Welcome to Braddon Hall Hotel, your Torquay “home away from home.” Braddon Hall Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
For those interested in checking out popular landmarks while visiting Torquay, Braddon Hall Hotel is located a short distance from Riviera Life Church (0.0 mi) and English Riviera Wheel (0.4 mi).
Braddon Hall Hotel offers guests an array of room amenities including a flat screen TV, and getting online is possible, as free wifi is available.
The hotel offers outdoor furniture, baggage storage, and a sun terrace, to make your visit even more pleasant. The property also features free breakfast. Guests arriving by vehicle have access to free parking.
While you’re here, be sure to check out some of the Mexican restaurants, including Las Iguanas Torquay and Jingles, all of which are a short distance from Braddon Hall Hotel.
Looking to explore? Then look no further than Babbacombe (0.9 mi) and Kents Cavern (0.7 mi), which are some popular Torquay attractions – all conveniently located within walking distance of the hotel.
Braddon Hall Hotel puts the best of Torquay at your fingertips, making your stay both relaxing and enjoyable.
Stayed here for 1 night. When booking it asked us what time we were arriving so we chose 11am thinking that must have been check in time, we were gravely wrong. When arriving at the hotel we were greeted by a ‘wish’ version of stone cold Steve Austin, he barked at us that check in was not until 3pm. however, after we showed him the booking error, he allowed us to place our bags securely inside, while we explored Torquay for the day. When we came back at 3pm, he was most courteous, almost like he had a bollocking from the wife to do so. He was most helpful explaining entering and exiting the building. His temper only boiling over when we asked if he needed to know how we liked our eggs to which he replied “you get them fried and if you don’t like it don’t eat it” In the bedroom the room was great value for money barring the water pressure on the shower not being great and a mishap where the tap fell off. Not very spacious though, you couldn’t swing a cat around, but our fault because we could have booked a bigger room. Bed was comfortable and had a great nights sleep. After spending the night in Torquay, and having dinner and cocktails we arrived back at the hotel around 11pm-12am, used the passcode on the door to enter which was very straight forward. There was no one on reception as expected. As we walked through the hallway to the stairs we noticed that the owner was in the bar area with the tv on, asleep on the sofa with a beer in his hand, after the lounge being locked all day. Then breakfast arrived, it was plentiful, good sausages and bacon, cooked very well, and also a good tasting cuppa to go with. Would just have liked more choice of cereals and maybe some fruit juices, however we were full after eating breakfast. Unfortunately, some poor lady and her husband didn’t get the memo about having set seats and sat at the wrong table. Whilst the hostess kindly explained why the seating was important due to matching room numbers to breakfast orders she made amendments to the seating due to the honest mistake. However when the owner got whiff of this all hell broke loose. He started bellowing from the kitchen about how people need to follow the rules to which the room went silent, followed by a Charge into the room at which he began to berate the couple for their mistake before picking up their items from the table and manually moving it to where they were supposed to be sat whilst continuing to repeat about they need to follow the rules. He returned to the kitchen at which point he shouted to the hostess that they can now only have one slice of toast. Made the atmosphere most awkward and left everyone else either leaving their breakfast or eating as quickly as possible to get out of the firing range. To summarise, it felt as if we were guests in the owners home, but if to wish to enjoy your stay know the rules keep on the owners good side and maybe try addressing any problems you have yourself first aka avoid customer service.…
We arrived 2 hours early to Torquay & as with all hotels we stay in, we thought we’d see about checking in early, or at the very least, parking up & leaving our bags until checkout opened. As we approached the property, we were warned by other early guests that they had tried to check in, but that they were very abruptly told that it opens at 3pm & to find parking elsewhere (despite there being spaces on the incredibly steep and probably not worth making the effort “drive”). As parking was clearly advertised on the booking, we decided to park up on the drive (we almost broke our rear axis getting up). If we were going to drive off, we’d have parked in the local carpark 5 mins away rather than risk a 2nd parking attempt! We parked up & thought it courteous to let the guest house know we’d parked, however we were apprehensive based on the other new guest’s warning. We went to try and speak to someone at the guesthouse but they didn’t seem to be around and there was a note on the locked from door stating check-in opened at 3pm. I phoned the hotel and advised the gentleman I spoke to that I was also a bit concerned as we had left all our bags in the car (as hidden as possible) and someone was very closely watching us when we arrived and took some items out the boot, however I was told he wasn’t around for another half hour & “what was he supposed to do about it…” When we were hovering around the car, waiting to make a decision on what to do regarding our luggage, another guest told us that the owner was about and directed us to a room next to the main entrance that he was in. Again, thinking it would be courteous and we’d be reassured re leaving our car on the drive, all we got was a blanks stare, a shrug of the shoulders, some choice words telling us it wasn’t his problem & a very foul feeling in our stomachs. It was made quite clear that check-in was 3o’clock and he had zero intention to engage with us in any capacity before then. After much deliberation we decided to head out to our booked meal (we were now quite late) and decided to leave the car and bags where they were and enjoy it as best we can. To be honest though, I was quite shocked and very confused as I’ve never been spoken to like that before, never mind by a guesthouse owner or similar that I’m paying to stay at. We just wanted some reassurance/advice… It was also made quite clear to us that we had to check-in BEFORE 6pm, so we hurried back from our meal before we were ready to avoid not having somewhere to stay and being chastised for “inconveniencing” the proprietor again. When we returned I also decided it was best to avoid the owner/manager as I couldn’t bare to be made to feel so anxious or dreadful. Luckily it was not a problem as when we arrived to “check in”, the door was still locked so we called up again. We were provided with the code for the front door lock and our keys were left on the reception desk, along with a list of our names and room numbers. There was also a note on the desk asking for our breakfast orders. We decided not to have anything as it was a Saturday morning and finishing the breakfast slot at 9am on a weekend day is not our idea of a relaxing stay or holiday. It was also a real shame that the lounge area was completely locked up for our duration, and whilst there does appear to be a bar, this certainly wasn’t opened as it was locked in the lounge room. Looking through other reviews, it’s clear to me that the hotel was bought out sometime late last year and since then it seems that the new proprietor seems to run the guesthouse very leanly. Whilst this may work if it’s done correctly, I have never in all my years met anyone who lacks customer service skills as much as this gentleman. He has rules and ideas of how he thinks the guest house should be done (“check in is 3-6pm ONLY”, “write your orders on this paper”, “don’t ask me questions before 3pm”) and his incredibly bad attitude need some real work if he intends to make this a success. Oh - our room had a great view and was quite spacious. Only 2 pillows though and I daren't ask for any more. If you fancy being spoken to like absolute dirt, or you are okay to absolutely obey his ridiculous rules, then it’s probably not a bad stay. We however, will not be recommending this guesthouse to anyone we know, or on here and would recommend you steer clear until the proprietor engages in some customer service training or it’s taken over by a new owner.…
Arriving at the hotel is a bit of a shock to the system as it is very tired - needs a lot of maintenance! The rooms themselves were comfortable and clean, recently painted which made the best of what was there on a budget. Electric shower was just about ok and was clean enough. Bed linen very clean and white so no hiding places but all was good. Highlight was the breakfast - arrived quickly, hot and tasted well with decent ingredients so no compaints there. Parking for a few cars, 5-6 maybe if you are brave enough to drive to the 2nd level - it's very steep with a risk of grounding - overall a pleasant enough stay but the place definitely needs an overhaul. Owner was great, very friendly and helpful.
On arrival, parking was horrifying and outside of hotel looked worn, inside was the same, very sad and old . Our room was a Deluxe King, bed was lovely and clean with white linen, but only two pillows, asked for more, eventually just before bedtime got one extra. Window was held open with a piece of wood, and curtains were hanging off the rails, also the one curtain had to be kept closed or next room looked in! Only one bath towel each for a four night stay, no option for clean ones, as no housekeeping, Shower was a drizzle along with a dirty soap stained shower curtain and a non slip mat that was dirty and had hairs in it! There was a mini fridge that didn’t have any complimentary water but someone’s leftover food left in it. Whilst there, we saw no cleaning of any public/shared rooms and certainly no bedrooms . Plus point, was it’s consistently good full English breakfast , but attricious coffee.…
This has the potential to be a good hotel but the owner is extremely rude and couldn't care about his guests. Rooms are never cleaned, towels not changed, bins not emptied or tea making replenished. Came back one evening hoping for a drink in the lounge. Hotel was in complete darkness and it turned out owner was absent. Another evening he was in the lounge but refused to open the bar (at 10pm). When I complained he became offensive, swearing and using four letter words at myself and wife. As for breakfast if you like a fry up, thats fine, but apart from cheap cornflakes thats it - no fruit, yoghurts. There is no way this is a 4 star hotel.