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Parkdean - Holywell Bay Holiday Park

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04/06/2017 05/06/2017
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Parkdean - Holywell Bay Holiday Park
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452 Reviews from our TripAdvisor Community

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There are newer reviews for Parkdean - Holywell Bay Holiday Park
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Showing 451: English reviews
Reviewed 21 August 2015 via mobile

We booked 3 caravans for 17 of our family which cost £3387 pound all 3 caravans were mouldy or damp or both if you had caravan number 86 absolutely appalling 2 or more people out of each caravan come home on antibiotics which isn't surprising if your getting into damp beds every night this is our 4th year coming to...

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Helpful?
Thank Jemma N Mark C
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Hi Jemma, Thanks for your review. Your comments are naturally disappointing to read as its never our intention for customers to leave their holidays feeling less than satisfied. I have fed your review back to the management team to look so we appreciate you taking the time to share your experience. Regards Penny

Bebington, United Kingdom
Reviewed 16 August 2015

The caravans, fantastic, staff, terrific, shop, brill. Beach - I want to live there forever! The bad............ The restaurant! During the day, it was lovely. I didn't go for breakfast so I can't speak about that. Lunch was great. Evening meal......... Complete disasters! Over an hour and a half wAit for food that was, to be honest, nasty. No point...

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Helpful?
Thank Lesley R
Solihull, United Kingdom
Reviewed 13 August 2015 via mobile

Having stopped here last year and loved it we returned this year with our pooch Ozzy to stay in a dog friendly van. Expecting a similar level of service this year didn't quite match up. The caravan itself was barely ready by 4pm and was just being "checked" when we asked again. Obviously being a dog friendly van we weren't...

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1Thank Littlemrsmerlot
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Thanks for sharing your experience with us and we are sorry to hear that you felt your holiday home was lacking in some areas. Your experience is important to us and whilst we are glad to hear that you loved the area we understand how important your holiday home is as is a good nights sleep and we are sorry...

Bath, United Kingdom
Reviewed 11 August 2015

Lovely static home in a lovely part of Holywell Bay, few minutes walk to the sand dunes and sea. Our dog loved the area. Nice camp and friendly staff in the little shop. Two lovely pubs just short walk away.

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Thank anita y
Reviewed 7 August 2015 via mobile

We stopped in this site for a week at the end of July going into August. I wouldn't waste your money!!! We had a van opposite the entertainment area, our van was dirty and not well maintained. We had a 10month old baby staying with us who was found to have picked up a screw from furniture and placed it...

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Helpful?
Thank Mansfield Notts C
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Thanks for reviewing your stay and we're genuinely sorry to hear that you felt your holiday was a waste of money. Don't forget that we are here to help you should you wish to talk to us and If you'd like to get in touch please share your experience with us Tripadvisorservice@parkdean.com quoting your booking reference number and one of...

Worcestershire, United Kingdom
Reviewed 6 August 2015

Stayed here for a week at the beginning of June. The location of this place is beautiful the 3-5 minute walk to the beach is a bit over grown but the beach itself is lovely. We arrived at about 6pm after our 4 hour drive and no one was at reception I read on trip adviser about going to the...

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2Thank MissLaura1987
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Thanks for reviewing your stay at Holywell Bay and we are genuinely sorry to hear that you wouldn't return. Parkdean and the team at Holywell Bay are passionate about improvements and we appreciate you sharing your feedback with us and allowing us the opportunity to improve. Kind regards, Chevon

Ruthin, United Kingdom
Reviewed 6 August 2015 via mobile

Starting with the positives the parks staff throughout are very friendly and helpful and the park is well maintained and tidy as well as the shower/toilet block, showers did run cold at busy times, there is also somewhere to wash up and they supply the washing up liquid, the laundrette also supplies the powder and softener in the machines. Shop...

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Helpful?
Thank jane r
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Thanks for sharing your experience with us we appreciate it and we will ensure your feedback is shared with the team at Holywell Bay. Best regards, Chevon

Sheffield, United Kingdom
Reviewed 5 August 2015

We arrived at the park shortly after 4pm ,the stated check in time ,our caravan was supposedly the platinum range ,it was ok but nothing special,the seating area was uncomfortable and were covered in stains.The main fire didn,t work so we made use of the fan heater which by the end of our stay had given us all a sore...

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Helpful?
Thank cazzie957
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Thanks for sharing your experience with us and we're genuinely sorry to hear that you weren't satisfied with many aspects of your stay. Don't forget that you can contact us directly to chat about your experience should you wish to as the team would love to help you, if they can. Its never our intention for any of our guests...

Coventry, United Kingdom
Reviewed 3 August 2015

We have visited many touring parks throughout Devon and Cornwall both with a tent and more recently with a touring caravan and have not felt the need to leave a review, until now. We booked for 2 weeks and returned home after only 8 days. We had been to a Park Dean site several times before but never to this...

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2Thank Swifty888
Reviewed 2 August 2015

My first proper camping trip and the park was very clean and the staff were friendly. Just feel like one shower and toilet block on the park isn't sufficient enough. The toilets were very clean and warm but the showers could have done with a thorough clean more often.

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Helpful?
Thank Lucymunn
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Hi. Thanks for sharing your feedback with us. We're glad to hear that you enjoyed your stay and we appreciate you letting us know about the touring facilities. We will ensure your feedback is shared with the team at Holywell to look into for us. Best regards, Chevon

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Tucked away in the gorgeous Ellenglaze Valley, and surrounded by sand dunes, it's the perfect summer retreat.Just a ten minute stroll from a beautiful beach, a short drive away from Newquay's exciting attractions, and a million miles from the hustle and bustle of everyday life. * Direct access to the coastal path from the park * Only 7 miles from Newquay's superb attractions * Heated outdoor pool with 300ft slide * Kids' club fun with Sid & Lizzie ... more   less 

Additional Information about Parkdean - Holywell Bay Holiday Park

Address: Near Newquay | Cornwall, Newquay, England
Region: United Kingdom > England > Cornwall > Newquay
Also Known As:
Holywell Bay Holiday Park Hotel Newquay
Parkdean - Holywell Bay Holiday Park Newquay, Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from Parkdean - Holywell Bay Holiday Park staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have a van by the clubhouse as it is quite loud till very late”
christopherp_11, 16 Apr 2017 | Read review
“Location is the best feature of this site”
jacs222, 26 Sep 2016 | Read review
“Go for the newer caravans”
anthonyh390, 14 Sep 2016 | Read review
“No. 2 caravan was nice in the corner out of the way”
817louiseg, 4 Sep 2016 | Read review
“Definitely try to stay on the little road next to the pool above the road height!”
harveysworlds, 20 Jul 2016 | Read review
5 of 5