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Elfordleigh Hotel

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Elfordleigh Hotel
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402 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Exeter, United Kingdom
Reviewed 1 May 2016

on arrival was given an abundance of salmon sandwiches which wasn't to everyone's taste when I asked the hotel's director who was serving us if there was any other sandwich option was told that's what we do here. He begrudgingly went and had some ham sandwiches made which were served about half an hour later. This director got all our...

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Helpful?
Thank sueburke73
mikel462, General Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your review.( I have replied the same as to your colleague.) We always take on board customer comments and learn from them. But on this occasion we feel your comments are not justifiable. On reflection we feel that your group booked the wrong kind of break, our spa breaks are meant to be calming and...

Reviewed 25 April 2016 via mobile

If your going to this hotel for a hen party don't bother.hotel staff very unhelpfully. Had a pedicure and could have done better myself.any area was told to keep noise done and we were only talking. Food took ages to come.asked to arrange for taxi to go into Plymouth for 7 people. I taxi arrived .could only take 3.disaster. ladies...

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Helpful?
Thank Pauline R
mikel462, General Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your review.( I have replied the same as to your colleague.) We always take on board customer comments and learn from them. But on this occasion we feel your comments are not justifiable. On reflection we feel that your group booked the wrong kind of break, our spa breaks are meant to be calming and...

, England, United Kingdom
Reviewed 24 April 2016 via mobile

Stayed here for a relax before going to Dartmoor Zoo. Pool facilities were good with sauna and steam room being re-opened in the morning of out stay. We got put in a recently refurbished room which was a nice touch.staff very friendly. Food was to a acceptable hotel standard. With a nice breakfast. Would stay again. Nice american couple went...

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Helpful?
Thank James S
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments, I shall pass these on to all the team. The Elfordleigh is an excellent base for staying if you are touring Devon and Cornwall as we are close to many attractions like Dartmoor Zoo. We do hope that if you are in the area later in the year that you choose to...

Lichfield, England, United Kingdom
Reviewed 13 April 2016

Although generally clean and tidy, this is clearly a "Tired" Hotel. A fact that has been recognised by the owners as there is a refurbishment programme in place. However, it appeared that most (if not all) of the workmen were staying at the hotel, as in the evening there was a constant stream of workmen, in their dirty clothes, coming...

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Helpful?
Thank Michael P
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your review although I must comment that I find your comment about our other guests at Breakfast quite rude. I can assure you that our builders do not use our breakfast room to take breakfast. Our workmen do not go into the kitchen to get food but do use the staff areas to move around...

Exeter, United Kingdom
Reviewed 11 April 2016 via mobile

We stayed at the hotel for a hen party. We booked the unwind and relax package. When we arrived they knew we were part of the hen party (people had booked seperately). Staff around the hotel also knew we were a hen party and were very welcoming. Our rooms had been newly refurbished, they were clean and spacious. They had...

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Helpful?
Thank Helen L
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your many kind comments, the team have been working very hard to ensure our guests have not been affected by the many projects going on at the hotel. I am pleased to read that you found our refurbished rooms to your liking. We all hope you enjoy the wedding day as much as you enjoyed...

Nottingham
Reviewed 11 April 2016

Spent the week end at this hotel for a hen party. The hotel and grounds are absolutely beautiful, the staff here could not do enough for us, they were very organised, helpful and accommodating. The spa facilities were so clean, and the therapist Hannah was brilliant at her job, Could not fault a single thing apart from having to leave.

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Helpful?
Thank smiley14
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments, I will ensure the whole team are made aware of your review. We are spending a considerable amount of time and effort to refurbish all areas of the Hotel. Myself and the Team have been working very hard to ensure minimum impact on our customers during this process. I do hope you...

Ivybridge, United Kingdom
Reviewed 8 April 2016

Purcahsed two tranquility Spa's. Have constantly tried booking however they decided to fix the spaa during Easter Break meaning we could not book in for our paid for Spa day again! staff are unprofessional and did nit seem to care about customers with flipant comment like ' well at least we let you know the sauna is broken, we could've...

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Helpful?
Thank Triple_J76
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, I am sorry that you feel let down by the way the you were treated by my team. This was actually planned maintenance to refurbish the sauna and steam room so we would not take any bookings for these dates to ensure our customers would not be disappointed with there visit. I am pleased to say the sauna...

Santiago Metropolitan Region, Chile
Reviewed 3 April 2016

I went up to my room (Carnoustie, 29) after a long trip and upon entring noticed an odour of dampness, cheesiness. Assuming it was my feet after the long drive I took a shower and went to dinner. In fairness, the dinner was good. On returning the smell was still there but I couldn't track it down, and being dog...

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Helpful?
Thank Alistair M
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Please accept my sincere apologies, the head housekeeper would also like to apologise. This obviously should not of happened, we now have put measures in place to ensure this will not happen again. I am sorry to read that the offer of a complimentary room would not tempt you back to the Elfordleigh. If you do change your...

Sutton Coldfield
Reviewed 2 April 2016

We had an excellent stay for 2 days to celebrate my Birthday. We stayed in Room 1 (The Belfry) which was huge by any standards and a massive en-suite too with both bath and separate shower. The leisure facilities looked OK but the steam room that would have interested me was broken and has been for some time looking at...

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Helpful?
Thank Delboy1948
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, I am pleased to read that you enjoyed our facilities at the Elfordleigh. The steam room and sauna have now been refurbished and are fully operational. We hope to see you soon, so you can relax in our refurbished lounge. Take Care Mike Lee General Manager

Middlesbrough, United Kingdom
Reviewed 1 April 2016

The room was big and clean. The bathroom was just too much of the same tile. The staff were friendly and to a degree helpful. There were no two pin (euro) sockets. There were a reasonable selection of channels on the TV but the screen is too small to be seen from the bed. The wi-fi was non-existent and I...

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Helpful?
Thank Tom B
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to review Elfordleigh Hotel Golf Leisure, I am sorry we did not meet some of your expectations. We are looking for alternatives to solve our signal strength but being in the countryside our choices are limited. Our refurbishment programme is in full swing and hope to complete soon. We do hope you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
For that somewhere truly extra special, why look anywhere else? You are warmly invited to relax, unwind and saviour the unique atmosphere that is, the Elfordleigh. Set within spectacular South Devon countryside, yet only minutes away from the main A38, Devon Expressway and the heart of Plymouth, the Elfordleigh offers the perfect location whether your visit be business or pleasure. At Elfordleigh we pride ourselves on offering the finest food and wines. At the very heart of the hotel is the spacious and comfortable Brasserie serving light meals and tempting snacks throughout the day. Enjoy the splendid views from the Brasserie Terrace. Just a step or two away is the classically styled Churchill's Restaurant. With its adjoining airy conservatory, this elegant restaurant provides the perfect setting for fine dining, with menus to suit even the most discerning palettes. All residents have free use of the leisure centre, which includes a fully equipped gym, indoor swimming pool, sauna, steam room and jacuzzi. ... more   less 

Additional Information about Elfordleigh Hotel

Address: Elfordleigh Colebrook, Plymouth PL7 5EB, England
Region: United Kingdom > England > Devon > Plymouth
Price Range: $117 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elfordleigh Hotel 3*
Number of rooms: 34
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Also Known As:
Elfordleigh Hotel Plymouth
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Questions & Answers

Here's what travellers have asked, with answers from Elfordleigh Hotel staff and other travellers.
3 questions
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Belfast, United Kingdom
1 month ago

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Questions? Get answers from Elfordleigh Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles lindkaa, 8 Dec 2016 | Read review
“has spa and golf course”
 of 5 bubbles 70Maddy, 3 Dec 2016 | Read review
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 of 5 bubbles cecilmagovern, 26 Nov 2016 | Read review
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 of 5 bubbles 9CaroleB, 9 Nov 2016 | Read review
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