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The Cumberland Hotel

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3,182 Reviews from our TripAdvisor Community

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Showing 3,159: English reviews
uk
Reviewed 2 days ago NEW

I have been wanting to visit the Cumberland for ages. Purely for the art deco style. When a cheap deal came up I couldn't resist. The architecture didn't disappoint. It's beautiful. There are some lovely details in the decor of the public areas but it's more an art deco feel than truly authentic. Very nice though. I imagine the overall...

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Helpful?
Thank tracydUk
Marco P, Front Office Manager at The Cumberland Hotel, responded to this review

Dear TracydUk, Many thanks for your review and thank you for sharing your experience at The Cumberland Bournemouth. Overall a very positive review with very nice comments about our hotel and staff. It is so rewarding to read such lovely compliments. We do hope to have the opportunity to welcome you back soon. For your future booking, make sure you...

Swindon, United Kingdom
Reviewed 3 days ago NEW

Friendly reception personal, lunch snack in the bar was well presented and tasty. My wife visited the Spa ( situated in Ocean Beach 100m away) she had a facial which she was impressed with. We were on a overnight break, which included a 2 course evening meal, this was a special menu option, which was fairly comprehensive, you also had...

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Helpful?
Thank MAT900XLT
Marco P, Front Office Manager at The Cumberland Hotel, responded to this review

Dear Mat900xlt, An excellent review for our hotel. We are glad we met all your expectations and you had an enjoyable experience. Many thanks for all your very positive comments about our restaurant and Spa in our sister hotel. We do hope to welcome you back very soon. Please, contact our central reservations team direct to check best offers and...

Portsmouth, New Hampshire
Reviewed 1 week ago

Stayed here before Very friendly staffs went out of there way to help we had a budget room it was clean every thing worked nice shower breakfast great everything you can eat not a bad hotel for the money

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Helpful?
1Thank david l
Marco P, Front Office Manager at The Cumberland Hotel, responded to this review

Dear David l, A very positive feedback for our hotel and team. Thank you for sharing your experience at The Cumberland Hotel Bournemouth. We hope we will have the opportunity to welcome you back very soon. Please, always contact us direct to check best offers and rates. Kindest Regards, Marco Piscopo

London, United Kingdom
Reviewed 1 week ago

The hotel was fantastic the ambience was superb and I couldn't fault a thing. The food staff and drink was amazing. The seagulls can be problematic as they swooped down and stole my food but adds to the fun of it all. I found more than I could ever have imagined the love of my life xxx

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Helpful?
1Thank madstar1974
Marco P, Front Office Manager at The Cumberland Hotel, responded to this review

Dear Madstar1974, Many thanks for your review. An excellent result with very nice comments for the staff too. We are pleased you had an enjoyable experience and we will look forward to welcome you back to The Cumberland Hotel Bournemouth. Please, contact our central reservations team to check best offers and deals. Kindest Regards, Marco Piscopo

Worthing, United Kingdom
Reviewed 1 week ago

Overall the main hotel was fine, our review would have been better but our room was rather grim, small and dark and rather worn and the lighting in there was really dreadful, no reading lights only dim overhead ones. Everything looked more than a little shabby. The evening meal was very good apart from the coffee they serve, this was...

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Helpful?
Thank marilyn h
West Midlands, United Kingdom
Reviewed 1 week ago

Firstly the review would have got the full 5 stars if our room had been better. Nothing wrong, space and comfort wise, but it was looking decidedly tired, with scuffed furniture and wallpaper and stains on the carpet. Obviously some guest have been less than careful with their luggage and their teas and coffees. Chatting to the reception staff we...

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Helpful?
Thank Tony P
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Tony P, Thank you for your review. Great feedback regarding your New Year experience with us. A very pleasing result with many compliments regarding your stay. We do hope to welcome you back soon. For the best offers and deals, please visit our website or call our reservations direct. Best Regards,

Yateley, United Kingdom
Reviewed 1 week ago

We stayed there for our first Christmas break package and cannot begin to say how much we enjoyed ourselves. We joined friends who regularly either go for the Christmas break or stay on for the New Years package too. What a fantastic time we all had. ALL the staff were just amazing throughout the whole festive period, and being Xmas...

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Helpful?
Thank Golfer1945_11
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Golfer1945_11, Thank you for your review. Great review regarding your Christmas break with us. It is always pleasing to read such positive comments,and will be a rewarding read to the many staff who follow our on-line reviews. Thank you for your support during our issues regarding our lift, and appreciate your comments. We look forward to you next visit,...

Bournemouth, United Kingdom
Reviewed 1 week ago

The Best Place to Stay for a Christmas Break all over Christmas is The Cumberland Hotel Bournemouth all your meals nice rooms Great Food right in the Heart of Bournemouth in Dorset give it a go and you will want to come back again.

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Helpful?
Thank keith s
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear keith s, Thank you for your review. Wonderful feedback regarding your Christmas break stay, with a lovely recommendation. We are all pleased it was an enjoyable experience. We look forward welcoming you back soon again. Best Regards,

Coventry, United Kingdom
Reviewed 1 week ago

Stayed at this hotel in between boxing day and new year. First impressions weren’t too good - arrived at 6.30pm and could not park at the hotel at all. My wife enquired where we could park and was told to try one of the ‘sister’ hotels next door – all the spaces were taken up here. In fact it was...

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Helpful?
Thank m_h140
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear m_h140, Thank you for you review. Overall a an enjoyable stay. Unfortunately our lift did break down during this busy period. Our in house engineer did all he could to remedy the issue. Our lift service company let us down, and did not tend to site until day after and were unhelpful at remedying the situation. Hence we have...

London, United Kingdom
Reviewed 1 week ago

Have stayed here a couple of times and when the weather is great can't fault this place. We had a big room with a huge balcony overlooking the pool. It's 10-15 minute walking distance to the centre of town.

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Helpful?
Thank shirleybyrne1
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear shirleybyrne1, Thank you for your review. Great review regarding your recent stay with us. A pleasing result. We hope to welcome you back in the future. Please visit our website or call our reservations direct for the best offers and deals. Best Regards,

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ventana Grand Cafe
Ventana Grand Cafe
Cuisines: European, British, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 

Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH1 3AF, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $66 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
The Cumberland Hotel Bournemouth
Hotel Style:
#3 Spa Hotel in Bournemouth
#3 Business Hotel in Bournemouth
#6 On the Beach Hotel in Bournemouth
#8 Family Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from The Cumberland Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book direct they told us they will try and upgrade you.”
 of 5 bubbles tracydUk, 15 Jan 2017 | Read review
“We were on the first floor which was quiet.”
 of 5 bubbles MAT900XLT, 14 Jan 2017 | Read review
“Not a bad stay”
 of 5 bubbles davidlE987AB, 8 Jan 2017 | Read review
“The room on th end with sea view and balcony”
 of 5 bubbles madstar1974, 7 Jan 2017 | Read review
“Sea view is best as we found our side room really dark even on a very sunny day”
 of 5 bubbles marilynh441, 7 Jan 2017 | Read review
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