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    Mercure Exeter Southgate Hotel

    Southernhay East, Exeter EX1 1QF, England
    011 44 1392 690532
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    05/02/2018 06/02/2018
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    US$118
    US$101
    SAVE US$17
    US$104
    US$103
    Traveller (197)
    Room & Suite (103)
    Dining (31)
    Overview
    • Excellent37%
    • Very good42%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    5 Feb6 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,113)
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    511 - 515 of 2,035 reviews

    Reviewed 27 March 2016

    Stayed here when we were going to the rugby. Made very welcome on arrival, no problem that the rest of our party would be arriving very late that night. Rooms clean and quiet, well stocked bathroom. The extractor fan didnt work (which made for steamy...More

    Thank tpage57
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 29 March 2016

    Dear tpage57, Thank you for your recent review and feedback which is appreciated. I'm pleased you had a great stay with us and we were able to restore your confidence in Mercure in the UK. I will certainly follow up with the points you raise...More

    Reviewed 27 March 2016

    The hotel is a short walk from the city centre and about 10mins by taxi from Exeter St David's train station. Our Priviege room was comfortable and clean. My only slight complaint was there was no bath. Like many hotels these days - just a...More

    Thank Andrew P
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 29 March 2016

    Dear Andrew P, Thank you for your recent review and feedback which is greatly appreciated. I was delighted to read you had a good weekend with and we hope we can welcome you back again in the near future. Kind Regards, David Hayden General Manager

    Reviewed 23 March 2016

    Staff very welcoming, pleasant rooms, great breakfast, our requests were met and we enjoyed the spa and pool. Will return again soon can't wait. also cleaning staff were great and all staff greeted guest with morning, hello etc. Well done to all and thank you

    Review collected in partnership with Accorhotels.com
    Thank 649timothyh
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 24 March 2016

    Dear 649timothyh, Thank you for your review and feedback which is certainly appreicated. I'm delighted you had a great stay with us and enjoyed the facilities and our service. We look forward to welcoming you back soon. Kind Regards, David Hayden General Manager

    Reviewed 23 March 2016

    I'd rate this hotel as average. Nothing really stood out over the cheaper options. I also couldn't believe I had to pay extra to park my car £12 is a lot when you've already paid over £100 for a room. I don't think I'd return.More

    Review collected in partnership with Accorhotels.com
    Thank Paul S
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 24 March 2016

    Dear Paul S, Thank you for our review and feedback which is appreciated. Please accept my apologies you did not get the experience I know we are capable of delivering and to which many of our guest reviews testify. We have always charged for car...More

    Reviewed 22 March 2016 via mobile

    I stayed here on business and was pleasantly surprised. It is located within 10-15 minutes walk of the Cathedral area. The hotel benefits from private car parking along with street parking outside. As soon as you walk in you notice the decor is to a...More

    Thank Darby2105
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 23 March 2016

    Dear Darby2105, Thank you for your recent review and feedback which is greatly appreciated. I'm delighted you had an excellent stay with us and will be pleased to share your comments with the team who I know will be encouraged by this. I hope we...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$96 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Exeter
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Accorhotels.com, Hotels.com, Expedia, Travelocity, Orbitz, Priceline, HotelQuickly, TripOnline SA, getaroom.com, Cancelon and Evoline ltd so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Devon >
    • Exeter
    • Also Known As
    • Accor Southgate Exeter ,
    • Mercure Exeter Southgate Hotel Devon
    Add Photo Photos
    Traveller (197)
    Room & Suite (103)
    Dining (31)
    Pool & Beach (2)
    Hotel & Grounds (177)
    Bathroom (33)
    Business Centre & Event Rooms (6)
    Nearby
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    Ask a question
    Questions & Answers
    beachbum5597
    1 December 2017|
    AnswerShow all 3 answers
    Response from Nicholas C | Property representative |
    Hello, Yes, we do allow dogs for a £15 per night cleaning charge. Dogs are allowed in rooms only and not in food and beverage service areas and must not be left unattended. Many thanks.
    0
    Votes
    Gerry B
    13 November 2017|
    Answer
    Response from Nicholas C | Property representative |
    Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
    1
    Vote
    William T
    21 October 2017|
    AnswerShow all 3 answers
    Response from Nicholas C | Property representative |
    Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
    0
    Votes
    Room Tips
    "Book direct and get a better room than using booking sites"
    Read review
    "Previlige Room 145, really quiet."
    Read review
    "Privilege rooms have bath robessoft drinks so nice to have"
    Read review
    "Choose i higher floor room always a good idea for peace and quiet."
    Read review
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