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The Richwood

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#53 of 89 Hotels in Torquay
Certificate of Excellence
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1 room 2 adults 0 children
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The Richwood
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256 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Dudley, United Kingdom
Reviewed 3 September 2016

The hotel was very dated the décor and everything. The bar shuts at 8.30 pm most people don"t get going till then! The breakfast cost £7.50 each, daylight robbery, one piece of bacon one sausage and a piece of what was supposed to be fried bread an egg and a few beans, a bargain. The fresh orange was just squash,...

1Thank stephenmillard2010
TheRichwood, Owner at The Richwood, responded to this review

I find some of Mr Millard’s comments very offending; nonetheless, we are sorry Mr Millard was not happy. Yes, we noticed that Mr Millard is not a happy man… Most people love our breakfasts. The discerning reader will see that our breakfasts are in fact very popular. Nowhere do we say that we serve fresh orange juice; we serve a...

Reviewed 30 August 2016 via mobile

We all had an amazing stay at the richwood! We couldn't have been made to feel more welcome. The Lebanese food was incredible. Rooms very clean and the pool was immaculate. Loved our stay and would definitely come again 😃

Thank Zapal
TheRichwood, Owner at The Richwood, responded to this review

Thanks for the praise Zapal, it was great having you and your family here!

los bol
Reviewed 20 August 2016

As always Veronica and Saida greeted me like a lost brother lovely clean room swimming pool and Spa spotless Lebanese food was excellent these two ladies are perfect hosts nothing is too much trouble see you soon

Thank dandare1954
TheRichwood, Owner at The Richwood, responded to this review

Lovely seeing you too, Dandare! Stay as sweet as you are!

Torquay, United Kingdom
Reviewed 18 August 2016 via mobile

One of the most beautiful place we ever been in United Kingdom . Super services Excellent stuff very friendly and helpful We really had an awesome time everything was just amazing Even the SPA was beautiful :-) 😍😍 Diffidently coming back soon Thank you

Thank karimovic1234
TheRichwood, Owner at The Richwood, responded to this review

We enjoyed your stay too! Looking forward to the next time!

Inverness, United Kingdom
Reviewed 16 July 2016 via mobile

Would normally not comment on a bad stay, but this was an exception, the owners were quite simply the most arrogant and obnoxious people i have ever met,, we had several issues during our stay , but all we got back from the dreadful owner was " well go somewhere else"... . Totally deluded about their filthy hovel, this shud...

12Thank Fozza1965
TheRichwood, Owner at The Richwood, responded to this review

We had no guests from Inverness and no families visiting in April. The Richwood does not recognise this booking, this is a fake review.

Newcastle-under-Lyme, United Kingdom
Reviewed 3 July 2016

Only stayed a couple of days, but was impressed with the décor, comfort and friendliness. Made to feel welcome as soon as we walked in. Breakfast is served at a very civilised 9am to 10am. Would stay again.

Thank Peter H
TheRichwood, Owner at The Richwood, responded to this review

Happy that you were comfortable with us at the Richwood, we enjoyed having you here!

Reviewed 30 June 2016 via mobile

Writing this review on behalf of my in-laws who recently stayed here with their friends. They had nothing but nice thing to say about this hotel. The owners were very friendly and helpful. They described that the rooms were small but lovely and hold their purpose. They had a light breakfast in the hotel which was included In their booking...

Thank Suziprice
TheRichwood, Owner at The Richwood, responded to this review

We are content that Suzi's in-laws enjoyed their stay the Richood and would be happy to be able to greet them again!

Reviewed 24 June 2016 via mobile

So the wife and I booked our stay in the Richwood through a Go Groupie voucher. Arriving at the hotel (BB)we were greated by the owners who appeared to be welcoming and professional. We were "told " where our room was and sent on our way. Our room was small, not compact or beju just bloody small. A very good...

8Thank bombomCardiff
TheRichwood, Owner at The Richwood, responded to this review

So we are really sorry that bombomCardiff were not happy with their stay. In our defense: the GoGroopie deal - and our personal confirmation of booking - stated the following quite clearly: 1) the deal was for a SMALL standard room, (pets not allowed, so no cat!), they could have upgraded on booking but chose not to; 2) the deal...

Bournemouth, United Kingdom
Reviewed 10 June 2016

Very deceptive picture on this site, it looks like an upmarket Mediterranean hotel . From the front it looks like what it really is which is a very tired and disappointing place to stay. The other people who have posted good reviews must have stayed somewhere else to us. The two ladies who run it are pleasant enough but seem...

31Thank Alan H
TheRichwood, Owner at The Richwood, responded to this review

OMG, what can one say about such a review? We feel very sorry for this sad gentleman who is quite obviously not happy with his life generally. It is unfortunate that he did not enjoy his cheap Groupon deal or his stay at the Richwood. He obviously did not like Torquay either. Shame… We must underline, once again, that the...

Cardiff, United Kingdom
Reviewed 2 June 2016

Veronica and Saeeda were lovely, felt like we were visiting friends! The food was good, atmosphere relaxing, we even had a dip in the pool, very clean and refreshing! The mezze was great. Thanks for a lovely weekend!

Thank Babawi
TheRichwood, Owner at The Richwood, responded to this review

It was a pleaseure having you here, glad you enjoyed the meal and hope to see you again!

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  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
The Beirut Bistro at the Richwood
Cuisines: Lebanese, Middle Eastern
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the award-winning Richwood and Beirut-Bistro-Bar. When it comes to guest accommodation on the English Riviera, the Richwood is the only one which offers a combination of great facilities, excellent hospitality and a bistro bar which serves delicious Lebanese, Mediterranean, European and English cuisine. And everything is very reasonably priced! Winner of the English Riviera and South Devon Bronze Award for Excellence in Service 2013, the Richwood is comfortably furnished and centrally heated throughout. All 13 bedrooms are En-suite, have colour TV with DVD players and tea and coffee making facilities. Ideal for families, there are reduced terms for children when sharing with parents. The Richwood is situated 10 to 15 foot minutes from the seafront and town center. You want to enjoy the nightlife and attractions that Devon has to offer? Or just want a quiet break? ...Then the Richwood is the place to be. Around Torquay: The English Riviera: Torquay is the jewel of the English Riviera and Britain's premiere holiday and leisure resort, offering a wide variety of holiday entertainment for all the family, including many theatres featuring International stars throughout the season. There is fun for all the family. There are beaches for safe swimming, water-skiing, sea and river cruises, boating and wind surfing, tennis, fishing, golf, putting, riding and pony trekking. For those who like to explore there are miles of coastal walks at hand, many historical towns to visit and the rugged beauty of Dartmoor is only half an hour's drive away. Gay friendly. Pet friendly: one premiere double/family ensuite and one premiere Pet Friendly room. £10 pernight per pet. There is free parking at the hotel on a first come, first served basis. There is also free parking on the road outside the Richwood in the unlikely event our car park is full. ... more   less 

Additional Information about The Richwood

Address: 20 Newton Road, Torquay TQ2 5BZ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $118 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Richwood 2.5*
Number of rooms: 13
Reservation Options:
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Also Known As:
Richwood Hotel Torquay
The Richwood Torquay, Devon
Hotel Style:
#29 Family Hotel in Torquay
#33 Romantic Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from The Richwood staff and other travellers.
3 questions
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Taunton, United Kingdom
4 months ago
Plymouth, United Kingdom

See all questions (3)

Questions? Get answers from The Richwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the pool as this hotel is on a busy road.”
 of 5 bubbles JetSetterJane, 12 Oct 2016 | Read review
“We had a small room at the front, were not bothered by noise. As advertised, small room are small, but perfectly adequate for a short stay”
 of 5 bubbles 508JudithH, 9 Oct 2016 | Read review
“Only took a standered others were at request for extra fee.”
 of 5 bubbles josiet929, 8 Oct 2016 | Read review
“Ring first before going to the Richwood to clarify room quality. We were facing the main road and the traffic going passed was very noisy.”
  • Hang your clothes here!
  • Basic room. Small double bed.
 of 5 bubbles cherylj0anneh, 24 Sep 2016 | Read review
“Find another hotel”
 of 5 bubbles stephenmillard2010, 3 Sep 2016 | Read review
5 of 5