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Abbey Lawn Hotel

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#65 of 89 Hotels in Torquay
Certificate of Excellence
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1 room 2 adults 0 children
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Abbey Lawn Hotel
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179 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Reviewed 3 days ago NEWvia mobile

Don't stay at this hotel unless you want to get bitten by bed bugs! Informed management and they just made excuses! Changed rooms and still had bed bugs in the next room! Vile!! On top of that the food was inadequate too! Tiny portions and not at all nice!

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Helpful?
Thank Donna T
Holdsworth-Hotels, Manager at Abbey Lawn Hotel, responded to this review

Dear Donna T Many thanks for your review, all feedback whether good or otherwise is always gratefully received and acted upon. As you may be aware from recent articles in national newspapers bedbugs are unfortunately on the increase, with Rentokil highlighting this as a consequence of increased levels of travel. The NHS website states that ‘it can be difficult to...

Weaverham, England, United Kingdom
Reviewed 2 weeks ago via mobile

Hotel was clean & tidy but bedrooms not as modern as some others there so it's pot luck which room you got . Food was reasonable , but not as good as Ocean View on Isle of White Tour, our waiter John however was excellent & could not be faulted, an asset to the hotel. Entertainment great. However there was...

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Helpful?
Thank Maxine S
Holdsworth-Hotels, Manager at Abbey Lawn Hotel, responded to this review

Dear Maxine S Many thanks for your kind review, we are constantly striving to improve the guest experience and your response is very helpful to us. We are in the process of a rolling refurbishment program, having refurbished 40 bathrooms and bedrooms in January 2017. I am sorry you were not allocated one of our new room, they are in...

Harrogate, United Kingdom
Reviewed 3 weeks ago

This was a five day break for us and we really enjoyed it. The hotel is owned and run by Robinsons and so it was a very reasonable holiday. The hotel is a bit dated but is clean and the food is good. The staff are all very professional and helpful. The rooms are well maintained. The beach is a...

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3Thank sandra w
Holdsworth-Hotels, Manager at Abbey Lawn Hotel, responded to this review

Dear Sandra W Many thanks for your kind review, we are constantly striving to improve the guest experience and your response is very helpful to us. We will of course pass on your comments to the management and staff at the hotel and we are sure your comments will spur them on to ensure that this standard continues. We would...

Rowsley, United Kingdom
Reviewed 4 weeks ago via mobile

We came here for a very short break , and unfortunately we was very disappointed with the standard of food , it was very poor , portions very small and breakfast you had a choice of fruit juice or cereal you couldn't have bothwe even asked for an extra bread roll with soup and they said no!! We couldn't have...

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Helpful?
1Thank Molliemarsden
Holdsworth-Hotels, Manager at Abbey Lawn Hotel, responded to this review

Many thanks for your review, we were most concerned to see your comments regarding the food and we will answer your comments below: The chefs have been with the hotel for 2 years now and we are constantly working with them to ensure that our standards are met at all times and we will be looking at other guest reviews...

Trowbridge, England, United Kingdom
Reviewed 21 February 2017

Thank you to all at Abbey Lawn hotel. Friendly hotel with good entertainment. Very clean and comfortable. The food was really good and an available optional menu with a subsidy if you wanted to upgrade from your package price or taste. I didn't need to as I was really happy with the choice available. An overall happy experience and would...

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2Thank Rachel T
Holdsworth-Hotels, Manager at Abbey Lawn Hotel, responded to this review

Many thanks for your kind review, we are constantly striving to improve the guest experience and your response is very helpful to us.

Staffordshire, United Kingdom
Reviewed 20 February 2017

On 13th February we went with Robinsons coach holidays to Torquay, Abbey Lawn Hotel. This hotel was very clean, comfy, food was acceptable but could be better. Entertainment each evening was good, staff all very friendly. Considering the time of the year, most places of interest were open.

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1Thank Sheila A
Holdsworth-Hotels, Manager at Abbey Lawn Hotel, responded to this review

Many thanks for your kind review, we are constantly striving to improve the guest experience and your response is very helpful to us. We will however review the food offering to ensure that it meets the standards that we and our guests expect.

stockport
Reviewed 24 January 2017

My wife and I have been on many coach holidays to the beautiful West Country, 18 plus from memory, consequently think we have enough experience to comment on this hotel. Firstly you have to accept that it will probably double your costs if you choose to go away at Christmas. After all, the staff are giving up their Christmas to...

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Thank WanderlustStockport
Holdsworth-Hotels, Manager at Abbey Lawn Hotel, responded to this review

Many thanks for leaving a review following your Christmas Break with Robinsons Holidays at our Abbey Lawn Hotel in Torquay. I will answer your main comments on a point by point basis, firstly I can only apologise if your bedroom was missed by the housekeeping department on Christmas Day, I am sure this was an oversight and equally sure that...

Isle of Wight, United Kingdom
Reviewed 20 January 2017

Many of our friends have been recommending the Abbey Lawn to us for a long time: we finally decided to book for the end of last year and wondered why we hadn't sooner!!! the staff here cannot do enough for you, food is delicious with lots of choice. We had a room with a view of the sea, with a...

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2Thank kerryellenn
Birmingham, United Kingdom
Reviewed 19 September 2016

Staff quite helpful but not the manager, food 1st 2 days dreadful, got better but still not good - Chilled breakfast juice which was stored in cartons on waiters table all the time was quite warm served in the smallest glass you could think of and if you had that you are not allowed cereal as well Evening food lacked...

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1Thank nexttolisa
Manchester, United Kingdom
Reviewed 3 August 2016

The room was no better than expected havin bin on a robinsons tour before. Food ok. Entertainment poor. Whilst here last week l was taken ill. Very ill. My travel companion asked reception to call an ambulance and was told the hotel couldn't do that but would call a taxi for my transportation to a and e. After a very...

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3Thank cassimmons
Holdsworth-Hotels, Manager at Abbey Lawn Hotel, responded to this review

Thank you very much for your comments, I am sorry that the entertainment did not meet your expectations. Our hotel group prides itself on the care and consideration given to all of our guests, we have always felt that we go the extra mile with guests welfare and at no time would our management refuse to assist with a medical...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Services
  • Free Parking
  • Breakfast included

Additional Information about Abbey Lawn Hotel

Address: Scarborough Road, Torquay TQ2 5UQ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $66 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Abbey Lawn Hotel 3*
Number of rooms: 60
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Also Known As:
Abbey Lawn Hotel Torquay, Devon
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Questions & Answers

Here's what travellers have asked, with answers from Abbey Lawn Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the sea are better”
 of 5 bubbles 732sandraw, 5 Mar 2017 | Read review
“I would always recommend a premier room.”
 of 5 bubbles 236sheilaa, 19 Feb 2017 | Read review
“Suggest you stay somewhere else.”
 of 5 bubbles WanderlustStockport, 24 Jan 2017 | Read review
“Plagued by seagulls who wake you at 4 in morning. Avoid top floor .”
 of 5 bubbles cassimmons, 3 Aug 2016 | Read review
“Room 120 was extremely noisy when entertainment was on,”
 of 5 bubbles Thelby2014, 1 Aug 2016 | Read review
5 of 5