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Hallmark Hotel Bournemouth West Cliff

Expedia.comUS$69*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$136*
US$69*
US$71*
US$136*
US$69*
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Hallmark Hotel Bournemouth West Cliff
Hallmark Hotel Bournemouth West Cliff
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1,799 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Bournemouth West Cliff
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Showing 1,793: English reviews
Portsmouth, United Kingdom
Reviewed 14 March 2016

My husband and i stayed for a spa break bought for us as a present our room was clean and spacious the staff were all very polite and friendly and we couldnt have asked for better service the spa was great as was the massage we had from lisa .The food was excellent both at dinner and breakfast our waitress...

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Helpful?
Thank pompeymomin
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear pompeymomin, many thanks for the feedback, im really pleased that lisa and renata have been mentioned, they are great team members that always go above and beyond, we look forward to welcoming you back again, kind regards Paul Clarke, General Manager.

Reviewed 14 March 2016 via mobile

I took my Bestfriend for a spa break to the hallmark hotel. Unfortunately our therapist was unwell and the hotel staff were brilliant with the situation. Our treatment was arranged for the following day with a lovely therapist called Lisa. The food was amazing with a great waitress called Chloe. I definitely recommend hallmark hotel for their wonderful facilities, beautiful...

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Helpful?
Thank Millicent Grace... W
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear millicent grace, many thanks for the feedback and the team are delighted, once again lisa is mentioned which im really pleased about, and chloe is my great assistant manager, always full of smiles,kind regards Paul Clarke, General Manager

Camberley, United Kingdom
Reviewed 13 March 2016 via mobile

Myself and my partner visited the hotel to meet friends and ended up having dinner with them, from beginning to end the service we received was brilliant, the young girl who was the door host greeted us and took us to our table was very informative, and our waitress was a young girl named Renata was brilliant, she didn't rush...

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Helpful?
Thank Tom M
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Tom,Many thanks for the review, this is the first official one praising my new Restaurant and Bar manager Lee, (well done lee) who now has a name badge!, renata again great team player in the restaurant.We look forward to seeing you again, many thanks Paul Clarke, General Manager.

dorset
Reviewed 10 March 2016 via mobile

I visited a few venues when deciding on where to hold a charity ball and after visiting Sarah Jane, she left me in no doubt this was the best place. They were able to offer me amazing room rates, menu, corkage fees and room hire to enable me to maximise profits for the charity, and threw in so many things...

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Helpful?
Thank traveljunky76
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear traveljunky,many thanks for the feedback and i was delighted to be personally involved in this worth while charity event, we really look forward to hosting again.kind regards paul clarke, General manager.

London, United Kingdom
Reviewed 10 March 2016

I stayed here with a groupon offer. Everything was on the button. The Room was a good standard better than many so called luxury brands. Dinner on the first night was included and the food was as good as any top class restaurant. The Breakfast was more typical of an average buffet style that you find in the majority of...

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Helpful?
Thank Jack E
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Jack E, many thanks for the feedback our breakfast will be even better by the middle of April as we are relaunching our breakfast offering to be much nicer, as part of a Hallmark hotels initiative, kind regards Paul Clarke, General Manager.

Lacock, United Kingdom
Reviewed 10 March 2016

Myself and a friend had room 76, booking in was fine with lovely friendly reception staff. The room was ABSOLUTELY BOILING!!!! We immediately turned the radiator off and opened both the Windows and had to keep them open all night long. The room itself was tired, in need of attention and just a little bit of love. In stark contrast...

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Helpful?
Thank VickyM2501
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Bartys,many thanks for the feedback, I am very sorry for the issues that were raised, room 76 has a faulty radiator valve which is being replaced, and the spa pool was cold due to a boiler requiring a new pump which has now been replaced,many thanks for the feedback, Paul Clarke, General Manager.

Dorchester, United Kingdom
Reviewed 9 March 2016 via mobile

I have spent the afternoon in the spa, it's clean, warm and friendly. Sophia gave me a full body and face massage it was amazing, without doubt the best treatment I've ever had, so much so, I'm booking a weekend away from myself and my husband - thank you Sophia and Paige

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Helpful?
Thank Ward65
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear ward65, what great feedback and sophia and paige are delighted to see there names in lights, we look forward to seeing you again! Paul Clarke, General Manager

London, United Kingdom
Reviewed 9 March 2016 via mobile

Easily the worst hotel we have ever stayed in. Grotty room with scuffed walls, chipped bathroom tiles, rusty radiators etc. rubbish in corridors, piles of dirty linen and used room service trays. The main pool was out of action so spa pool was packed and full of rubbish - plastic cups everywhere and dirty wet changing rooms. Breakfast was dire...

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Helpful?
Thank liveforthehols
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear liveforthehols, im very sorry that you did not experience the service and hospitality that we as a team are passionate in delivering.The pool being closed was unfortunate which from my records was one saturday a few weeks ago.we do regular walk rounds of the hotel throughout the day to ensure linen and trays are collected, and to support this...

Southampton, United Kingdom
Reviewed 8 March 2016

Brought a Groupon Voucher for Bed & Breakfast and stayed March 4th for the evening. Whilst the room could do with a lick of paint, they were large and clean with enormous bathrooms! We did have a little issue in that one of the glasses had lipstick on but our complaint was dealt with quickly and effectively and although we...

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Helpful?
Thank Tortie S
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Tortie,many thanks for the feedback and im really pleased you had a great stay, kind regards Paul Clarke, General Manager

Reviewed 7 March 2016

After several months of pain in my neck and shoulder my friend recommended that I should go for a massage at the SPA at Hallmark West Cliff Bournemouth and ask for Lisa. So I decided to go and I am so glad I did. The whole experience was wonderful; from the warm welcome on the Reception, to the relaxing atmosphere...

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Helpful?
Thank Zora P
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Zora,many thanks for the great feedback especially for lisa who is my head therapist, she has been with us for over ten years and is a great asset and ambassador for the hotel, we look forward to seeing you again, kind regards Paul Clarke, General Manager.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more   less 

Additional Information about Hallmark Hotel Bournemouth West Cliff

Address: 7 Durley Chine Road, Bournemouth BH2 5JS, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $123 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth West Cliff 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bournemouth Hallmark Hotel
Hallmark Hotel Bournemouth West Cliff
Hotel Style:
#11 Spa Hotel in Bournemouth
#17 Luxury Hotel in Bournemouth
#19 On the Beach Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth West Cliff staff and other travellers.
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Questions? Get answers from Hallmark Hotel Bournemouth West Cliff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy access everywhere so any room is ok really”
NickH285, 27 May 2017 | Read review
“See room remarks above in general comments. ”
jimmF3799RG, 22 May 2017 | Read review
“No A/C but fan in wardrobe, no evening entertainment”
144anthonyj, 19 May 2017 | Read review
“stay somewhere else!”
suenjohn2017, 18 Apr 2017 | Read review
“Choose a different hotel....”
NigelG172, 15 Apr 2017 | Read review
5 of 5
Expedia.com
US$69* /night
View Deal
HallmarkUS$71
Hotels.comUS$69
AMOMAUS$136
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Prices are for 1 room, 2 adults
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