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The Ship and Castle Hotel

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Traveller (145)
Room & Suite (34)
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Overview
  • Excellent23%
  • Very good38%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“dining room”(34 reviews)
“coach driver”(7 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Free Parking
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)
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LanguageEnglish
120
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57
31
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1 - 5 of 510 reviews
Reviewed 3 days ago via mobile

Stayed here on business trip. The room was very small and unclean. As this was a small box room it was very hot and no air conditioning not even a fan. My room was very dusty and towels were not clean. I am glad I...More

1  Thank Jmou1980
Reviewed 1 week ago via mobile

There's little worse than arriving at a hotel for a family occasion, booked because it overlooks the beautiful harbour, to be given a very average room with almost no natural light, facing a wall. Even more upsetting is to arrive knowing that if the room...More

1  Thank Martin G
Response from Laurie S, General Manager at The Ship and Castle HotelResponded 1 week ago

Thank you for your review, I was pleased to personally upgrade you and your family to standard plus rooms at no extra cost. If we can solve problems immediately on arrival then we are indeed doing our job. We hope you had a fantastic time...More

Reviewed 2 weeks ago

I stayed here for a couple of nights recently. The rooms looked like they had been recently upgraded and the housekeeping was excellent. The breakfast buffet was very good and sitting in the dining room looking out over St. Mawes harbour made it feel very...More

Thank AnneC2010
Response from Laurie S, General Manager at The Ship and Castle HotelResponded 1 week ago

Thank you for letting us know how your stay went. Patricia has recently been promoted to restaurant supervisor and I'm sure seeing her name up in lights will make her very happy. Indeed all our staff pride themselves on excellent service, customer care and attention...More

Reviewed 2 weeks ago via mobile

Stayed here recently with my partner. The rooms are of okay size - think we had just a standard and was ample for the 2 of us - good storage and was modern enough. The hotel is right in front of the harbour so great...More

Thank BJ8990
Response from Laurie S, General Manager at The Ship and Castle HotelResponded 1 week ago

Thank you for your honest comments and I'm glad that the minor distractions didn't have any major bearing on your stay and ultimately your enjoyment of a well earned holiday. I do apologise about the eggs, these should have been quality checked when sending out...More

Reviewed 2 weeks ago

very nice hotel situated on the quay overlooking beautiful views of st mawes.Bedrooms modern,clean reasonable size.Food was excellent, buffet breakfast and served evening meals which were delicious and varied.If you did not have set menu you could choose from the a la carte at reduced...More

1  Thank christine c
Response from Laurie S, General Manager at The Ship and Castle HotelResponded 1 week ago

Thank you for our 5 star rating, we are so glad that you have discovered us... Now you're in on the secret of what a hidden gem St Mawes really is, please tell! We look forward to seeing you again soon. Kind Regards, Laurie Simpson...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free Internet
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$70 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$70 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (145)
Room & Suite (34)
Dining (15)
Pool & Beach (2)
Questions & Answers
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farny1946
2 February 2018|
AnswerShow all 4 answers
Response from Gillian W | Reviewed this property |
Sorry can’t help as we went by coach.
1
Vote
taichitilly
11 August 2017|
AnswerShow all 11 answers
Response from Paul T | Reviewed this property |
I couldn't answer the question on room choice with a numbered room, some of the rooms have a sea view, the one I stayed in doesn't, but was still a nice room. Parking is limited in this area, and legal street parking is the... More
1
Vote
HARRYDAVERCHI
30 October 2016|
AnswerShow all 6 answers
Response from MattReed123 | Property representative |
We served a wide variety of Bottles Cornish real ales sourced from Skinner's Brewery in Truro. There is a hair dryer supplied in each room. Regards Matt Reed Assistant Manager The Ship & Castle Hotel
1
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Room Tips
"Sea view rooms if available are amazing."
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"our room to the side, would not advise back rooms as bad outlook.They have premium rooms at extra..."
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"Request a sea view, with a balcony"
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"We didn't choose a balcony and sea view,but definitely would next time,as views are fantastic."
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