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    Crowne Plaza Chester

    Trinity Street, Chester CH1 2BD, England
    011 65 800 852 6027
    Hotel website
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    29/10/2017 30/10/2017
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    US$111US$134
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    Traveller (172)
    Room & Suite (111)
    Dining (54)
    Overview
    • Excellent48%
    • Very good36%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the club lounge” (89 reviews)
    “car park” (194 reviews)
    “executive room” (87 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Write a Review
    Reviews (1,700)
    There are newer reviews for Crowne Plaza Chester
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    411 - 415 of 1,662 reviews

    Reviewed 19 June 2016

    Rooms were underwhelming and quite dated, no hairdryer or separate shower and the carpet in the room had seen better days. Staff were excellent and very helpful. Location was great...very close for shops, River Dee and Cathedral etc. Paid £150 room only which seemed a...More

    Thank Icemaiden_10
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 25 June 2016

    thank you for your review of our hotel. I really appreciate your feed back as it helps us be come better at meeting your needs. I will take your comments to My management team to see how we could improve for the next time you...More

    Reviewed 18 June 2016 via mobile

    We stayed here as a family and visited Chester zoo whilst we were here. We stayed in an executive family suit and everything we needed was available. The staff were lovely especially Rachel in the resturant and Tom on reception were brilliant especially with our...More

    3  Thank Emily H
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 24 June 2016

    Thank you for your excellent review of our hotel. It was our pleasure to serve you and I know that Tom and Rachael will be pleased to be mentioned. I look forward to your next visit to Chester Kind Regards Peter Gregory Operations Manager

    Reviewed 18 June 2016

    We stayed here as part of a group reunion. Ideal location as the ladies could head off to the shops (!!) whilst the men could walk the 'Walls' or along the river. Hotel rooms rather old fashioned but having said that they were large and...More

    1  Thank Bunns
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 19 June 2016

    Dear Guest Thank you for your review of our hotel. I am glad that we could help make your reunion a success. It was our pleasure to serve you and I hope that we will see you again soon. Kind regards Peter Gregory Operations Manager

    Reviewed 16 June 2016

    I stayed here recently for three nights during a business trip and overall was underwhelmed by my experience. My biggest disappointment was that the room AC was not working and after not being able to fall asleep until 3:00 am the first night, I reported...More

    Thank SunSeeker62
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 18 June 2016

    Thank you for your review of our hotel. I am sorry that we had a problem with the air conditioning in your room during your stay and my staff should have dealt with it more effectively. If you would like to discuss this further please...More

    Reviewed 14 June 2016

    Booked this hotel for a family visit to Chester. We were checked in quickly and efficiently by a really nice chap on reception. The car park is small, but there is a Council car park below, and another one close by. We had no problem...More

    2  Thank Christine N
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 17 June 2016

    Thank you for your review of our hotel. It was our pleasure to serve you and your family and we hope that we get the opportunity to do it again soon. Kind regards Peter Gregory Operations Manager

    The Chester Grosvenor
    2,412 reviews
    #4 of 45 hotels in Chester
     
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    1,327 reviews
    #17 of 45 hotels in Chester
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$127 - US$281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Chester
    • #7 Luxury Hotel in Chester
    • #10 Romantic Hotel in Chester
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Cheap Tickets, Travelocity, TripOnline SA, Orbitz, Cancelon, Hotwire, HotelQuickly and Evoline ltd so you can book your Crowne Plaza Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Chester
    • Also Known As
    • Crowne Plaza Chester Hotel Chester ,
    • Chester Crowne Plaza ,
    • Crowne Plaza Chester England
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    Traveller (172)
    Room & Suite (111)
    Dining (54)
    Pool & Beach (2)
    Hotel & Grounds (170)
    Bathroom (11)
    Business Centre & Event Rooms (6)
    Nearby
    Holiday Inn Chester South
    1,109 reviews
    3.80 km away
     
    Edgar House
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    .66 km away
     
    Holiday Inn Express Chester - Racecourse
    1,327 reviews
    .31 km away
     
    The Chester Grosvenor
    2,412 reviews
    .46 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Vikki P
    7 October 2017|
    AnswerShow all 2 answers
    Response from b19jfm | Reviewed this property |
    £10 per night
    1
    Vote
    Mandy J
    14 September 2017|
    AnswerShow all 3 answers
    Response from Marcus368 | Reviewed this property |
    Yes they are
    1
    Vote
    Room Tips
    "Cr Parking is expensive if you don't get a space on the hotel car park , Trinity St we parked on was £20..."
    Read review
    "Pay the extra and get an executive room."
    Read review
    "Third floor rooms with a Welsh hills view seem to be the best"
    Read review
    "In my opinion any room can be good or bad dependent on other guests"
    Read review
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