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TLH Carlton Hotel

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#26 of 89 Hotels in Torquay
Certificate of Excellence
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1 room 2 adults 0 children
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TLH Carlton Hotel
TLH Carlton Hotel
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571 Reviews from our TripAdvisor Community

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Showing 568: English reviews
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North Lancing Sussex
Reviewed yesterday NEW

We have just returned from a fantastic 4 night dance break hosted by James and Claire Taplin. Dance lessons and evening dances were brilliant. Hotel as you would expect from a building over 100 years old clean and tidy with bags of character. The food is very good and plentiful. Staff are all excellent and very friendly. Bar prices not...

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Helpful?
Thank Stephen666
Mid Glam
Reviewed 1 week ago via mobile

Nice hotel in need of upgrade shabby rooms but clean and everything you need for a short break. Hotel grounds and facilities very good for families and couples . This hotel could be amazing place if the money was there for refurb. would I return yes

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Helpful?
Thank delaineg3
Luke F, Manager at TLH Carlton Hotel, responded to this review

Many thanks for taking the time to review your stay with us. Regarding the appearance of the rooms, we have an on-going maintenance programme that we are working through to ensure that all rooms and public areas are to the standards that we expect. It's great to know that you used some of our leisure facilities and enjoyed the time...

Launceston, United Kingdom
Reviewed 1 week ago

As the bowls group had been to The Carlton before, the organiser received an offer we couldn't refuse so off we all went. The hotel was better than our last visit having been updated. Our weekend was very good, the food, staff and surroundings were excellent. There is much to do I the area and I would certainly recommend it.

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Thank Christine E
Luke F, Manager at TLH Carlton Hotel, responded to this review

Thank you for posting your complimentary review of your recent stay with us, I was pleased to read that we exceeded your past expectations on this occasion and I will certainly be sharing your comments with the team who do enjoy hearing that their efforts are appreciated, we look forward to welcoming you back in the not too distant future.

Reviewed 1 week ago via mobile

I have never rated anywhere near the coast in England as even good, they are 'what they are'. We seem to have to accept that for the location in England. We stayed here for 7 days/6 nights for work/leisure. From the moment we arrived here the exceptionally friendly staff welcomed us and chatted to my 2 yr old about all...

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Helpful?
Thank Niky S
Luke F, Manager at TLH Carlton Hotel, responded to this review

Thank you for taking the time to post the fantastic review regarding your latest stay here at the Carlton Hotel. It's great to hear that you have used many of our wonderful facilities and enjoy the quality of our food and comfort of our rooms. I will certainly be sharing your comments with the team who do enjoy hearing that...

London, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel was great. Large rooms. Meals were excellent. Plenty of activities for the retired during the day plus bingo every evening and a sort of cabaret show. Cabs are very cheap us use and there are busses that accept travel cards (60). Great getaway any time of year.

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Thank 121margaretp1
Strathaven, United Kingdom
Reviewed 4 weeks ago

On-line this hotel looked like it would be ideal for purpose as it was a short walk from the business venue and had a full spa to relax in after a 450 mile drive. First issue was car park which had all of the spaces (very tight) anywhere close to entrance reserved with antiquated stands for anything up to 5...

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Thank Andy A
London, United Kingdom
Reviewed 18 March 2017 via mobile

Food was lovely and service excellent. Only down side is the disco was so loud tonight no matter whether you wanted to sleep you have no chance until it finishes at 2am!!! The floor is even vibrating which I'm surprised they don't turn it down slightly after 1am!!!!

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Thank katherine d
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Katherine, Many thanks for your review, great to hear you enjoyed the food and service provided in our restaurant. Sorry to hear that the function that took place during your stay did not finish at the agreed time and kept you awake, I have passed this onto our functions manager to ensure this does not happen during future events....

Cardiff, United Kingdom
Reviewed 3 March 2017 via mobile

View from our particular room wasn't great (just into the street), but views from most public/outdoor areas of the hotel are stunning. Room was cramped, and not in a great condition, but still fairly clean and tidy. En suite bathroom, with bath, but quite "bijou". Corridors in the hotel weren't thoroughly cleaned. Also, very higgledy-piggledy stair cases and wonky floorboards...

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Helpful?
Thank gracie-ab97
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Gracie-ab97, Many thanks for taking the time to review your stay with us. Regarding the appearance of the room and corridor areas, we have an on-going maintenance programme that we are working through to ensure that all rooms and public areas are to the standards that we expect. It's great to hear that you enjoyed your food and in...

wye valley
Reviewed 1 March 2017

Just returned from a week of bowls expertly organised by Colin of the Goytre club.A well run busy hotel,with a good restaurant and facilities,the pool we used a few times and it was never busy in spite of lots of children enjoying half term holidays.The leisure complex is shared with four hotels and although some parts are like a rabbit...

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Thank Trevor W
Sheffield, United Kingdom
Reviewed 25 February 2017 via mobile

Returned to this hotel after coming the previous year. Enjoyed everything about this hotel and would definitely recommend. The only niggle I have ,however, is that even though this was half term week For lots of schools (there were lots of children in the hotel) , there was very little nightly entertainment for them . Everything seemed to revolve around...

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Helpful?
Thank Ruth2223

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more   less 

Additional Information about TLH Carlton Hotel

Address: Falkland Road, Torquay TQ2 5JJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $131 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TLH Carlton Hotel 3*
Number of rooms: 65
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Also Known As:
TLH Carlton Hotel Torquay, Devon
Hotel Style:
#4 Spa Hotel in Torquay
#20 Family Hotel in Torquay
#35 Romantic Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from TLH Carlton Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful views in the riviera front facing rooms”
traceydowler, 22 Jan 2017 | Read review
“Room where you can fully open windows as the heat is uncomfortable,air con would be nice but it is a three star .”
jgo001, 17 Jan 2017 | Read review
“Don't be put off by us saying average our first night was very quiet just unlucky”
681elainep, 30 Nov 2016 | Read review
“We were on floor 2, room very quiet, last time we were pool view but near an outlet fan on level 1 which was much noisier.”
dickins0nf, 25 Oct 2016 | Read review
“206 was good”
320brynh, 9 Oct 2016 | Read review
5 of 5