5 days 11th to 15th oct 2021 no heating in the room complained 3 times got an ele heater put in our room on the last day. had to walk trough the dining room to get our key while people were eating and that was the only way to get to our room .bathroom panel was hanging of the bath .mould on the ceiling in one place .the lift worked then it did not it was always breaking down .one person i was talking to did not have any hot water for a wash or shower .another did not have a flushing toilet they had to use the kettle to flush the toilet etc etc it gos on and on .
Just returned from our stay at the Trecarn hotel, we had 5 days with Caledonian coach holidays. Reading the reviews at first put us off, please don’t believe all of them, we had no problem with our stay, the restaurant even had gluten free meals and even gluten free bread. The food was nice and hot and a choice both hot and cold. Our room 153 was lovely and big and had kettle tea and coffee. You had towels in the room but if you wanted clean towels they would gladly change them for you but you had to take them doesn’t to reception. That didn’t bother us but some didn’t like it, this was just because of everything. The entertainment was good and the drinks were all good plenty of seating, We had a steam and cruise withe the tour and had a lovely day. Just wanted to say thank you for everything,really enjoyed our stay…
Just left the trecarn hotel this morning.Had 5 days with them on a caladonia coach holiday.Saw a lot of bad reviews before we left home.My husband and I have had a good holiday with them.Our room was on the front top floor room 184.All just been done up.The meals were lovely lots of choice self serve.Entertainment on an evening was good.In your room you got a kettle tea and coffee,iron ,ironing board and an hairdryer.Towels provided.Down stairs in the lounge was very comfortable.All done out and new comfortable leather seating.Drinks were all good.Thanks to everyone at the Trecarn for a lovely stay. Julie and Graham Dickinson from west yorkshire.😊
don't be put off this hotel by the reviews ,ok it's a bit tired but the lovey food lots of choice and red hot too and the staff are first class more than makes up for the niggles of the hotel ,,we did the steam &cruise trip and it was a fabulous day out ,bingo and a singer and dancing can't go wrong ,would we stay again absolutely , definitely .
My mum and dad are in their seventies and got a room on the top floor and the only lift kept breaking down. They also had no hot water all week despite complaining to the manager. I think not having the basic amenities of hot water to wash or shower in is unacceptable in this day and age. We don’t live in a third world country.