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27 East Overcliff Drive, Bournemouth BH1 3AF England
4 people are viewing this hotel
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Traveller (1634)
Room & Suite (659)
Dining (222)

About

#17 of 67 hotels in Bournemouth
Location
Cleanliness
Service
Value
Large modern resort style seafront 4 star hotel with over 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including two AA Red rosette award winning Ventana Grand Cafe Brasserie, stylish and trendy bar and Miami style lido deck with heated outdoor pool (May-September), Latin summer parties with BBQs and Chill Beds. The Art Deco style resort was awarded best large hotel 2018 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 4 star rooms whilst service is exceptional with stunning public facilities. The Cumberland also has the facility of an indoor leisure Sauna/Pool complex with squash courts and small gym (bookable) at Suncliff right next door. Parking is 55 spaces and is free when booking direct with the hotel; it operates on a "first come first served" basis with an alternative on street parking in front.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Green
Languages Spoken
English, Spanish, Polish
5110Reviews69Q+A100Room tips
Traveller rating
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Most Recent
Anna Ross wrote a review 4 Dec
1 contribution
I spent the weekend in the Dorset, Bournemouth area for a Christmas party with my old staff members. While i had a great time. I would like to commend the cumberland hotel and their staff for housing me. The room was clean, spacious and the view was fabulous. The staff was very helpful and polite and the food, let me just say comments to the staff in the kitchen.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded yesterday
Dear Anna Ross, Thank you for taking the time to post your feedback. We are pleased that all was enjoyable, and the staff will find your comments a rewarding read. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hazel t wrote a review 4 Dec
Locks Heath, United Kingdom24 contributions5 helpful votes
Great administration, excellent food (particularly wonderful soup and best Christmas Pudding ever). Very good service, what more can I say. Never fails to make an event special. Already reserved a date for next year.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded yesterday
Dear Hazel, We are pleased it was all enjoyable for you. Great feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daria A wrote a review 1 Dec
2 contributions
Stayed 1 night in a standard single on 1st floor. My rest and sleep was disturbed by people next door making lots of loud sex, including cries of pain. Left the hotel at 5am. Will not stay again. Will not recommend to friends.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded 2 days ago
Dear dariaa808, Feedback is important and we are sorry to learn of your recent disappointment. Please do not hesitate to contact us direct during a stay with any disappointment, at times we are able to put right wrong.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muhammad M wrote a review Nov 2022
4 contributions3 helpful votes
+1
I normally stay at Cumberland for leisure but this was the first time i had an opportunity to attend a work event at the Cumberland and once again it it met all our expectations and beyond. The staff was amazing and attentive. Special thanks to Managers Zack, Kevin and Argha for looking after the Illuminet team throughout our three days of the event. Thank you Jo Pow for doing all the background work and sorting all the minor details and changes and Lesley for bearing with us for room bookings and being efficient in allocation. A special thanks also goes to all the front office (Michaela and Tom) and back office staff for make sure we did not had any issues throughout our stay. Thank you Mr Malik for coming and checking on us frequently. We are looking forward for our events in December as well as the Christmas parties !! In one word WELL DONE !!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded yesterday
Great feedback. We are all pleased it was all enjoyable. Rewarding read to the many staff who follow our online reviews. thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison M wrote a review Nov 2022
3 contributions
I stayed at the Cumberland for 4 nights in November 22, whilst attending a work event there. I can not fault the staff in any way, they were so helpful on both personal and business requirements and nothing was too much trouble and always delivered with a smile. I am gluten free and the food was brilliant, they made a real effort with the daily lunch buffets and ach day was interesting and different with some very nice choices. The room (sea view) was perfect and the evening meals of a really good standard.
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Date of stay: November 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Ask for sea view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded 1 week ago
Dear Alison M, Thank you for taking the time to post your review. It is always rewarding to receive such lovely compliments and we are so pleased it has all been enjoyable. Great feedback. We look forward welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tricia908 wrote a review Nov 2022
Poole, United Kingdom25 contributions13 helpful votes
Another visit to our favourite Dorset hotel. The Cumberland never disappoints. Beautiful Art-Deco hotel facing the sea with panoramic seaviews, located on Bournemouth's East Cliff. Spotlessly clean rooms and excellent food in both the Ventana and Mirabelle restaurants. We were fortunate to have a seafacing room with balcony. Yesterday the November sunshine was warm enough for us to take advantage of sitting outside on the balcony. This hotel is well worth a visit, once you've tried it you will be back again and again!!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded 1 week ago
Dear Tricia, Thank you for taking the time to post your review. It is always rewarding to receive such lovely compliments and we are so pleased it has all been enjoyable. Lovely recommendation. We look forward welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dozeydoh2@hotmail.co.uk wrote a review Nov 2022
2 contributions1 helpful vote
I attended a caberat evening function which included a three course meal of which there was plenty of choice re every course. The meal was faultless as were the staff polite, efficient, smart nothing too much trouble. Evidently the general manger is good to work for/with as this is reflected in the staffs attitude and lovely atmosphere of the hotel.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded 1 week ago
Dear Jeanthebea, Thank you for taking the time to post your review. It is always rewarding to receive such lovely compliments and we are so pleased it has all been enjoyable. We look forward welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Colin B wrote a review Nov 2022
Nottinghamshire, United Kingdom3 contributions5 helpful votes
Beggining to get a bit shabby now but pleasant and nicely decorated. Rooms were comfortable and decent size and the breakfast was ok for a buffet style. Only complaint was the plethora of rules and regulations threatening financial penalties should you misbehave in the hotel, including a £100 deposit for the room returnable after inspection of the room ! Quite ironic as there were two raucous parties going on in the hotel when we returned for a quiet drink and we were 'bothered' by a couple of very drunk girls from one of these parties. Also, the lift was bust and we had to tote our bags up to the 4th floor.
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded 1 week ago
Dear Colin B, Thank you for taking the time to post your review. . Your comments regarding our Group Booking pre authorisations which are for like Stag/Hen Parties, are noted. I am pleased this did not deter you from enjoying your stay. We look forward welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Victoria W wrote a review Nov 2022
Swindon, United Kingdom12 contributions1 helpful vote
The staff are very attentive. Beautiful building decorated wonderfully for Christmas. Had a beautiful 3 course dinner in the restaurant. The starter main and dessert were all top notch. Quality food and service was excellent. Would be very happy to return.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded 1 week ago
Dear Victoria, Thank you for taking the time to post your review. It is always rewarding to receive such lovely compliments and we are so pleased it has all been enjoyable. We look forward welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kerron R wrote a review Nov 2022
1 contribution
The Cumberland Hotel is the perfect location to explore Bournemouth. The Hotel furnishings and facilities create a cozy but professional environment. The Staff go out of their way to accommodate one's ever need. Would highly recommend it.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Manager, Other at The Cumberland Hotel
Responded 1 week ago
Dear Kerron R, Thank you for taking the time to post your review. It is always rewarding to receive such lovely compliments and we are so pleased it has all been enjoyable. Lovely recommendation. We look forward welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$70 - US$108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cumberland bournemouth, cumberland hotel bournemouth
LOCATION
United KingdomEnglandDorsetBournemouth
NUMBER OF ROOMS
107
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THE CUMBERLAND HOTEL: UPDATED 2022 Reviews, Price Comparison and 2,172 Photos (Bournemouth) - Tripadvisor

Frequently Asked Questions about The Cumberland Hotel
Which popular attractions are close to The Cumberland Hotel?
Nearby attractions include Rubyz (0.4 km) and Bournemouth Natural Science Society (0.5 km).
What are some of the property amenities at The Cumberland Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Cumberland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Cumberland Hotel?
Yes, parking is available to guests.
What are some restaurants close to The Cumberland Hotel?
Conveniently located restaurants include Ventana Grand Cafe, Naked Coffee, and The Escoffier Restaurant.
Are there opportunities to exercise at The Cumberland Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Cumberland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Cumberland Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Cumberland Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Cumberland Hotel?
The staff speaks multiple languages, including English, Spanish, and Polish.
Are there any historical sites close to The Cumberland Hotel?
Many travellers enjoy visiting Russell-Cotes Art Gallery & Museum (0.7 km), Christchurch Priory Church (6.1 km), and Red House Museum & Gardens (6.2 km).