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Mercure Exeter Rougemont Hotel

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Traveller (50)
Room & Suite (53)
Dining (6)
Overview
  • Excellent32%
  • Very good35%
  • Average17%
  • Poor10%
  • Terrible6%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Mercure Exeter Rougemont Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Mercure Exeter Rougemont Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (312)
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98
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21
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95
98
54
32
21
Show reviews that mention
All reviewsmain staircasecar parkcentral railway stationprivilege roomlovely hotelstained glassfriendly efficient staffarriving by trainmain shoppingparking is limitedmodern bathroomnothing too much troublea couple of minutes walka city centre hotelparking on sitedisabled roommulti storey
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1 - 5 of 300 reviews
Reviewed yesterday

We booked a Christmas package at the Rougemont for a multi-generation family group of 8, accomodated across 4 rooms, at quite significant cost. We have been to Hotels for Christmas in the past and had very high hopes for the package we'd booked with the...More

Thank Benitajo
Hotel's Favourite
Reviewed 20 January 2018

I have stayed at the hotel before a few years ago but was back this time for work as was delivering a training event at the venue. I am a silver member of the Accor club and was warmly welcomed on my arrival with an...More

Thank Davidjellis
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 22 January 2018

Dear Davidjellis Thank you for your lovely comments about your recent stay at the Hotel and 5/5 star rating. Please feel free to contact me direct on HA0H6-GM@accor.com before your next visit so that I can personally thank you for your lovely comments and ensure...More

Reviewed 3 days ago

We stayed for four nights in April 2018 to visit family. Our 3 year old grandson stayed with us to give his mum and dad a break. We were very happy with every aspect of the hotel. Very convenient location for the shops, museum and...More

Thank Peter M
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 2 days ago

Dear Peter M, Many thanks for taking your time in sharing the feedback following your recent stay experience at the Rougemont. Cara is absolutely delighted to read your comment and same as the team. I have personally passed on my sincere thanks to Cara for...More

Reviewed 3 days ago

More

Review collected in partnership with Accorhotels.com
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 3 days ago

More

Reviewed 4 days ago via mobile

I booked this hotel as I had a modeling job near by and often stay in hotels when I work. On arrival the parking barrier didn't work so I went to reception to ask how we get in. A lady called Leslie told me to...More

Thank Hadia B
Response from RougemontExeter, General Manager at Mercure Exeter Rougemont HotelResponded 3 days ago

Dear Haida B, Many thanks for sharing your feedback following your recent stay with us. I am really sorry to hear that you felt our receptionist Lesley came across that way up on your check-In. Lesley is one of our key team member who has...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$92 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$92 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (50)
Room & Suite (53)
Dining (6)
Business Centre & Event Rooms (6)
Questions & Answers
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Nicholas P
12 March 2018|
Answer
Response from RougemontExeter | Property representative |
HI Nicholas We advertise on all websites that we have function rooms at the Hotel, however we cannot (just the same as all other properties) list which days functions will occur. There is normally signs at reception... More
-2
Votes
elsies1
21 February 2018|
Answer
Response from RougemontExeter | Property representative |
HI Lesley Please can you email the Hotel direct so that they will be able to respond directly.
0
Votes
Summerlok
7 October 2017|
AnswerShow all 4 answers
Response from RougemontExeter | Property representative |
Hi Summerlok We do have an accessible room which can be made up as a twin - this can be accessed via a lift and has no stairs. Please contact the Hotel reservations team on 01392 254 982 to make a booking.
2
Votes
Room Tips
"ask if you want a quiet room. The privilege rooms are worth having."
Read review
"Pay the 'deal' price and don't book direct."
Read review
"dont get evening meal just bed and breakfast"
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"Read my review. All rooms seem good.We did have issues but staff resolved them."
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