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Crowne Plaza Chester

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Traveller (194)
Room & Suite (130)
Dining (43)
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Overview
  • Excellent48%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(94 reviews)
“car park”(205 reviews)
“executive room”(89 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,834)
There are newer reviews for Crowne Plaza Chester
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1,795 results
Traveller rating
822
653
210
58
52
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822
653
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58
52
Show reviews that mention
All reviewsthe club loungecar parkexecutive roomcity centrewelsh hillsexcellent locationreception stafflovely hotelthird floorbar areahotel restaurantleisure facilitiesbars and restaurantsrace courselittle touchessaturday nightchecking out
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21 - 25 of 1,795 reviews
Reviewed 4 weeks ago via mobile

Nice hotel and facilities great! Thanks for enjoyable few nights with the family. Food was good and kids enjoyed the pool. Staff very friendly. Some for foreign guests need to chill out ! Had no right having a go at my children for having fun!...More

1  Thank Andy N
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 2 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you again for your kind words, we are very pleased that you had an...More

Reviewed 4 weeks ago via mobile

Very disappointed as I have stopped at this hotel previously. Room was a bit scabby and in need of a bit of TLC although we paid £150 a night!!!! breakfast was good and staff were helpful. Bit overpriced in our opinionMore

2  Thank Redberry160
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 2 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Our most sincere apologies for your room experience we will pass the feed back to...More

Reviewed 4 weeks ago via mobile

Checked in early by very friendly and helpful staff. Room lovely cosy with good comfortable beds and pillows. Nice fluffy towels,dressing gowns snd slippers supplied. A good choice of biscuits and hot beverages in the room. Water and chocolate was an extra treat.Good breakfast choice...More

Thank Tina S
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 3 weeks ago

Dear Guest, Thank you for taking the time to review your stay with us at the Crowne Plaza in Chester. It is lovely to hear that you enjoyed your stay with us and found the room comfortable. It is also great that you were able...More

Reviewed 4 weeks ago

Attended a business meeting here for a couple of days. Very central to the middle of Chester and very easy to find. Very efficient staff nice ambience in the public areas. Food of good quality and reasonably priced drinks. Very comfortable bedrooms - good nights...More

Thank Keith A
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 3 weeks ago

Dear Guest, Thank you for taking the time to review your recent stay with us. It is lovely to hear that you found the room comfortable and you had everything you needed. Its also great that our staff were able to make sure you had...More

Reviewed 20 March 2018

We stopped here for 1 night. Location of hotel on was fabulous, clean and appeared well looked after. All my requests were met in terms of location away from the lift and extra pillows. The bed was fab, really big. We had an exec room...More

3  Thank Michelle F
Response from IHGService, Guest Relations Manager at Crowne Plaza ChesterResponded 3 weeks ago

Hello Michelle F, Thank you for your feedback regarding your stay at Crowne Plaza Chester, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$134 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$134 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (194)
Room & Suite (130)
Dining (43)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
geopost
21 March 2018|
AnswerShow all 4 answers
Response from D4799BHtomb | Reviewed this property |
Yes there is and they provide slippers
0
Votes
Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
Vote
Room Tips
"I suspect most rooms would be quiet as they are air conditioned and have double glazing."
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"Any rooms are good"
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"All seem to be pretty good"
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"Choose a room at the front of the hotel, the back of the hotel overlooks a car park."
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