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Hallmark Hotel Bournemouth Carlton

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Hallmark Hotel Bournemouth Carlton
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904 Reviews from our TripAdvisor Community

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Showing 896: English reviews
Dorset, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

The hotels communal areas very nicely decorated. Our room was upgraded to a sea view. Lovely comfortable bed, bathroom a little dated but everything worked. The room was very hot and we could not turn the heating down or off. We did tell a member of staff but it did not change. Staff were very helpful but there was only... More 

Helpful?
Thank 813Anne
amsterdam
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

Arrived about 4pm for the halloween weekend. We were processed quickly and were given a room with a balcony and Seaview and breakfast. We had a few drinks in the cocktail bar and then headed out into the town. We returned about 1am and there was a halloween party going on with lots of customers and staff wearing some impressive... More 

Helpful?
Thank Mark N
Andover, United Kingdom
1 review
Reviewed yesterday NEW

The location of the hotel is very scenic, from East Cliff the ocean view is stunning, and not far away from the town centre. The cleanliness level was superb, much better than the majority I've stayed at. The room was the best part, the bed was too comfortable to get out of in the morning! The sheets were high quality... More 

Helpful?
Thank t0mrayner
London
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We only stayed for one night at the hotel but from arrival to departure everything was perfect. Its an old style hotel but everything was clean and tidy and the staff were brilliant. I can give a special mention to Sue who was outstanding. We hope to stay again very soon. Well done.

Helpful?
Thank skiredcat
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear skiredcat Thank you for taking the time to leave your review following on from your one night stay with us. I will be passing your positive comments on to the team especially to Sue and I hope that we get the chance to welcome you back in the near future for a longer stay. Regards More 

Cardiff, United Kingdom
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 days ago NEW via mobile

We bought the travelzoo voucher for an evening stay, and had the meals included, and to be honest the deal seemed to good to be true, and 9 times out of 10 that is correct, but from the time we booked in and given our room (which although slightly tired) was bigger than most we have been given on previous... More 

Helpful?
Thank Ivan B
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Ivan B I was pleased to read your review that you posted earlier this week following on from your recent stay with us at The Carlton. I have personally spoken with the kitchen brigade and front of house team and passed on your positive comments to them all. Despite the car parking charges, I do hope that we get... More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW

Hotel deal great at £199 for 2 nights for 2 B+B and 1 * 3 course meal. We both ordered sea bass fillet but it was the biggest chunk of Sea Bass I have ever seen, more like a big Salmon size chunk and Sea Bass is not like that! Queried it and chef said (via waiter) it was Sea... More 

Helpful?
Thank Barry C
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Barry C Thank you for your recent review and yes we have some great deals on offer via the Hallmark website. I have discussed your comments with the relevant departmental managers and we have taken your feedback on board re the plumbing and the sea bass. I am pleased to read that you liked the huge bed and that... More 

Bournemouth, United Kingdom
Level Contributor
3 reviews
Reviewed 1 week ago

stay here two days ago as running a training course. Fantastic sea view room very clean and comfortable..restaurant food amazing with friendly service...reception very effecient and helpful with my requirements went above and beyond their call of duty..thank you Jane... Will return.

Helpful?
Thank bob w
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear bob w. It is always a pleasure to read such a great review and I have already shared your comments with Jane and the rest of the team who looked after you efficiently and professionally during your training course. We look forward to welcoming you back soon. Regards More 

Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

Although there were mixed reviews in terms of the hotel, we decided to give the hotel a go. We only stayed for a weekend to get away from London and explore the lovely shores of Bournemouth. We thought the hotel was very cosy and the rooms very clean. The breakfast was also very fresh although service tended to be a... More 

Helpful?
Thank Maridrizzle
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Maridrizzle. I was pleased to read your recent review” great location” following on from your weekend stay with us. Bournemouth has some lovely shores as you have commented and we are next to them at The Carlton. There were issues with the Jacuzzi during your visit and please accept my apologies for this but I am glad that you... More 

Basingstoke, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

This hotel was a deal we found on the internet after waiting for this hotel to come up on an offer for months, recommended by family who have a time share here. We were not disappointed it was brilliant from the check in, the staff were most helpful obliging even checking in very early. Room was not ready but not... More 

Helpful?
Thank sud d
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear sud d Thank you for taking the time to write you review following on from your recent stay with us. I was pleased to read that you had a great weekend with us and I will be sharing your positive comments with the team. I have passed on to the maintenance team your comment re the heating in the... More 

Greater London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

very friendly staff spacious rooms very nice gardens pool spa and small gym ,fantastic location near beach. car park and relaxing restaurant. buffet breakfast good rooms could do with update but for the price it was pretty good and dog friendly

Helpful?
Thank 116tomo
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Many thanks for your kind review. I was delighted to read that you enjoyed your stay with us. I do hope that we will have an opportunity to extend you a warm welcome back in the near future. Regards, Stephen Allison, Cluster General Manager. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
4 star stunning hotel on Bournemouth's cliff-top, offering traditional stylish rooms, many with sea views. Award winning restaurant, bar, indoor and outdoor swimming pools, steam room, sauna, and beauty treatment rooms. An easy walk down the zig zag path to the golden sands, and 5 minutes walk to the town centre. ... more   less 

Additional Information about Hallmark Hotel Bournemouth Carlton

Address: East Overcliff Drive, Bournemouth BH1 3DN, England (Formerly Menzies Carlton Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $86 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth Carlton 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Menzies Carlton Bournemouth
Hotel Menzies Carlton
Carlton Hotel Bournemouth
Hallmark Hotel Bournemouth Carlton
Hotel Style:
#9 Spa Hotel in Bournemouth
#13 Luxury Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth Carlton staff and other travellers.
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Questions? Get answers from Hallmark Hotel Bournemouth Carlton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an upgrade it worked for us”
 of 5 bubbles 813Anne, 3 Dec 2016 | Read review
“Best rooms are balcony with sea view and breakfast!”
 of 5 bubbles AmsterdamArnster, 3 Dec 2016 | Read review
“Sea view is spectacluar”
 of 5 bubbles t0mrayner, 3 Dec 2016 | Read review
“Get sea view”
 of 5 bubbles 194barryc, 28 Nov 2016 | Read review
“Sea view. Room is a must”
 of 5 bubbles T2967RQbobw, 24 Nov 2016 | Read review
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