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Best Western Plus The Connaught Hotel & Spa

30 West Hill Road, Bournemouth BH2 5PH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 03/04/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (535)
Room & Suite (334)
Dining (127)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus The Connaught Hotel & Spa
Updated 12/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#11 of 65 hotels in Bournemouth
Travellers' Choice
The AA 4 star Best Western Plus The Connaught Hotel & Spa is one of Trip Advisor's best hotels, with a magnificent spa, superb food in our contemporary Connaught Brasserie and 54 beautifully decorated en-suite bedrooms, including suites, executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking when booking direct with the hotel and Free Membership of the Spa and Leisure Club await you. The Spa offers a magnificent 18m pool, spa pool, eucalyptus steam room and sauna, or for those feeling more energetic, try our fully equipped gym.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Indoor pool
Heated pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Banquet room
Meeting rooms
Facial treatments
Full body massage
Steam room
Baggage storage
Gift shop
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Private balcony
Room service
Flatscreen TV
Complimentary toiletries
Hair dryer
VIP room facilities
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Good to know
Residential Neighbourhood
Languages Spoken
English, French, Spanish, Italian
3725Reviews43Q+A100Room tips
Traveller rating
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Popular mentions
MandDWLondon wrote a review 4 Dec
London38 contributions54 helpful votes
The Connaught is now our favourite hotel in Bournemouth. It's ideally located close to both the beach and the town centre and shops. There's nothing nicer after a cold windy winter walk along the promenade than coming back to a coffee in front of a fire. We had friendly and efficient service from all the staff. Roberto who served us a couple of times in the evening was excellent and Cristina who we saw at breakfast took time to chat to us as well as providing the sort of service that keeps us coming back.
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Date of stay: December 2021Trip type: Travelled as a couple
Sue S wrote a review 3 Dec
13 contributions4 helpful votes
We booked The Connaught for 4 days to have a break and to see Steps in concert (sadly got cancelled due to covid). We arrived at the hotel at around 11am and got parked right outside the door, which was great as parking in Bournemouth is at a premium. We paid £8 a day as a guest and left the car in situ for our full stay. Perfect! There were 2 receptionists on duty when we arrived on Monday 29th November, and they were both so so lovely and friendly. Booked us in, explained where the room was and booked us breakfast at a cheaper deal, so we opted for it for each day. We were booked into Room 16 which overlooked the courtyard garden they have, which I should imagine on a warm day gets busy. The room itself was tastefully decorated in a sage colour with dark brown furniture (wardrobe and unit and bedside tables). The bed was lovely and soft. The hospitality tray had the most amazing hot chocolate sachets (we had to keep asking for more lol) and biscuits. As we had spent the day walking around the beach and the town and the various hills of Bournemouth, we decided to have dinner in the onsite brasserie. It didn't disappoint. Elkin the evening manager was lovely and attentive and as it was my 50th birthday the hotel gave us two free glasses of zinfandel wine! Yum! We ordered the bread and oils which arrived looking like small loaves of bread and tasted amazing. The balsamic vinegar tasted of a good quality. Starters wise we had mini duck pancakes and smoked mackerel croquettes, sharing the plates between the two of us. Tasted amazing! Main course my wife had a burger and I had the chicken stuffed with wild mushrooms and truffle, OMG it was amazing! We then went into the Gin Bar (they have gin o'clock 5-6 where certain gins are cheaper) and I had a Larios Rose with elderflower tonic and slices of strawberry. The recommendations on the 100+ gin menu are fab, they recommend what tonic / mixer and fruit to have with each one. Because Steps had been cancelled we decided to treat ourselves to a massage on the Wednesday. We both booked a back, neck & shoulder massage down in the spa. We were taken by the spa receptionist into the relaxation room which had loud moody music playing, muted lighting and diffusers scenting the air. I personally liked it but my wife wasn't as keen due to the fact we were sat in winter clothes, not asked to change or anything. Then the two masseurs came and collected us, my wife had a blond masseuse and I had a lady with long dark hair. My massage was amazing and I felt so relaxed afterwards, sadly my wife didn't have quite the same experience and is still feeling a bit rubbish and in pain 2 days later. We also used the jacuzzi whilst we were there, which was lovely. The pool is a rectangular swim pool and very popular. Breakfast was nice. The food was of a good quality and the staff were wonderful. The young lady who is the supervisor at breakfast was lovely, and it was great watching her training new staff under her charge, she was so patient. Ps the poached eggs were spot on! The coffee delicious! On our last night we decided to eat in the brasserie again, Elkin wasnt on duty this time, it was a tall flamboyant chap, and again, he was so lovely. Also, we arrived in tine for gin o'clock, so I had 2!! This tike we both had the turkey dinner which was delicious, the chefs have so much talent! The hotel have been having problems with their telephone system so have given guests a whatsapp number for anything, and they were so quick to respond and very friendly with a good sense of humour, especially when our room contained 2 incredibly naughty teddies! A lovely hotel with amazing staff who make you feel like you matter and nothing is too much trouble. Thank you for making our stay amazing!
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Date of stay: December 2021Trip type: Travelled as a couple
Alison P wrote a review 1 Dec
Salisbury, United Kingdom15 contributions
We come here every year for our family Xmas meal as after trying a few different hotels we found this to be the best. This year we went early (Nov) and there were 42 of us. The staff still did us a traditional Xmas dinner - for a 3 course and tea/coffee the price was great and the food and services was as fabulous as ever. Many of us stayed overnight, rooms comfy and good size (avoid ones near the lift) and great breakfast . It also has a nice sized pool area not that we used it. Easy to walk into town / beach. Certain rooms come with a guaranteed parking space which is handy when it’s busy as there is a limited car park. We’ll be back again next year !
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Avoid rooms near the lift Can book rooms with guaranteed parking (bit more expensive)
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morrissteel134 wrote a review Nov 2021
1 contribution
Visited Bournemouth to see OMD concert at BIC, checked on booking.com and saw a picture of entrance to The Connaught and checked it and price was very good. The stay was very enjoyable and look forward to revisit in the future.
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Review collected in partnership with Best Western
Date of stay: November 2021
Sleep Quality
Steve T wrote a review Nov 2021
Evesham, United Kingdom7 contributions1 helpful vote
My wife and I enjoyed a 3 night break at the Connaught hotel. We thoroughly enjoyed it. Ticked all of the boxes. Excellent friendly helpful staff. Superb leisure facilities, spa, indoor pool, sauna and steam. Lovely food also not too expensive. Plus ideally located. on site parking was very helpful.
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Date of stay: November 2021
US$89 - US$185 (Based on Average Rates for a Standard Room)
best western bournemouth, bournemouth best western
United KingdomEnglandDorsetBournemouth
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Frequently Asked Questions about Best Western Plus The Connaught Hotel & Spa
Which popular attractions are close to Best Western Plus The Connaught Hotel & Spa?
Nearby attractions include U-Escape (0.2 km), The Lockey Escape Rooms (0.3 km), and Smokin' Aces (0.3 km).
What are some of the property amenities at Best Western Plus The Connaught Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Best Western Plus The Connaught Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus The Connaught Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus The Connaught Hotel & Spa?
Conveniently located restaurants include Twelve Eatery, Lolas Restaurant, and Espresso Kitchen.
Are there opportunities to exercise at Best Western Plus The Connaught Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Best Western Plus The Connaught Hotel & Spa located near the city centre?
Yes, it is 0.1 km away from the centre of Bournemouth.
Are any cleaning services offered at Best Western Plus The Connaught Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus The Connaught Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus The Connaught Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Best Western Plus The Connaught Hotel & Spa?
Many travellers enjoy visiting Russell-Cotes Art Gallery & Museum (1.0 km), Christchurch Priory Church (7.8 km), and Red House Museum & Gardens (7.9 km).