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We were in Torquay for a 5 day break and were not stopping at The Kistor however we looked at the Tourist literature ( as you do ) for other places or deals to be had. I was taken by a fullpage advert in Whats...More
Response from bingoace, Manager at Hotel KistorResponded 15 June 2010
I am very sorry that you received such a negative answer to your request for a Cream Tea. It is quite certain that we need to spend a little more time training some of our staff with regard to customer service.
It is true we...More
This hotel is truely amazing from the minute you arrive the staff make you feel so welcome,we have four children and they where trulely looked after,they love the swimming pool,pool table,and the fact they can join in the activities in the evenings. this hotel is...More
Response from bingoace, Manager at Hotel KistorResponded 7 June 2010
Thank you so much for this review. It must be said that you were a pleasure to have in the hotel.
So nice to have such polite children here. I am only sorry you missed out on the £400 jackpot bingo prize. We too can't...More
This is such a lovely hotel. Clean,friendly and the food was amazing.All the staff were so helpful and nothing was too much trouble. The only thing I would say was to prepare yourself for the size of the meals,they're huge and very tasty...be prepared to...More
Response from bingoace, Manager at Hotel KistorResponded 20 May 2010
Praise indeed! Thank you so much for your kind remarks. We do endeavor to provide the very best we can for our guests and remarks like this make it all worth while. We all look forward to your early return.
We are just back from a very enjoyable five day holiday with Gee Vee. The food was very good and the waiter service excellent. The entertainment was very good and Peter/Jethro could make a living from comedy should the hotel industry suddenly come to a...More
Response from bingoace, Manager at Hotel KistorResponded 13 May 2010
I am pleased that you had a good holiday with us and thank you for taking time to tell us via Trip Advisor.
Thank you for telling me about the bed as they have recently been replaced and the beds are about the only thing...More