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Carnson House

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66 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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Reviewed 1 week ago

located by the train station, town center and bus depot. Place is very clean and owners very friendly. Always a warm welcome on our arrival ( have stayed there a number of times), Breakfast is always made fresh and is well cooked with a choice of menu, Lots of tea, coffee etc in room Will keep going back, once you...

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Helpful?
Thank Julie W
Robert B, Owner at Carnson House, responded to this review

Thank you. Its always great to see you guys

Hinckley, United Kingdom
Reviewed 2 weeks ago

Location of course is excellent being very near to both railway station, bus station and town centre. Warm welcome on arrival from Belinda who led us up to a lovely en-suite room with lots of space, clean towels, toiletries and plenty of tea/coffee etc. Nice comfy bed in a quiet room and a splendid breakfast in the light airy dining...

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Thank Marilyn S
Robert B, Owner at Carnson House, responded to this review

Thank you for your lovely review

Reviewed 25 February 2017 via mobile

This place is clean.... that's about as good as it gets. Aggressive staff left in charge with appauling hostess skills, the whole place stinks of cooking oil that sticks to your clothes, way over priced for what you actually get, not worth half what I was charged. Walls are so thin i could hear every movement made by the man...

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Thank Kath I
Robert B, Owner at Carnson House, responded to this review

We apologise for any misunderstandings whilst we were away but we have spoken to Lisa who was looking after the Guesthouse and this is her record of events. The guest had told her that she was arriving at 5.00pm. Lisa waited for her until nearly 7.00pm and when she still had not arrived she had a bath. Whilst she was...

St Austell, United Kingdom
Reviewed 19 November 2016

From an easy online booking, to an email confirmation and a professional follow up call and then arrival, the customer service I received was excellent. For the three nights I stayed, the en suite room was clean and the breakfasts were first class with real coffee (cafeteria), fruit and great cooked choices including kippers. Highly recommended. The only minor issue...

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Thank domghisays
Robert B, Manager at Carnson House, responded to this review

Thank you for your lovely review

Reviewed 5 October 2016 via mobile

Everything works in this b and b. The breakfast is amazing and it is value for money. The couple who run it love their work and this really comes across. Would stay here again. Penzance however can be a little dull end of season. Had a great Thai meal in the town but even in low season you need to...

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Thank Shirley D
Robert B, Owner at Carnson House, responded to this review

Thank you

Canada
Reviewed 22 September 2016

Although the room was tight, and the private washroom was across the hall, all amenities in our opinion was excellent. Bus and rail stations directly across the street. Excellent breakfast, wifi included.

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Helpful?
Thank Harry M
Robert B, Owner at Carnson House, responded to this review

Thank you

Cornwall
Reviewed 10 September 2016

Carnson House is a Cornish B & B. It doesn’t pretend to be the Dorchester or the Waldorf or the Hyatt Regency. Consequently I’m astonished that some TripAdvisor contributors feign offended surprise when, in paying B & B prices, they are not provided with the finest bone china crockery at breakfast or go to sleep on Egyptian Linen bed sheets...

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1Thank CornwallMightymike
Reading, United Kingdom
Reviewed 26 June 2016

We stopped overnight on our way to the Scilly Isles and booked this b+b because of its location next to Penzance station. On the plus side, the price was reasonable and the room was clean. However, the overall experience was marred by an appalling breakfast, poor mattresses and the multitude of warning signs in the room stating that all damages...

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Thank Patrick H
Robert B, Owner at Carnson House, responded to this review

The signs in the rooms are a deterrent as we have saniflow systems and you can not put baby wipes down them as they get blocked easily, until we put the notice there we had loads of problems. The notice for damages must be paid for works for us. There are sufficient power points in the rooms that you do...

Reviewed 21 June 2016 via mobile

A nice traditional B and B stayed here prior to setting off on lands end to John Ogroats Cycle Ride. If you are looking for a 4 star hotel this is not the place for you. If you are looking for a friendly B and B this is certainly for you.

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Thank Steve B
Robert B, Owner at Carnson House, responded to this review

Thank you for your comments. We are 4 star as we have been awarded this by Visit England

Plymouth, United Kingdom
Reviewed 11 June 2016 via mobile

I stayed here in June 2016 and was met by the owners who were pleasant and attentive to my needs after a long drive. The room had everything I needed for a short stay and was very clean. I don't understand the negative comments on the ensuite facilities - the bathroom is small but in perfect working order - people...

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4Thank Rob B
Robert B, Owner at Carnson House, responded to this review

Thank you for your comments much appreciated

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Amenities

Highlights
  • Free Internet
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Breakfast included

Additional Information about Carnson House

Address: 2 East Terrace, Penzance TR18 2TD, England
Region: United Kingdom > England > Cornwall > Penzance
Price Range: $111 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carnson House 4*
Number of rooms: 6
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Also Known As:
Carnson House Penzance, Cornwall
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Questions & Answers

Questions? Get answers from Carnson House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room three was very good family room and with the double glazing did not hear any traffic.”
domghisays, 18 Nov 2016 | Read review
“Front rooms subject to traffic noise.”
CornwallMightymike, 10 Sep 2016 | Read review
“Rooms on the front are noisy due to road traffic”
patrickhU3861NJ, 25 Jun 2016 | Read review
“There were stairs with no lift so those with disabilities may need to inquire first.”
dr2460, 27 Apr 2016 | Read review
“If you can, request a room that is not attached to the pub.”
ZBak11, 30 Jan 2016 | Read review
5 of 5