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    Crowne Plaza Chester

    Trinity Street, Chester CH1 2BD, England
    Hotel website
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    06/08/2017 07/08/2017
    US$129
    US$117
    SAVE US$12
    US$129
    US$129
    Traveller (149)
    Room & Suite (142)
    Dining (66)
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    3,449 reviews
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    Overview
    • Excellent49%
    • Very good36%
    • Average11%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “car park” (186 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hallmark Hotel The Queen, Chester
    3,449 reviews
    #13 of 44 hotels in Chester
     
    The Chester Grosvenor
    2,154 reviews
    #4 of 44 hotels in Chester
     
    Grosvenor Pulford Hotel & Spa
    1,628 reviews
    #8 of 44 hotels in Chester
     
    Doubletree by Hilton Chester
    2,950 reviews
    #15 of 44 hotels in Chester
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,633)
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    There are newer reviews for Crowne Plaza Chester
    See the most recent reviews

    531 - 535 of 1,596 reviews

    Reviewed 10 October 2015

    The staff on the front desk of this hotel are the best I have met.They went the extra mile,they were very friendly helpful and approachable.They gave us a map of the city and explained on the map where we were and how to find all...More

    1  Thank Mark S
    Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 13 October 2015

    Dear Guest I am really glad that you enjoyed your stay and I know that my team will love reading your comments. Thank you for your review and I hope you come and visit us again soon. Kind regards Peter Gregory Operations Manager

    Reviewed 4 October 2015

    The staff are wonderful, always keen to please, very pleasant, rooms gorgeous and make u feel like ur on a lovely holiday, didnt want to go out and leave the room! Excellent location and early check in with 2pm check out at no extra cost-will...More

    Thank Anita K
    Response from gm_cpchester, Operations Manager at Crowne Plaza ChesterResponded 6 October 2015

    Dear Guest, Many thanks for your review and kind comments, I will be glad to share them with our team. I hope we can welcome you back again in the near future. Kind regards, Peter Gregory Operations Manager

    Reviewed 4 October 2015

    We stayed here for 2 nights and booked an executive or Club room. We found that the computer system was down when we arrived. The Club room did not have a good view; the bath panel needed attention; the water pressure was terrible; the beds...More

    Thank FandangoEspanol
    Response from gm_cpchester, Operations Manager at Crowne Plaza ChesterResponded 6 October 2015

    Dear Guest, Firstly let me thank you for your detailed review, without your feedback we can not improve. I am delighted that our team has gone above and beyond to make your stay enjoyable. I apologise about the IT issues we had upon your arrival,...More

    Reviewed 4 October 2015

    I booked this hotel for its location as a surprise for my wife, the hotel location was excellent for Chester , the reception area very good in decor and cleanliness .All staff from reception to maids were brilliant , pleasant and helpful. The room we...More

    Thank daveh46
    Response from gm_cpchester, Operations Manager at Crowne Plaza ChesterResponded 5 October 2015

    Dear Guest, I am glad that we were able to help you celebrate your anniversary. My team will be very pleased that they had a positive impact on your stay. Unfortunately our premium city centre location comes at a price of having to charge a...More

    A TripAdvisor Member
    82
    Reviewed 30 September 2015 via mobile

    We stayed one night. Staff were pleasant and hotel lobby looks nice. The room & bed was reasonably comfortable with some nice little touches ie. A book on chester to read, shampoo etc and if you forget your toothpaste/brush you can call room service to...More

    Thank A TripAdvisor Member
    Response from gm_cpchester, Operations Manager at Crowne Plaza ChesterResponded 3 October 2015

    Dear Guest, Thank you for your feedback. I'm delighted that overall you had a pleasant stay. Apologies for the heating problems, it is that time of the year when the unpredictable weather changes can sometimes surprise us. I certainly hope this will not deter you...More

    Hallmark Hotel The Queen, Chester
    3,449 reviews
    #13 of 44 hotels in Chester
     
    The Chester Grosvenor
    2,154 reviews
    #4 of 44 hotels in Chester
     
    Grosvenor Pulford Hotel & Spa
    1,628 reviews
    #8 of 44 hotels in Chester
     
    Doubletree by Hilton Chester
    2,950 reviews
    #15 of 44 hotels in Chester
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$117 - US$296 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Chester
    • #7 Luxury Hotel in Chester
    • #10 Romantic Hotel in Chester
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, Priceline, Orbitz, Cheap Tickets, Travelocity, Cancelon, TripOnline SA, Hotwire, Evoline ltd and HotelQuickly so you can book your Crowne Plaza Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Chester
    • Also Known As
    • Crowne Plaza Chester Hotel Chester ,
    • Chester Crowne Plaza ,
    • Crowne Plaza Chester England
    Add Photo Photos
    Traveller (149)
    Room & Suite (142)
    Dining (66)
    Pool & Beach (2)
    Hotel & Grounds (163)
    Bathroom (12)
    Business Centre & Event Rooms (6)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    DF1360
    23 March 2017|
    AnswerShow all 10 answers
    Response from Susan J | Reviewed this property |
    Yes they do
    0
    Votes
    yw-onhertravels
    13 February 2017|
    AnswerShow all 3 answers
    Response from gm_cpchester | Property representative |
    We have two rooms with walk in showers. All other rooms have a shower over the bath. We would suggest contacting us directly to make a booking, as requests can not always be guaranteed.
    0
    Votes
    harrisonbrian1
    2 February 2017|
    AnswerShow all 5 answers
    Response from dianefiona | Reviewed this property |
    no
    0
    Votes
    Room Tips
    "front of the hotel has great views over Chester racecourse."
    Read review
    "We were in room 110 and was very quite."
    Read review
    "Choose floors 3 and 4 and pay extra for quiet club rooms."
    Read review
    "Would recommend rooms facing the courtyard"
    Read review
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