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28/01/2018 29/01/2018
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    Great Western Hotel

    Cliff Road | Narrowcliff, Newquay TR7 2NE, England
    Lowest prices for your stay
    28/01/2018 29/01/2018
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    Savings alert: 12% below average rate

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    Traveller (331)
    Room & Suite (198)
    Dining (91)
    • Excellent43%
    • Very good34%
    • Average13%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “premium room” (59 reviews)
    “steam bar” (24 reviews)
    “sea view” (87 reviews)
    Free Internet
    Non-Smoking Hotel
    Room Service
    Wheelchair Access
    Free Parking
    3.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (933)
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    211 - 215 of 911 reviews

    Reviewed 4 October 2016 via mobile

    Lovely food Great setting Also not too pricey was very happy with the service highly recommend to people who want a pint or food by the beach the view is amazing. Also try the deluxe hot chocolate was very niceMore

    Thank Triggytriggster
    Response from StAustellManagement, Manager at Great Western HotelResponded 17 October 2016

    Thank you for taking the time to post a review for us. It was lovely to read that you enjoyed your visit to Steam. I agree the view from the restaurant and a deluxe hot chocolate sound like the perfect combination! Hope to welcome you...More

    Reviewed 29 September 2016 via mobile

    Great Stay! Stayed at Great Western for 3 nights room was great had the most amazing sea view it was stunning and well worth paying extra for as we noticed when walking past some rooms all they could see from the window was pigeon poo...More

    Thank Lisa B
    Response from StAustellManagement, Manager at Great Western HotelResponded 17 October 2016

    Thank you for taking the time to write a review for us. With 64 bedrooms at the hotel; we like to think we have a room to cater for any type of stay. All rooms are categorised and priced accordingly and are competitively priced for...More

    Reviewed 28 September 2016 via mobile

    Had a great stay here with my girlfriend. When we first arrived to our room we had been mistakenly given a twin room instead of a double. We returned to reception immediately and they sorted it straight away, it was no problem at all. The...More

    Thank LCEC17
    Response from StAustellManagement, Manager at Great Western HotelResponded 26 October 2016

    Thank you for taking the time to write a review for us. I’m sorry there was a slight mix-up upon check-in but was glad to read that our friendly reception team managed to sort it out straight away. Will make sure I pass all your...More

    Reviewed 27 September 2016 via mobile

    Down for a short stay in Newquay with my new wife we had booked in for 3 nights. Having lived in Newquay for a few years I knew this hotel well, and was very surprised to see the changes and refurbishment of the public areas....More

    Thank 88ChrisG
    Response from StAustellManagement, Manager at Great Western HotelResponded 26 October 2016

    Thank you for taking the time to write a review for us. Was lovely to read that there were many elements of your stay that you enjoyed. Our Steam burger is one of our most popular dishes on the menu and I quite agree it...More

    Reviewed 26 September 2016 via mobile

    The restaurant has a good location, with outside tables, both overlooking the West beach. The bar has a few local ales on tap. We had steak and stout pies which contained plenty of meat chunks and mushrooms, although the pastry was a little anaemic. It...More

    Thank steamermike
    Response from StAustellManagement, Manager at Great Western HotelResponded 26 October 2016

    Thank you for taking the time to write a review for us. So glad that you enjoyed your visit to us. As a proud part of St Austell Brewery we stock local ales on draught such as Tribute and Proper Job and also many others...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$52 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Newquay
    • #14 Family Hotel in Newquay
    • #15 Romantic Hotel in Newquay
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Travelocity, Hotwire, Cancelon and Orbitz so you can book your Great Western Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • Newquay
    • Also Known As
    • Great Western Hotel Newquay, Cornwall ,
    • Great Western Newquay ,
    • Hotel Great Western
    Add Photo Photos
    Traveller (331)
    Room & Suite (198)
    Dining (91)
    Pool & Beach (13)
    Hotel & Grounds (251)
    Bathroom (5)
    Family and Play Areas (5)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    19 September 2017|
    AnswerShow all 4 answers
    Response from Archy28 | Reviewed this property |
    Pub next door associated with the hotel.
    I left a review pointing out the terrible view from our room during our stay and you have pointed out that these are your lowest rooms and they are advertised as such regarding the views of staff quarters or the main road and we were offered a £30 upgrade for a costal view. Now I see you are quick to defend your hotel but could you point me in the direction as to where this is advertised on booking. Also in terms of what we were offered I put that in my review we were offered to upgrade the main issue was the lack of customer service from your front of house, it was basically computer says no with blank stares. My review was honest and I felt you only acknowledged the part where you could make it appear that you had offered a resolution. No your hotel didn't offer a resolution, I would have happily cancelled and had a refund, that wasn't offered and as I pointed out I feel these rooms are booked on a pre paid basis and non refundable because of the poor standard and the room does not reflect any photos that you advertise it as whether it's your lowest room or not.
    5 September 2017|
    AnswerShow all 4 answers
    Response from than2410 | Reviewed this property |
    Hi i agreed with you with most of your writing not point to say more but i will say the place the town its crap i don't think i will go in this place again
    Sam H
    28 April 2017|
    Response from BDMay | Property representative |
    Hi there, Prices are for room only. Breakfast can be added on for an additional £8.99 per person per day. Many thanks Reception
    Room Tips
    "Make sure of the room location before booking"
    Read review
    "defiantly spend a fraction more and upgrade out of the standard range"
    Read review
    "Sea views are stunning"
    Read review
    "Worth paying extra for premium room."
    Read review
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