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The City Gate Hotel

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Traveller (75)
Room & Suite (26)
Dining (6)
Overview
  • Excellent40%
  • Very good33%
  • Average13%
  • Poor9%
  • Terrible5%
Travellers talk about
“fudge”(18 reviews)
“beer garden”(19 reviews)
“the pub”(35 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (287)
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276 results
Traveller rating
105
91
37
26
17
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LanguageEnglish
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105
91
37
26
17
Show reviews that mention
All reviewsfudgebeer gardenthe pubcomplimentary portnext morningboutique hotelno liftgreat bathroomsky tvcentral locationdouble glazingnespresso machinefew minutes walka great nights sleepfantastic staycentre of townpoached eggs
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1 - 5 of 276 reviews
Reviewed 2 weeks ago via mobile

Booked city gate hotel for a hen party and asked to have a specific area which we were given. We were able to head to the hotel early and put up decorations and were also given a box of blankets for us to use. During...More

Thank Megan D
Response from City Gate E, Manager at The City Gate HotelResponded 3 days ago

Hello Megan D, I hope you are well. Thank you so much for your lovely review, I will ensure your kind comments are passed back to our team. You were all a pleasure to work with and we wish you all the best on the...More

Reviewed 3 weeks ago via mobile

I arrived here after a really long day of travelling and meetings. I was welcomed the second I walked in the door and was taken to reception. The lady was really friendly and was asking about my day. The next lady at reception was extremely...More

Thank Laurie H
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 2 weeks ago

Hello Laurie H, I would like to personally thank you for taking the time to review your recent experience at The City Gate. We strive every day to ensure our guests have a wonderful, relaxing experience at our hotel and it is extremely encouraging for...More

Reviewed 4 weeks ago

We booked in advance with special requests as it was a special occasion. We arrived at 2pm, nobody was at the hotel reception and nobody answered the phone. After a long journey and long walk , we went into the bar to find somebody to...More

Thank Birdymoo84
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 2 weeks ago

Hello Birdymoo84, Thank you for taking the time to review your recent visit to the City Gate and I am very sorry that we did not meet your expectations or live up to our own high standards. We want you to know that we value...More

Reviewed 25 June 2018 via mobile

Stayed room 11 (top floor corner with South East aspect). I think the rooms facing the back (west) would be very quiet. Helpful and professional reception staff. Very comfortable bed, great shower and nice decor. After a dreadful AirBnB experience (nasty hosts abound it seems...More

Thank KKT2604
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 25 June 2018

Hello KKT2604, I hope you enjoyed the sunny weather this weekend! I would like to personally thank you for taking the time to review your recent experience at The City Gate. We strive every day to ensure our guests have a wonderful, relaxing experience at...More

Reviewed 11 June 2018

We visited City Gate as a family for 2 nights. The hotel experience was first rate, the rooms beautifully furnished, clean and an extremely comfortable bed. Lovely little touches like Nespresso machine and fresh milk in the fridge for your tea and coffee. Reception staff...More

Thank Kipsmum
Response from City_Gate_Exeter, Manager at The City Gate HotelResponded 25 June 2018

Hello Kipsmum, I hope you are well and had a lovely weekend. Thank you for taking the time to review your recent visit to the City Gate and I am very sorry that we did not meet your expectations or live up to our own...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$120 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Exeter
Room types
Non-Smoking Rooms
Details
Price range
US$120 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Exeter
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (75)
Room & Suite (26)
Dining (6)
Questions & Answers
Ask a question
Laura L
11 April 2018|
AnswerShow all 4 answers
Response from Katherine J | Reviewed this property |
It doesn’t have designated parking but the multi storey car park that we used is just opposite and really reasonably priced.
1
Vote
Cheltchappy
11 March 2018|
AnswerShow all 2 answers
Response from CambridgeshireBots | Reviewed this property |
Yes, no problem!
0
Votes
Steve K
25 May 2017|
AnswerShow all 5 answers
Response from Sweething69 |
Yes they are in the beer garden 😀
0
Votes
Room Tips
"Don't stay in room 16!!"
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"Try asking for rooms further away from the bar - in the summer I can imagine the beer garden being quite..."
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"Even though the Hotel was very busy with parties, we didn’t have any noise travelling up to our rooms.."
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"From reports, all rooms are of equal very high standard."
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