are always...More

    Thank Stuart D
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 1 week ago

    Dear Guest Thank you for taking the time to review your recent stay with us. It was lovely to see that you enjoyed your return stay here in Chester, and we look forward to welcoming you back again in the near future. Kind regards Katie...More

    Reviewed 1 week ago via mobile

    We stayed to attend an 80’s Christmas party. Check in was extremely busy and quite slow. Unfortunately no plug in the bath and was so looking forward to a nice relaxing bath! Room was nice, beds comfy and a nice quiet room. Breakfast was a...More

    Thank lynsey829
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 1 week ago

    Dear Guest Thank you for your feedback from your recent stay with us here in Chester. Firstly, my sincerest apologies for the issues that you were faced with during check in, and please be assured that myself and our Front Office Manager will refresh and...More

    Reviewed 2 weeks ago via mobile

    Stayed for a couple of nights on business. Hotel is dated and on split floors which makes arrival underwhelming. Rooms were small but well appointed with a very comfortable bed. Bar staff very friendly but restaurant staff for breakfast less so and service slow and...More

    Thank Captain587
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 1 week ago

    Dear Guest Thank you for taking the time to review your recent stay with us here in Chester. It was great to see that you enjoyed your room and that the service in the bar was friendly, however, please be assured that I have passed...More

    Reviewed 2 weeks ago

    stayed for one night with friends for a night out around the town , great location with parking at the hotel , limited spaces so get there early . rooms were comfortable and breakfast was really good lifts are a nightmare as they are so...More

    Thank _chrisaddi
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 1 week ago

    Dear Guest It was lovely to read that overall you enjoyed your stay with us here in Chester, and please be assured that your comments regarding the lifts in the hotel have been passed over to our Maintenance team for further review. We look forward...More

    Reviewed 2 weeks ago

    We arrived to find that our "hot buffet" consisted of a small piece of turkey and cranberry pie in a lovely white sauce was served with watery ratatouille,sandwiches, a what can only be called meagre salad( leaves and slices of pear and walnut.). Stale ,unbuttered...More

    Thank mallloyd
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 1 week ago

    Dear Guest Firstly, thank you for taking the time to provide feedback from your recent Christmas Party here with us in Chester. It was disappointing to read that you found the food quality did not meet your expectations, and please be assured that this is...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$123 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Chester
    • #7 Luxury Hotel in Chester
    • #10 Romantic Hotel in Chester
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, getaroom.com, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Crowne Plaza Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Chester
    • Also Known As
    • Crowne Plaza Chester Hotel Chester ,
    • Chester Crowne Plaza ,
    • Crowne Plaza Chester England
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    Traveller (188)
    Room & Suite (112)
    Dining (54)
    Pool & Beach (2)
    Hotel & Grounds (185)
    Bathroom (11)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby HotelsSee all 45 hotels in Chester
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    .23 km away
     
    The Chester Grosvenor
    2,541 reviews
    .46 km away
     
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    Ask a question
    Questions & Answers
    Vikki P
    7 October 2017|
    AnswerShow all 2 answers
    Response from b19jfm | Reviewed this property |
    £10 per night
    1
    Vote
    Mandy J
    14 September 2017|
    AnswerShow all 3 answers
    Response from Marcus368 | Reviewed this property |
    Yes they are
    1
    Vote
    Room Tips
    "This hotel has lost it's soul , who is the manager that runs this play because he's doing a terrible..."
    Read review
    "if your early you can get on the hotel carpark (limited spaces) but there is another car park next door"
    Read review
    "Sleep elsewhre"
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    "Were in room looking over buildings no noise"
    Read review
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