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John Burton-Race Hotel & Restaurant

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Traveller (71)
Room & Suite (25)
Dining (21)
Overview
  • Excellent43%
  • Very good26%
  • Average15%
  • Poor10%
  • Terrible6%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (102)
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101 results
Traveller rating
41
26
16
11
7
Traveller type
Time of year
LanguageEnglish
41
26
16
11
7
Show reviews that mention
All reviewsgrosvenor hotelrichardson grouprichardson hotelssunday lunchthree course mealindoor poolsun terraceper nightcouldn't faultfantastic locationlounge areastayed for one nightnight staycooked to perfectionfantastic staycooked breakfastcomfortable bed
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1 - 5 of 101 reviews
Reviewed today

Stayed here last week for 1 night. The lady on reception was very helpful and pleasant, even carried my case to our room, 5 stars for her. The rest of the staff were all very helpful and polite. The hotel though does need a refurb,...More

Thank priceys
Reviewed 3 days ago

Nice staff.....smelly room, very run down...not good at all..tried to make a complaint on line....didn’t happen, we didn’t pursue..would rather forget it !...asked the advice of tb3 one male receptionist whilst we there regarding bus routes...he gave us completely the wrong information...not amused...More

2  Thank oilyrag1
Response from Anne-Marie H, Public Relations Manager at John Burton-Race Hotel & RestaurantResponded today

Dear Oilyrag1 Thank you for taking the time to leave a review, I am disappointed to hear that you did not enjoy your stay with us if you would like me to investigate this further for you please do contact me on mme@richardsonhotels.co.uk Kind Regards...More

Reviewed 4 days ago via mobile

We have just returned from spending 3 nights st the John Burton Race Hitel in Torquay. On arrival we received a very friendly welcome. Our very heavy case was carried to our room by the receptionist despite me saying it was heavy and that I’d...More

Thank philhough54
Response from Anne-Marie H, Public Relations Manager at John Burton-Race Hotel & RestaurantResponded today

Dear philhough54 Thank you for your review, we are so glad that you enjoyed your stay with us and enjoyed the food, especially on your 42nd Anniversary (congratulations!) I will pass all the comments on to the team who I'm sure will also be delighted!...More

Reviewed 4 days ago via mobile

Stayed for seven days, lovely and cosy rooms, full English breakfast - selection for everyone. Outside pool and terrace are lovely. Gym was out of order but there was a jacuzzi and indoor pool to accommodate. Most of all, the staff were lovely! Always very...More

Thank Sal_Fire2359
Response from Anne-Marie H, Public Relations Manager at John Burton-Race Hotel & RestaurantResponded today

Dear Kamil1995 Thank you for your review, we are so glad that you enjoyed your stay with us and hope to welcome you again in the future. Kind Regards Anne-Marie Harris

Reviewed 1 week ago

As mentioned in my bio - I am more of a fan of (real) luxury boutique hotels and I knew this was going to be more of a faded, old dowager hotel, very Victorian in age and style. The only negatives would be that it...More

Thank SouthWestLizzie
Response from Anne-Marie H, Public Relations Manager at John Burton-Race Hotel & RestaurantResponded 5 days ago

Dear SouthWestLizzie, Thank you for taking the time to leave us a review, we are delighted that you enjoyed your stay, and we hope to welcome you to stay with us again in the future. Kind Regards Anne-Marie

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$108 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 On the Beach Hotel in Torquay
#33 Romantic Hotel in Torquay
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$108 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 On the Beach Hotel in Torquay
#33 Romantic Hotel in Torquay
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (71)
Room & Suite (25)
Dining (21)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rebecca R
7 July 2018|
AnswerShow all 2 answers
Response from davidcB2049HO | Reviewed this property |
Hello, the hotel accepts dogs if you inform the hotel at the time of booking. There is a charge of £15 per dog per night and the hotel has allocated dog friendly rooms. Dogs are not allowed in the restaurant however they are... More
2
Votes
beginnertoav
11 May 2018|
AnswerShow all 4 answers
Response from Julie A | Property representative |
Hi There, depending on how busy the hotel is you can book a parking space and the reception team will be able to help. Please call 01803-294373 and advise of your expected date and time of arrival so they can check... More
0
Votes
Tristan J
16 January 2018|
AnswerShow all 6 answers
Response from SamanthasDavies | Property representative |
Hi Thank you for getting in touch, we are more than happy to accommodate pets. Please call our central Reservations Team on Freephone 0800 005 2244 who will be happy to check room availability for you. Best Wishes Julie
0
Votes
Room Tips
"My room overlooked the car park and was very quiet."
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"Don’t bother"
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"Choose a room away from the main road and that drain cover!"
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"If you are elderly choose a room on the ground floor with a walk in shower."
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