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Hallmark Hotel Bournemouth Carlton

TravelocityUS$74*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$186*
US$74*
US$76*
US$76*
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Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Bournemouth Carlton
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1,011 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Bournemouth Carlton
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Showing 1,002: English reviews
Warwick, United Kingdom
Reviewed 10 May 2016

Had to be at the hotel on a bank holiday Monday night for work in the area the following day. Arrived late and was given room 131. All seemed OK except the room was very hot. Managed to turn a radiator off but didn't find the one hidden behind a large desk. The windows wouldn't open. The bed was rock...

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Helpful?
Thank Sally E
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Disappointed to hear that you did not enjoy your stay and had a disturbed nights sleep, if you would like to contact my deputy...

Weymouth, United Kingdom
Reviewed 9 May 2016

The visit to the restaurant was yet again appalling, it was not busy and we was offered no wine list and we was told my the waiter that he didn't speak much English but still didn't offer to get us anyone to serve us then he removed our wine and water glasses but even though there was a restaurant manager...

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Helpful?
Thank roy s
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent visit to the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Disappointed to hear that you did not enjoy your visit to the restaurant and things did not flow smoothly as they should have done,...

Bedfordshire, United Kingdom
Reviewed 6 May 2016 via mobile

Stayed here in Bournemouth for a family get together. Pleasant enough stay and a massive room for my wife, me and 2 children. Good value for money. Place was busy so had to wait a bit passed 3pm for room. But no complaints. Good break. They could do with more car parking spaces but that's hardly the hotel staff's fault...

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Helpful?
Thank Marco W
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Really pleased you and your family enjoyed your stay and family celebrations, we are currently looking to extra car parking facilities, so hopefully next...

uk
Reviewed 5 May 2016

Very friendly helpful reception staff. We had bed and breakfast with afternoon tea deal included in the price booked with Superbreak, Afternoon tea was wonderful, little sandwiches and cakes with a cream scone, even if you paid its worth it. The hotel is alittle faded but clean, still with a touch of grandeur. I thought good value, very comparable with...

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Helpful?
Thank mclaren
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Really pleased to hear that you enjoyed your stay, especially the Afternoon Tea, we are currently updating the hotel inside and out. We look...

Reviewed 3 May 2016

There's nothing 4-star about this hotel. The first room we were given smelled to the point of suffocation. The receptionist came to check the room after 2 hours and after requesting them to do something about it three times! This room offered was a room designed for disabled customers in mind which meant the bathroom was leveled and the shower...

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Helpful?
Thank Chinmaya K
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Disappointed to hear that you did not enjoy your stay, if you wish to contact my deputy on carlton.deputygm@hallmarkhotels.co.uk to discuss the issues that...

London, England, United Kingdom
Reviewed 3 May 2016

I booked this hotel for my husband and I, to celebrate our 5th wedding anniversary. We didn't get off to a great start, as we broke down on the way, meaning we arrived much later than anticipated. We had booked dinner for 8pm, but arrived around 9.15, staff were great, and sat us at the table even though the kitchen...

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Helpful?
Thank Georgie W
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all reviews and share them with the whole of the team on a regular basis. Really pleased to hear that your weekend got better after breaking down and was able to celebrate your 5 year anniversary, i have passed on...

Reviewed 2 May 2016

Stayed Saturday 30 th April 2016. The Carlton is what I would call a good old fashioned hotel, on arrival it was exactly as I thought it would be. The staff were very pleasant and helpful. When we eventually found our room, we were quite disappointed, the room was in desperate need of some TLC, the bathroom taps and shower...

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Helpful?
Thank Debra L
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Pleased to hear you enjoyed some aspects of your stay including the welcoming staff and amazing breakfast, we are in the process of reviewing...

Reviewed 1 May 2016 via mobile

Four girls on a spa bank holiday weekend , Great hotel , lovely breakfast . Cocktails very expensive and not that great , and took a lifetime to make ....afternoon tea lovely. Rooms very large with very comfy beds. All in all a brill weekend with perfect weather..

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Helpful?
Thank Lisamarielea
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Really pleased you all had a great weekend, we are in the process of reviewing the pricing for all food & beverage but once...

London, United Kingdom
Reviewed 29 April 2016

Had a lovely weekend stay at this hotel. The staff were all very pleasant and very accommodating. Had good service in all areas, especially liked the Spa and Gym, the staff there lovely. Would visit this hotel again on next trip to Bournemouth

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Helpful?
Thank mo_pat_11
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. Really pleased you had a lovely time and that all staff were pleasant and accommodating. Look forward to welcoming you back in the future....

Gerrards Cross, United Kingdom
Reviewed 26 April 2016

We stayed one night here, and whilst the public rooms are very nice indeed, our room, as I should imagine a lot if not all of the rooms, need updating. Our room, whilst of a goodish size was quite shabby, with lots of paint touch-ups needed. In other words, spend some money on updating the rooms! The restaurant is another...

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Helpful?
1Thank Mickigirl1310
Stephen A, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Thank you for taking the time to post your review regarding your recent stay at the hotel, we do appreciate all our reviews and share them with the whole of the team on a regular basis. We are in the process of finalizing the refurbishment program, which will bring the hotel up to date but in the mean time we...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
4 star stunning hotel on Bournemouth's cliff-top, offering traditional stylish rooms, many with sea views. Award winning restaurant, bar, indoor and outdoor swimming pools, steam room, sauna, and beauty treatment rooms. An easy walk down the zig zag path to the golden sands, and 5 minutes walk to the town centre. ... more   less 

Additional Information about Hallmark Hotel Bournemouth Carlton

Address: East Overcliff Drive, Bournemouth BH1 3DN, England (Formerly Menzies Carlton Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $136 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth Carlton 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Menzies Carlton Bournemouth
Hotel Menzies Carlton
Carlton Hotel Bournemouth
Hallmark Hotel Bournemouth Carlton
Hotel Style:
#9 Spa Hotel in Bournemouth
#14 Luxury Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth Carlton staff and other travellers.
17 questions
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Tilbury, United Kingdom
9 months ago
London, United Kingdom
Birmingham, United Kingdom
1 month ago

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Questions? Get answers from Hallmark Hotel Bournemouth Carlton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a sea facing room”
464nigelf, 27 Apr 2017 | Read review
“Views over the sea are the best rooms.”
86pete57, 25 Apr 2017 | Read review
“Ask for a sea view.”
Elsworth2727, 21 Apr 2017 | Read review
“Room 130 is very big but not a sea view.”
Martsalford, 20 Apr 2017 | Read review
“we had a corner suite very spacious and clean”
harry992015, 16 Apr 2017 | Read review
5 of 5
Travelocity
US$74* /night
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Booking.comUS$76
HallmarkUS$76
TripAdvisorUS$74
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Prices are for 1 room, 2 adults
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